Tim Hortons
5353 Lakeshore Rd Unit # 31, Burlington
(905) 632-7783
Recent Reviews
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The staff at the lakeshore Tim hortons its amazing. Always friendly and quick service, is why they my first stop every morning.
Atmosphere: 5
Food: 5
Service: 5
Coffee always good here
Atmosphere: 4
Food: 5
Service: 4
Great friendly service!
Best staff . My daily coffee pickup spot .
Atmosphere: 5
Food: 5
Service: 5
Great service!
Atmosphere: 5
Food: 5
Service: 5
The person made my bagel got the order wrong and showed some attitude towards me when I said the order is wrong. I have been going to this location for about a year now and first time I was treated like this. I have had positive interactions with a many employees in this place over last year, and these new employees are making everyone bad.
To be clear, it is ok to get an order wrong, it happens to everyone, not a big deal. It is the attitude you show towards someone when something like that happens.
Atmosphere: 5
Food: 5
Service: 1
Zero services. long time waiting with 4 employees moving around. usually 10-15 minutes to get the order. Don't waste your time.
Atmosphere: 5
Food: 5
The Tim Hortons at Burloak is one of those places that makes you appreciate the consistency and friendliness the brand is known for. The baristas here are always pleasant and welcoming, no matter how busy it gets. They greet customers with genuine smiles and maintain a calm, professional attitude even during the morning rush. It is clear that they take pride in their work, and that shows in the quality of the beverages they prepare.
The drinks are consistently good. Whether it is a freshly brewed coffee, steeped tea, or a specialty latte, everything tastes balanced and well made. I particularly like how they always prepare tea and coffee fresh, rather than serving something that has been sitting out for too long. You can taste the difference, and I have never once felt unsatisfied with a drink here. It makes this location a reliable stop when you need a quick pick-me-up.
Weekends can be hectic, especially in the morning when people stop in after errands or on their way to work. The line sometimes stretches, but the service remains efficient. There is ample seating if you prefer to wait it out and enjoy your drink inside. The atmosphere is relaxed, and the interior is kept neat and tidy. The bathrooms are consistently clean, which adds to the overall comfort of the visit.
As for the food, my experience has been less impressive. The few times we tried the sandwiches or baked goods, they did not feel as fresh as the drinks. It was not terrible, but certainly below the standard set by their beverages. Because of that, I mostly stick to coffee and tea during our visits. Overall, this location is great for drinks, friendly service, and a comfortable break during a walk.
Atmosphere: 5
Food: 4
Service: 5
Loved my morning experience here. The service team were professional, kind and made my sandwich so well! This has always been my go to Tim Hortons location on the area. Never disappoints!
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Restaurantji Recommends
Amazing atmosphere! Very welcoming and kind service
Atmosphere: 5
Food: 5
Service: 5
Navneet and Ridham are very helpful and friendly
Atmosphere: 5
Food: 5
Service: 5
Amazing team with great coordination.
Atmosphere: 5
Food: 5
Service: 5
Awsome service
Friendly staff and food
Atmosphere: 5
Food: 5
Service: 5
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