My wife and I visit this location very often. Customer service is amazing the staff are very friendly and welcoming. Natalie is one of the friendliest people I have ever had the pleasure of meeting. She always puts a smile on our faces. Good job Tim Hortons.
Atmosphere: 5
Food: 5
Service: 5
KARM SHARMA
Cheap coffee, average food helps you to servive in Canada ?
Atmosphere: 4
Food: 4
Service: 4
Alejandro Medina
You always spend a wonderful time in Tim Hurtons, a special place to eat and drink magnificent coffee in different combinations with a variety of salad and soup ? with options to eat very good sandwiches and wrap. You be satisfied and happy to go to any Tim Hurtons in the city.
fish
Got a wrap today and it was beautiful like literally one of the best made wraps I’ve ever unboxed, from Tim’s & all restaurants. Chicken was greatly dispersed into the wrap, veggies were good, and most importantly it wasn’t falling out the bottom!!! That stuff was locked IN, no sauce dripping no nothing. 10/10, don’t know who made it though sorry.
Tim Singh
Always a great visit!
Atmosphere: 5
Food: 5
Service: 5
Shaun Wimpory
Great coffee and cake. The service was very good and fast.
Atmosphere: 5
Food: 5
Service: 5
haman preet
I was served by a turban guy, order might have been punched wrong by other girl(habanero wrap instead of bowl). He was so polite for having to make the order again. The portioning, quality and presentation was perfect. I eat this bowl a lot of times but it was never this good. He truly gave the definition of customer service without saying a word. Thank you?
Atmosphere: 5
Food: 5
Service: 5
Anthony Reid
Just the right amount of glaze on the donuts!
Atmosphere: 5
Food: 5
Service: 5
Pardeep Kaur
I got everything bagel this morning and it's all burnt. I saw there was a guy making all the food no one was helping him and it was busy. They should hire more staff or they should know about team work
Best Tim’s crew in Burlington (perhaps the Province). It’s amazing how many customers this crew can service in the height of the breakfast shift, in this very small gas station location. If there is a lineup, it’s just because people go out of there way to go to this location, rather than some of the other Tim’s locations who might be closer, but who tend to be slow and can’t get your order correct. This is a fast and friendly team that know how to work well together. Special props go to Vanya who keeps the whole team moving (and laughing). If they get a big order at the cash, Vanya will work her way up the line and take your order so it can be ready for when you do get to the cash. But don’t let her big smile fool you, she has no hesitation dealing with an unpleasant customer. Well done to the whole team!!! And don’t be surprised if you go there often enough that they will all remember your regular order. Med Coffee or Steeped Tea for me (2 cream please).
Olivia Willson
I don’t come here often but when I’m downtown and would like a coffee there is quick service and polite people working. i’ve never had an issue with my order before from here and even when it’s extremely busy inside i still am able to get my order fairly fast.
Nakiah
Came in for a coffee at 7:12. The staff was rude and couldn't be bothered to greet me properly. The two cashiers (white male amd female) were making racist comments about a customer for her accent and the way she was dressed.
Jessica Lynn
This is the worst Tim Hortons I’ve ever been to in my life , incompetent staff on multiple occasions such as me walking into the store and a white kid yelling at me saying steeped tea ? Steeped tea ? Steeped tea ? “ Oh well I guess not then “ I don’t drink tea he had me mistaken for someone else , if someone doesn’t reply to you the first couple of times you don’t keep yelling the same thing at them. I’m clearly not who you mistook me for. Why are you yelling at me and embarrassing me across the gas station ?Secondly what Tim Hortons closes at 6:00 PM ? Are you serious ? If the store closes at 6 PM why are they no longer serving food at 5:30 pm they turn off all the grills and everything. I didn’t walk in the cold for this just to go back home hungry.It’s not our fault you don’t have the staff to keep up with business demands
My wife and I visit this location very often. Customer service is amazing the staff are very friendly and welcoming. Natalie is one of the friendliest people I have ever had the pleasure of meeting. She always puts a smile on our faces. Good job Tim Hortons.
Atmosphere: 5
Food: 5
Service: 5
Cheap coffee, average food helps you to servive in Canada ?
Atmosphere: 4
Food: 4
Service: 4
You always spend a wonderful time in Tim Hurtons, a special place to eat and drink magnificent coffee in different combinations with a variety of salad and soup ? with options to eat very good sandwiches and wrap. You be satisfied and happy to go to any Tim Hurtons in the city.
Got a wrap today and it was beautiful like literally one of the best made wraps I’ve ever unboxed, from Tim’s & all restaurants. Chicken was greatly dispersed into the wrap, veggies were good, and most importantly it wasn’t falling out the bottom!!! That stuff was locked IN, no sauce dripping no nothing. 10/10, don’t know who made it though sorry.
Always a great visit!
Atmosphere: 5
Food: 5
Service: 5
Great coffee and cake. The service was very good and fast.
Atmosphere: 5
Food: 5
Service: 5
I was served by a turban guy, order might have been punched wrong by other girl(habanero wrap instead of bowl). He was so polite for having to make the order again. The portioning, quality and presentation was perfect. I eat this bowl a lot of times but it was never this good. He truly gave the definition of customer service without saying a word. Thank you?
Atmosphere: 5
Food: 5
Service: 5
Just the right amount of glaze on the donuts!
Atmosphere: 5
Food: 5
Service: 5
I got everything bagel this morning and it's all burnt. I saw there was a guy making all the food no one was helping him and it was busy. They should hire more staff or they should know about team work
It's a Tim Hortons just like every other Tim.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
no washroom ! washroom broken ?
Best Tim’s crew in Burlington (perhaps the Province). It’s amazing how many customers this crew can service in the height of the breakfast shift, in this very small gas station location. If there is a lineup, it’s just because people go out of there way to go to this location, rather than some of the other Tim’s locations who might be closer, but who tend to be slow and can’t get your order correct. This is a fast and friendly team that know how to work well together. Special props go to Vanya who keeps the whole team moving (and laughing). If they get a big order at the cash, Vanya will work her way up the line and take your order so it can be ready for when you do get to the cash. But don’t let her big smile fool you, she has no hesitation dealing with an unpleasant customer. Well done to the whole team!!! And don’t be surprised if you go there often enough that they will all remember your regular order. Med Coffee or Steeped Tea for me (2 cream please).
I don’t come here often but when I’m downtown and would like a coffee there is quick service and polite people working. i’ve never had an issue with my order before from here and even when it’s extremely busy inside i still am able to get my order fairly fast.
Came in for a coffee at 7:12. The staff was rude and couldn't be bothered to greet me properly. The two cashiers (white male amd female) were making racist comments about a customer for her accent and the way she was dressed.
This is the worst Tim Hortons I’ve ever been to in my life , incompetent staff on multiple occasions such as me walking into the store and a white kid yelling at me saying steeped tea ? Steeped tea ? Steeped tea ? “ Oh well I guess not then “ I don’t drink tea he had me mistaken for someone else , if someone doesn’t reply to you the first couple of times you don’t keep yelling the same thing at them. I’m clearly not who you mistook me for. Why are you yelling at me and embarrassing me across the gas station ?Secondly what Tim Hortons closes at 6:00 PM ? Are you serious ? If the store closes at 6 PM why are they no longer serving food at 5:30 pm they turn off all the grills and everything. I didn’t walk in the cold for this just to go back home hungry.It’s not our fault you don’t have the staff to keep up with business demands