Three times now I have got terrible gastrointestinal symptoms after eating here.
Each time I have gotten a rice bowl with NO meat and a smoothie with protein. Maybe the rice is no good? Maybe the black bean? Maybe the milk from the smoothie? Not sure. But SOMETHING is not right.
First time I couldn't be positive if it was from pita pit or not so I let it slide.
Returned again to give it another chance, and again sick after. Terrible stomach cramps and diarrhea. Okay there is a pattern starting here...
Returned a third time to concrete confirm my suspicions. Again, terrible stomach cramps and diarrhea.
Three strikes and you are out. Yall have been warned.
Michael Aro
The staff are very accomodating. Respectful and the place was very clean. I was given options that serves my need. Very knowledgeable people.
Atmosphere: 5
Food: 5
Service: 5
Telina Rendle
Wow. Thats was so disappointing. What happened to Pita Pit? Ive been to pita pit once before and when I went there their chicken Cesar wraps were soo good. Today I went in to treat myself to discover they basically turned the place into shaworma wraps. Chicken cesear was hardly even on the menu below all their indian food, and was waaay over priced, over $15. $15 is restaurant prices… I should have kept going down the street to boston pizza. Would have had a waitress, fries, a nice place to sit and eat, a drink, ect. Not to mention, the wrap itself was sad and sorry… mostly lettuse and not even close to as meaty and full as they used to be. Sorely disappointed and wont be back wasting my time or money, ever.
Atmosphere: 2
Food: 1
Service: 3
Beverley Collins
Pita pit never disappoints. I've been going to this location since I moved to Cambridge 6 years ago. Food is always fresh fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Pita
Emilia Mercante
Extremely disappointed after my 5th and last trip to this location. Every time there has been an issue with portions and rude staff but today really set me off. The only reason I kept returning is because it is the closest location to my house but I can’t put up with the constant arguing with customers when you won’t provide the right order, portions, or adequate customer service. I ordered a South-West chicken (which is more expensive than a regular chicken breast because of the sauce). Had to constantly ask for more of each veggie as four cubes of each vegetable is ridiculous. Then the lady brought over the meat and it had no sauce and was plain chicken breast. I reminded her I paid for a South-West. She put some sauce on top of the pita. I said this is not the same as when it is cooked in the sauce. I paid for South-West and also tipped you. She continued to say that I was only getting the chicken breast and wouldn’t put it back on the grill with the sauce nor would she remake my order.
I never have an issue at the location further up Franklin blvd or either brantford location. But this location and the cheap owners are a complete joke. When someone pays for something, and even tips you, you don’t give them the wrong order nor do you refuse to make it right. Absolutely ridiculous.
I am not writing this to try to get anything for free or a refund. I am writing this as this franchise and these owners make the whole corporate brand look bad and are not good representations of the other locations.
Stop trying to cut corners and costs and give the customer the right order especially when you are tipped. Won’t be returning to this location and will continue to recommend other locations. I’m not trying to be rude but when you pay $15+ for a Pita you expect some quality.
Atmosphere: 1
Food: 1
Service: 1
B Fleury
I ordered a very large catering order and Pita Pit did an amazing job! The food was fresh, delivered on time and the best part - they labeled everything! Great experience and will definitely be ordering again! Thank you Chintan and team!
Vegetarian options: Lots of veggie and vegan options.
Dietary restrictions: They accommodate a wide variety of dietary restrictions.
Atmosphere: 5
Food: 5
Service: 5
Himanshi Bhambri
Today we ordered pita and one pita bowl and Jai has served us so well… the quantity of the food was too good as well…we reached around 9 pm when it was a closing time for the store however he has served us with the best. Thank you so much Jai , really appreciate your customer service.
Atmosphere: 5
Food: 5
Service: 5
Adriana Coslovich
By far the best Pita Pit location my boyfriend and I have ever been to. Deep, the best Pita crafter, always makes the pitas perfectly; best sauce to ingredient ratio, grilled perfectly, and is always super friendly. We’ve been to this location twice and Deep remembered both of our orders. Would 100% recommend coming here when Deep is working!
Atmosphere: 5
Food: 5
Service: 5
Rollin Mendez
I have never seen a chicken shawarma with such less chicken. They say its 1.5oz of chicken and have lots of veggies.
I tried to cancel the order when I saw the lack of chicken, they were like we are vegetarians nobody can eat this if you don’t want. And the price of the chicken shawarma is more than any other shawarma in the neighborhood and size is smaller.
How do you sell food to a person when someone says they don’t like it?
Arman Singh
Very skimpy with the toppings. Black bean patty was not even warm. When i asked the person working his answer was its like this only. He didn’t even bothered to apologise. I spent 16$ for this not worth it. It was my first and last visit at this location.
The last few salad bowls I have ordered have been so skimpy with the toppings and meat! The bowl isn't even full, barely any meat all the toppings I had to ask for extra and it still wasn't enough. I shouldn't be hungry still after a $17 salad..
Atmosphere: 4
Food: 2
Service: 4
Yara K
My go to place for a quick bite! Friendly staff and owner, and I like being able to customize and add all the vegetables and seasonings. They also wrap the wraps really well here in this location and in the Waterloo Northfield location ?
