I recently visited the Wendy's on Appleby Line and had a great experience! I really needed to use the washroom, and I was relieved to find it clean and well-maintained.
I ordered the Spicy Chicken Burger, and it was fantastic! Perfect for spicy lovers—just the right amount of heat and flavor. The service was impressively fast, which I truly appreciated.
Overall, a wonderful visit. I’ll definitely be back!
Michel Dead
I witnessed an upsetting situation at this Wendy’s. A young Black boy ordered a kids meal, which comes with a drink or a Frosty. He originally asked for a Frosty but later politely changed his mind and requested a drink instead. He poured the drink into his water bottle, and despite following what should be allowed with a kids meal, he was told he could no longer order from there. It felt unfair and disrespectful. Very disappointing experience — don’t come here
Jacob Stan
I saw something at this Wendy’s that really bothered me. A young Black boy ordered a kids meal, which comes with a Frosty or a drink. He first asked for a Frosty, then politely changed his mind and asked for a drink instead. He poured it into his water bottle, and for some reason, the staff told him he wasn’t allowed to come back. He didn’t do anything wrong, and the way they treated him was completely out of line. I would never bring my kids here after seeing how they treat young people.
dean kam
I saw a kid get kicked out of this Wendy’s for no good reason. He ordered a kids meal, which includes a drink or a Frosty. He first asked for a Frosty, then politely changed his mind and asked for a drink instead. He poured the drink into his water bottle — nothing wrong with that — and staff told him not to come back. The way they handled it felt wrong and disrespectful. I don’t plan on coming here again.
Over Legend
I was at this Wendy’s when I saw a young Black boy get kicked out over something that didn’t make sense. He ordered a kids meal, which comes with a drink or a Frosty. He asked for a Frosty at first, but changed his mind and asked for a drink instead. He poured it into his own water bottle, and the staff acted like he was doing something wrong. They told him not to come back. It felt unfair and unnecessary. The way he was treated was uncalled for, and I don’t feel comfortable supporting a place that handles situations like that.
royal ehinon
I saw a black boy getting kickout from Wendy’s because he order a kids meal then he asked for a frosty then he said he didn’t want the frosty so he asked for a drink then he put it in his water bottle cause kids meal come with drink or frosty and he change his mind to get a drink not a frosty so . Then now he’s not allowed to order it from there anymore. Don’t come here. So disrespectful.
W G
My son went to the drive thru to pick us up dinner. He ordered two double combos and a chicken sandwich. When he got home one entire combo was missing! And he specifically asked for no mayo or tomato on his chicken sandwich. They of course put lots of mayo and tomatoes on the sandwich so he threw out most of it.
He even had the drive thru person repeat the order back to him as he felt as though they were rushed and not listening. Turns out he was correct. He had plans after dinner and was not able to go back to this Wendy’s to complain and did not get a receipt.
Prices also ridiculously exorbitant if you don’t have coupons.
Terrible customer service and the food wasn’t that great either. Will not return and cannot recommend this Wendy’s.
Krystal Steve
Ordered chicken strips via drive through and clearly was not freshly made. Far too fast and I should checked before leaving. Soggy. Next time I will go in and request fresh made, which typically takes 7 mins.
R
The employee working at the drive thru was rude. This is the second time this week being served by her and she has the same unprofessional attitude. Please kindly train her on how to be respectful towards the customers.
Geoff Bryan
Great service and great staff. Thank you Faraz for your professionalism!
I had cold fries and ordered large fries but they did not fill it up, more like a medium size. The burger was good.
Atmosphere: 3
Food: 2
Service: 5
Anant Bhatia
I had an amazing experience. The person behind the till was professional, attentive, and went above and beyond. Staff was effiecient as well.
Atmosphere: 5
Food: 5
Service: 5
Rob
I recently had the pleasure of visiting the Wendy’s located at Appleby and Dundas in Burlington, and I felt compelled to share my experience, especially given the exceptional service I received from one of their team members, Faraz.
As someone who doesn’t frequent Wendy’s often, I typically stop by for breakfast. This time, however, my visit stood out because of Faraz. From the moment I approached the drive-thru speaker, I was met with a warm and welcoming demeanour that instantly set a positive tone for my morning. His well-spoken nature and genuine friendliness made me feel valued as a customer.
What truly impressed me was Faraz’s willingness to go above and beyond. He took the time to ensure my order was correct and even made recommendations that enhanced my breakfast experience. It’s refreshing to encounter someone who clearly takes pride in their work and understands the importance of customer service, especially during the early hours of the day.
In a world where quick service can sometimes come at the expense of personal touch, Faraz’s exceptional service reminded me of how impactful a positive interaction can be. Thank you, Faraz, for making my visit memorable. I’ll definitely be returning, and I hope others have the chance to experience the level of service you provide!
