Tim Hortons
29 Plains Rd W, Burlington
(905) 634-2669
Recent Reviews
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The cleanest Tim Horton's I've visited in a long time. Love the tables with the hockey rink design on them
Great food for a great price! Ordered the classic chicken wrap and the habanero loaded chicken bowls - crispy chicken was well cooked, rice/sauce/peppers made it quite spicy but very flavourful. Definitely recommend!
This location has a washroom open to the public at the back. Service was quick.
Really good and well priced dim sum
Staff are very friendly. Food was fresh!
Wonder Canadian themed decor especially the Olympic loonie plaque in the floor
and the friendly quick staff
I've had extreme waits when there are a dozen people working. 10 mins to buy a coffee?
Original decor. Tables surfaces are designed as hockey ice. You could play mini ho key on it...
Girl who served did the whole transaction without saying anything.
Atmosphere: 3
Food: 3
Service: 1
The server at the drive through is rude and no patient. Terrible!
Atmosphere: 1
Food: 1
Service: 1
Had the new Spicy Rose pizza 🍕
It was great and good value for the 10 bucks
I went through the drive through and felt bad the lady had to bring it to my truck 🚚 Nice service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
3000 yrs later still waiting for coffee in drive thru
This is by far the nicest Tim Hortons I have ever entered in my 24 years of Canadian existence. The inside was renovated and spotless with tasteful hockey decor spotted throughout the establishment. Donut selection was lacking, although I did order at 9pm while they were likely waning in stock. Overall a glorious experience, I will be telling my friends and family from miles around.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, clean dine-in facility with hockey theme and reasonable speed of service given our order. Absolutely loved the flatbread pizza; two for $12. First time trying it - got the Bacon Everything and Chicken Parmesan pizzas. We found out it was the first time a staff person had made them. Fresh dough and toppings. Came hot from the oven and so flavourful. Fabulous job. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Just visited this location after they have completed their renovations and I must say they did a great job it's just too bad that they have 7 employees standing around talking at 4:13pm on a Saturday and the garbage that you are as soon as you walk in is overflowing I mentioned this when I placed my order for plain timbits and the employee seemed a little annoyed as I pointed this out. Too bad as this reflects the experience at the location.
Atmosphere: 1
Food: 4
Service: 2
Recommended dishes: Donut
Today I went through the drive thru and ordered a coffee and a breakfast wrap, I paid, and the lady handed me a breakfast sandwich. I told her that my order was the wrap and that it may be for the person behind me. She said that’s what they had written down as my order and said sorry but didn’t offer to fix the misunderstanding on there end. I went through the drive thru again to order the wrap again, paid the additional ~6 dollars and she didn’t acknowledge me or the situation at all.
I feel disappointed that the brand has become so big that they no longer need to worry about the customer experience and support their employees to have a “you get what we give you” customer attitude. I have noticed it before but not this extent. I wonder if anyone else has experienced this at this location or other locations as well?
Atmosphere: 1
Food: 1
Service: 1
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