Wendy's
4000 Mainway, Burlington
(905) 336-9232
Recent Reviews
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If you have been here you know exactly what you're getting and it doesn't disappoint. Not the healthiest options but good portions if your hungry.
Food: 4
Service: 3
Had to order my sour cream and chive baked potatoe with small chili 3 times at Walkers Line Burlington location driver thru. Get back to the office only to find there is no sour cream?!!
Atmosphere: 2
Food: 3
Service: 2
I visited this location last night for the first time and I’m super satisfied and impressed by the customer service. Food was fresh and quick service
Atmosphere: 5
Food: 5
Service: 5
The food, as usual, was excellent — fresh, hot, and full of flavor. I always appreciate the quality and consistency at this location.
However, I did want to share some honest feedback about the service during my recent visit on *Sunday, December 14th at 12:04 PM* (Order #2026). Unfortunately, the service at the front counter was disappointing. The cashier seemed disengaged and unwelcoming — no greeting, no interaction, and no communication throughout the ordering process. After I placed my order, I was left standing in silence until I noticed the payment terminal on my own. Not a single word was exchanged.
I understand that everyone can have a tough day, and perhaps that was the case here. Still, it’s important to recognize that customer experience plays a big role — especially when the food is this good.
I’m sharing this as an opportunity for management to support and help the staff so future customers feel more welcomed and comfortable. With great food and improved service, this location can truly stand out.
Atmosphere: 5
Food: 5
Service: 1
NEVER GO HERE, rudest workers i have ever seen and they dont even know their own menu, the lady gave me a dirty look and sighed when all i wanted was a sandwich and a coffee like what?? Thats literally your job and your giving customers attitude, fix your staff, thats unacceptable
Atmosphere: 1
Food: 1
Service: 1
The managers are always super kind
I find them very relatable and joyful
That one lady, Vanessa is super kind. Love seeing her everytime I visit
Atmosphere: 4
Food: 5
Service: 5
This Wendy’s is pretty nice! I love its vibe and the staff are rad.
Atmosphere: 4
Food: 5
Service: 3
English muffin was stale covered in stale butter
Ice coffee cream had a funny taste
Wrap was small and empty
Atmosphere: 1
Food: 1
Service: 1
I ordered a baked potato with sour cream and chives but when I got home there was no sour cream.
Atmosphere: 5
Food: 1
Service: 3
I've been in the drive through waiting got almost half an hour. This is crazy. Never again will i come here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered a Spicy Chicken Club combo and there was no bacon and no cheese. Of course I was too far away to turn back.
I hate getting ripped off.
Food: 2
Service: 4
They tell me to drive up a bit, I sit and wait for order and it never comes, this is the 2nd time now and I have frostys this time that melted!!!
Service: 1
The Worst Wendy’s ever I had been . What ever I asked they told me we don’t have !!! And I have to repeat my order couple times to understand
Service: 1
Very rude and unprofessional staff. Manager should take a look into it
Atmosphere: 1
Food: 3
Service: 1
The woman that took my order told me she was one of the managers when I asked for the manager.
This person should stay away from any job that forces her to deal with people
I have never met a more discourteous and uninterested server/manager. Perhaps because she is a senior and she is upset that she still has to work is the reason for her attitude. Whatever it is she should not be in this industry.
Do not go here pick another Wendy's
Atmosphere: 1
Food: 3
Service: 1
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