I recently visited the Wendy's on Appleby Line and had a great experience! I really needed to use the washroom, and I was relieved to find it clean and well-maintained.
I ordered the Spicy Chicken Burger, and it was fantastic! Perfect for spicy lovers—just the right amount of heat and flavor. The service was impressively fast, which I truly appreciated.
Overall, a wonderful visit. I’ll definitely be back!
I witnessed an upsetting situation at this Wendy’s. A young Black boy ordered a kids meal, which comes with a drink or a Frosty. He originally asked for a Frosty but later politely changed his mind and requested a drink instead. He poured the drink into his water bottle, and despite following what should be allowed with a kids meal, he was told he could no longer order from there. It felt unfair and disrespectful. Very disappointing experience — don’t come here
I saw something at this Wendy’s that really bothered me. A young Black boy ordered a kids meal, which comes with a Frosty or a drink. He first asked for a Frosty, then politely changed his mind and asked for a drink instead. He poured it into his water bottle, and for some reason, the staff told him he wasn’t allowed to come back. He didn’t do anything wrong, and the way they treated him was completely out of line. I would never bring my kids here after seeing how they treat young people.
I saw a kid get kicked out of this Wendy’s for no good reason. He ordered a kids meal, which includes a drink or a Frosty. He first asked for a Frosty, then politely changed his mind and asked for a drink instead. He poured the drink into his water bottle — nothing wrong with that — and staff told him not to come back. The way they handled it felt wrong and disrespectful. I don’t plan on coming here again.
I was at this Wendy’s when I saw a young Black boy get kicked out over something that didn’t make sense. He ordered a kids meal, which comes with a drink or a Frosty. He asked for a Frosty at first, but changed his mind and asked for a drink instead. He poured it into his own water bottle, and the staff acted like he was doing something wrong. They told him not to come back. It felt unfair and unnecessary. The way he was treated was uncalled for, and I don’t feel comfortable supporting a place that handles situations like that.
I saw a black boy getting kickout from Wendy’s because he order a kids meal then he asked for a frosty then he said he didn’t want the frosty so he asked for a drink then he put it in his water bottle cause kids meal come with drink or frosty and he change his mind to get a drink not a frosty so . Then now he’s not allowed to order it from there anymore. Don’t come here. So disrespectful.
My son went to the drive thru to pick us up dinner. He ordered two double combos and a chicken sandwich. When he got home one entire combo was missing! And he specifically asked for no mayo or tomato on his chicken sandwich. They of course put lots of mayo and tomatoes on the sandwich so he threw out most of it.
He even had the drive thru person repeat the order back to him as he felt as though they were rushed and not listening. Turns out he was correct. He had plans after dinner and was not able to go back to this Wendy’s to complain and did not get a receipt.
Prices also ridiculously exorbitant if you don’t have coupons.
Terrible customer service and the food wasn’t that great either. Will not return and cannot recommend this Wendy’s.
Ordered chicken strips via drive through and clearly was not freshly made. Far too fast and I should checked before leaving. Soggy. Next time I will go in and request fresh made, which typically takes 7 mins.
The employee working at the drive thru was rude. This is the second time this week being served by her and she has the same unprofessional attitude. Please kindly train her on how to be respectful towards the customers.
Great service and great staff. Thank you Faraz for your professionalism!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Clean new restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wendy’S Baked Potatoes
I had cold fries and ordered large fries but they did not fill it up, more like a medium size. The burger was good.
Atmosphere: 3
Food: 2
Service: 5
I had an amazing experience. The person behind the till was professional, attentive, and went above and beyond. Staff was effiecient as well.
Atmosphere: 5
Food: 5
Service: 5
I recently had the pleasure of visiting the Wendy’s located at Appleby and Dundas in Burlington, and I felt compelled to share my experience, especially given the exceptional service I received from one of their team members, Faraz.
As someone who doesn’t frequent Wendy’s often, I typically stop by for breakfast. This time, however, my visit stood out because of Faraz. From the moment I approached the drive-thru speaker, I was met with a warm and welcoming demeanour that instantly set a positive tone for my morning. His well-spoken nature and genuine friendliness made me feel valued as a customer.
What truly impressed me was Faraz’s willingness to go above and beyond. He took the time to ensure my order was correct and even made recommendations that enhanced my breakfast experience. It’s refreshing to encounter someone who clearly takes pride in their work and understands the importance of customer service, especially during the early hours of the day.
In a world where quick service can sometimes come at the expense of personal touch, Faraz’s exceptional service reminded me of how impactful a positive interaction can be. Thank you, Faraz, for making my visit memorable. I’ll definitely be returning, and I hope others have the chance to experience the level of service you provide!
Service: 5
Tasty burgers
Atmosphere: 5
Food: 5
Service: 5
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