The worst customer service ever drive thru took me 20 mins just to get a coffee
Atmosphere: 1
Food: 2
Service: 1
Brad Fletcher
Best am service for coffee. Always quick, friendly and coffee is consistently good. Never had a bad one and there everyday.
SISIMRANVEER KAUR
They have such a nice staff ,the orders are perfect every single time I go there .AMAZING
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Donuts
Preet Kaur
Great service every time I visit! The staff is always friendly, efficient, and makes sure my order is perfect. The store is clean, and the atmosphere is welcoming. Highly recommend this Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
Andrew Smith
Sam and the ladies in the early morning do an amazing job with their service. Great job always!
Service: 5
Star
Always fresh breakfast and drinks hot beverages at drive through . Not messy like other tims and nice people working there 👏🏻👌🏻👌🏻
Atmosphere: 4
Food: 5
Service: 5
L. Ny
Kamal and Jasmeet are so nice and welcoming! Rest not sure but the person on the speaker, Cant understand a word from her, always yelling and not friendly at all!
Service: 5
Anita Yadav
Horrible drinks. Don’t know how they can mess up simple drinks even when they have specified instructions to make them. Ordered Chocolate Hazelnut Cold Brew with Nutella, but was basically water with a hint of coffee. Had to throw it away, disgusting.
Hassan Masood
This tim hortons is the worst one yet. Poor hygiene. I have seen employees handing doughnuts to me and other customers without gloves. The place is filthy with coffee all over the floors and tables. Flies everywhere. And the quality of service is pathetic. The trash is always full and overflowing with a disgusting smell. DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
Mureed Ghumman
I just ordered ice cap its mix of flavours I don’t know what they added ..! garbage
The workers were very nice! I did have to wait to get served, but they acknowledged me and said that they would be right with me instead of ignoring me. Some gas stations look very run down but this one was well-kept and clean and no bugs (which has been a problem at other gas stations!)
Atmosphere: 5
Food: 5
Service: 5
Onel Aldawith
One of the work dropped the knife on the floor and she puts right back up on the counter, after I told her I that it was right she told that she will clean after putting on the counter, she got everything cross contamination
Atmosphere: 1
Food: 1
Service: 1
S sumner
I come through this drive-thru, every Monday and every Friday.Whoever works the microphone, never tells you your total, never says thank you, and all they do is yell "Come on!!!" Into their microphone.I wouldn't say the staff is rude, I would say that they are unprofessional and unpleasant.I'm not asking them to build a rocket. I just want basic courtesy.
Atmosphere: 1
Food: 1
Service: 1
Gee Dee
Incompetent staff. Asked for a lightly toasted bagel. It was entered correctly on the screen. I was handed a burnt bagel (literally black burnt edges). When I asked them for it to be remade as lightly toasted, the tried to tell me that it was... Eventually she went to have it remade. When I was handed the new one it was exactly the same. They tried to tell me that is what lightly toasted is and that it can't be done differently. That their toaster only goes that low. I explained that is not what lightly toasted means and clearly their toasted is broken.Absolutely horrible customer service. Will not be returning to this location. Might as well go across the street to the other location who actually know what they're doing.
brad sinclair
Worst tim hortons in Burlington. Manager should be fired. Always out of breakfast items at 9 am. Save your time and go to any other Tim
The worst customer service ever drive thru took me 20 mins just to get a coffee
Atmosphere: 1
Food: 2
Service: 1
Best am service for coffee. Always quick, friendly and coffee is consistently good. Never had a bad one and there everyday.
They have such a nice staff ,the orders are perfect every single time I go there .AMAZING
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Donuts
Great service every time I visit! The staff is always friendly, efficient, and makes sure my order is perfect. The store is clean, and the atmosphere is welcoming. Highly recommend this Tim Hortons!
Atmosphere: 5
Food: 5
Service: 5
Sam and the ladies in the early morning do an amazing job with their service. Great job always!
Service: 5
Always fresh breakfast and drinks hot beverages at drive through . Not messy like other tims and nice people working there 👏🏻👌🏻👌🏻
Atmosphere: 4
Food: 5
Service: 5
Kamal and Jasmeet are so nice and welcoming!
Rest not sure but the person on the speaker, Cant understand a word from her, always yelling and not friendly at all!
Service: 5
Horrible drinks. Don’t know how they can mess up simple drinks even when they have specified instructions to make them. Ordered Chocolate Hazelnut Cold Brew with Nutella, but was basically water with a hint of coffee. Had to throw it away, disgusting.
This tim hortons is the worst one yet. Poor hygiene. I have seen employees handing doughnuts to me and other customers without gloves. The place is filthy with coffee all over the floors and tables. Flies everywhere. And the quality of service is pathetic. The trash is always full and overflowing with a disgusting smell. DO NOT GO HERE.
Atmosphere: 1
Food: 1
Service: 1
I just ordered ice cap its mix of flavours I don’t know what they added ..! garbage
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The workers were very nice! I did have to wait to get served, but they acknowledged me and said that they would be right with me instead of ignoring me. Some gas stations look very run down but this one was well-kept and clean and no bugs (which has been a problem at other gas stations!)
Atmosphere: 5
Food: 5
Service: 5
One of the work dropped the knife on the floor and she puts right back up on the counter, after I told her I that it was right she told that she will clean after putting on the counter, she got everything cross contamination
Atmosphere: 1
Food: 1
Service: 1
I come through this drive-thru, every Monday and every Friday.Whoever works the microphone, never tells you your total, never says thank you, and all they do is yell "Come on!!!" Into their microphone.I wouldn't say the staff is rude, I would say that they are unprofessional and unpleasant.I'm not asking them to build a rocket. I just want basic courtesy.
Atmosphere: 1
Food: 1
Service: 1
Incompetent staff. Asked for a lightly toasted bagel. It was entered correctly on the screen. I was handed a burnt bagel (literally black burnt edges). When I asked them for it to be remade as lightly toasted, the tried to tell me that it was... Eventually she went to have it remade. When I was handed the new one it was exactly the same. They tried to tell me that is what lightly toasted is and that it can't be done differently. That their toaster only goes that low. I explained that is not what lightly toasted means and clearly their toasted is broken.Absolutely horrible customer service. Will not be returning to this location. Might as well go across the street to the other location who actually know what they're doing.
Worst tim hortons in Burlington. Manager should be fired. Always out of breakfast items at 9 am. Save your time and go to any other Tim
Atmosphere: 1
Food: 1
Service: 1
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