Tim Hortons
3005 New St, Burlington
(905) 634-4424
Recent Reviews
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Great friendly staff.
Atmosphere: 4
Food: 4
Service: 5
Love this location. Great customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
Very great and helpful staff
Atmosphere: 5
Food: 5
Service: 5
Great team and clean environment
Atmosphere: 5
Food: 5
Service: 5
Went in to go and get dinner at 5pm only to be told they don’t sell sandwiches at this time, they don’t sell wraps at this time, they don’t sell bowls at this time. This is not posted anywhere at all in the store. Was very disappointed in Kate’s service and I will never be returning to Tim Hortons ever again. What an absolute joke of a fast food franchise Tim Hortons has become
Atmosphere: 1
Food: 1
Service: 1
The overall experience was awesome. Thanks to the friendly employee there.
Atmosphere: 5
Food: 5
Service: 5
murtaza had best service
Atmosphere: 5
Food: 5
Service: 5
They didn't make the orange tangerine frozen quencher right. It was basically ice with no flavour.
Atmosphere: 4
Food: 5
Service: 4
Staff was very helpful
Nothing against the workers here, they get a paycheck. Won't say much about hiring practices, as a business owner one way to run your business is to look to save money where you can.
Spent 10 quality minutes getting a coffee. First 5 were just standing second in line while one of the workers ignored the first person in line, choosing to spend his time berating his coworker, partially in English.
Second part of the 5 minutes was his female colleague kindly taking the orders, it's clear she's new and still in training. Her coworker spoke in, possibly telugu, to another employee who seemed to wake up from a slumber, and the two of them had a nice time joking around. No issues there, reminded me of my past travels in India, or yesterday's Walmart trip. Service wise though, not a great focus on client experience or efficiently trying to clear orders.
The coffee, 10 min later, seemed standard timmies.
Restaurantji Recommends
Amazing service
Fast friendly service! Will return.
Service was really slow .. i got served at a sit down restaurant in the plaza faster than I did here.
I ordered a hot chocolate and it was way too sweet ... Not the same as it was once upon ago.
Hard pass in the future.
Atmosphere: 4
Food: 1
Service: 2
Just a regular T H
This location in particular has gone downhill when it comes to service. Ordered my lunch through the app to be made right now when I ordered, I ended up waiting over 30 minutes for it to be fulfilled. Meanwhile several other customers coming in were being getting their orders without issues. I used to really like coming here, but now I can't even bother with this place.
Atmosphere: 2
Food: 3
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