Tim Hortons
1220 Brant St Unit 1, Burlington
(905) 331-6060
Recent Reviews
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I visited the tim hortons via drive thru I gave them my order and as I arrived to my house I took a sip and it was a wrong order I ordered two items one stepped tea double double and a decaf coffee one milk and so I chose to go back to the tims because they gave me the wrong order and on the way just to double check I checked both drinks and the decaf coffee I ordered before was without milk. WILL NOT RETURN.
Atmosphere: 1
Food: 1
Service: 1
I had a really good visit at this Tim Hortons. Ishita was very polite and friendly, and she handled my order with efficiency. The place felt well managed and her customer service stood out, and also drive thru experience was also expressive.
The staff here in the morning are great and keep the line moving fast.
Atmosphere: 5
Food: 5
Service: 5
I was really disappointed with the bathrooms at this Tim Hortons. They were dirty and clearly not maintained properly, with garbage on the floor, empty soap dispensers, and an overall unpleasant smell. The stalls didn’t feel clean or cared for, and it looked like they hadn’t been checked in hours. For such a busy place, I expected much better standards of cleanliness and upkeep, but the washrooms were definitely below expectations.
Atmosphere: 1
Food: 1
Service: 1
This Tim Hortons is always clean and welcoming, and Ishita makes the experience even better. She greeted me with a smile, took my order quickly, and made sure everything was perfect. Great service!
Atmosphere: 5
Food: 5
Service: 5
Very fast service at DRIVE THRU ..staff is very friendly and nice .
Atmosphere: 4
Food: 5
Service: 5
Never gave your name gave horrible serviced though and i will not be coming back you and your team should be ashamed of yourself that food was for my child will be notifying corporate you think you have can this attitude and be in customer service crazy
Atmosphere: 1
Food: 1
Service: 1
it was good and amazing but the food was the best they were quick😌 and very noice😏 i recommend coming here :(
Atmosphere: 4
Food: 5
Service: 5
Awesome place
Atmosphere: 5
Food: 5
Service: 5
What part of BLT is hard to understand!!! Three times it took to be understood!! Might be an idea to employ people who understand English!!!!!
Atmosphere: 3
Food: 4
Service: 2
Restaurantji Recommends
I visited this Tim Hortons location for the first time and ordered a crispy chicken wrap. Unfortunately, it was served cold, and when I requested it to be reheated, the replacement I received was burned. This was a very disappointing experience, as I expected better quality and consistency from Tim Hortons. I hope the management takes note and works on improving food preparation standards.
Atmosphere: 3
Food: 1
Service: 3
Komal and Avery are absolutely amazing at Tim Hortons! 🌟 They are always friendly, professional, and make every visit a great experience. Their teamwork and positive attitude really stand out. Big thanks to them for always providing excellent service! 🙌
Atmosphere: 5
Food: 5
Service: 5
Every time you come into this store, the service and quality is very fantstic
Atmosphere: 5
Food: 5
Service: 5
I bought a Too Good To Go Box from this location and I was greeted by Ishita. So friendly! So helpful! This location is well known for a quick drive thru experience. Inside the restaurant, the staff are very client focused and very kind.
Atmosphere: 5
Food: 5
Service: 5
Try not to visit this late. It looks very seedy even though it’s in a very busy part of Brant street. There were only two employees and it got busy so we had to wait for a bit even though there were only three of us in the line.
Atmosphere: 1
Food: 2
Service: 1
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