Atmosphere: 5
Food: 5
Service: 5
Faran Latafat
Great people at this store but no meat in the sandwiches... I thought I bought a veggie sandwich
Atmosphere: 5
Food: 1
Service: 5
Mark John
Best smoothies ever I had. Nice and clean place. Customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunset Paradise
John Smith
Best smoothies ever I had. Nice and clean place. Customer service is amazing.
Three times now I have got terrible gastrointestinal symptoms after eating here.
Each time I have gotten a rice bowl with NO meat and a smoothie with protein. Maybe the rice is no good? Maybe the black bean? Maybe the milk from the smoothie? Not sure. But SOMETHING is not right.
First time I couldn't be positive if it was from pita pit or not so I let it slide.
Returned again to give it another chance, and again sick after. Terrible stomach cramps and diarrhea. Okay there is a pattern starting here...
Returned a third time to concrete confirm my suspicions. Again, terrible stomach cramps and diarrhea.
Three strikes and you are out.
Yall have been warned.
The staff are very accomodating. Respectful and the place was very clean.
I was given options that serves my need. Very knowledgeable people.
Atmosphere: 5
Food: 5
Service: 5
Wow. Thats was so disappointing. What happened to Pita Pit? Ive been to pita pit once before and when I went there their chicken Cesar wraps were soo good. Today I went in to treat myself to discover they basically turned the place into shaworma wraps. Chicken cesear was hardly even on the menu below all their indian food, and was waaay over priced, over $15. $15 is restaurant prices… I should have kept going down the street to boston pizza. Would have had a waitress, fries, a nice place to sit and eat, a drink, ect. Not to mention, the wrap itself was sad and sorry… mostly lettuse and not even close to as meaty and full as they used to be. Sorely disappointed and wont be back wasting my time or money, ever.
Atmosphere: 2
Food: 1
Service: 3
Pita pit never disappoints. I've been going to this location since I moved to Cambridge 6 years ago. Food is always fresh fast and delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garden Pita
Extremely disappointed after my 5th and last trip to this location. Every time there has been an issue with portions and rude staff but today really set me off. The only reason I kept returning is because it is the closest location to my house but I can’t put up with the constant arguing with customers when you won’t provide the right order, portions, or adequate customer service. I ordered a South-West chicken (which is more expensive than a regular chicken breast because of the sauce). Had to constantly ask for more of each veggie as four cubes of each vegetable is ridiculous. Then the lady brought over the meat and it had no sauce and was plain chicken breast. I reminded her I paid for a South-West. She put some sauce on top of the pita. I said this is not the same as when it is cooked in the sauce. I paid for South-West and also tipped you. She continued to say that I was only getting the chicken breast and wouldn’t put it back on the grill with the sauce nor would she remake my order.
I never have an issue at the location further up Franklin blvd or either brantford location. But this location and the cheap owners are a complete joke. When someone pays for something, and even tips you, you don’t give them the wrong order nor do you refuse to make it right. Absolutely ridiculous.
I am not writing this to try to get anything for free or a refund. I am writing this as this franchise and these owners make the whole corporate brand look bad and are not good representations of the other locations.
Stop trying to cut corners and costs and give the customer the right order especially when you are tipped. Won’t be returning to this location and will continue to recommend other locations. I’m not trying to be rude but when you pay $15+ for a Pita you expect some quality.
Atmosphere: 1
Food: 1
Service: 1
I ordered a very large catering order and Pita Pit did an amazing job! The food was fresh, delivered on time and the best part - they labeled everything! Great experience and will definitely be ordering again! Thank you Chintan and team!
Vegetarian options: Lots of veggie and vegan options.
Dietary restrictions: They accommodate a wide variety of dietary restrictions.
Atmosphere: 5
Food: 5
Service: 5
Today we ordered pita and one pita bowl and Jai has served us so well… the quantity of the food was too good as well…we reached around 9 pm when it was a closing time for the store however he has served us with the best. Thank you so much Jai , really appreciate your customer service.
Atmosphere: 5
Food: 5
Service: 5
By far the best Pita Pit location my boyfriend and I have ever been to. Deep, the best Pita crafter, always makes the pitas perfectly; best sauce to ingredient ratio, grilled perfectly, and is always super friendly. We’ve been to this location twice and Deep remembered both of our orders. Would 100% recommend coming here when Deep is working!
Atmosphere: 5
Food: 5
Service: 5
I have never seen a chicken shawarma with such less chicken. They say its 1.5oz of chicken and have lots of veggies.
I tried to cancel the order when I saw the lack of chicken, they were like we are vegetarians nobody can eat this if you don’t want. And the price of the chicken shawarma is more than any other shawarma in the neighborhood and size is smaller.
How do you sell food to a person when someone says they don’t like it?
Very skimpy with the toppings. Black bean patty was not even warm. When i asked the person working his answer was its like this only. He didn’t even bothered to apologise. I spent 16$ for this not worth it. It was my first and last visit at this location.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
The last few salad bowls I have ordered have been so skimpy with the toppings and meat! The bowl isn't even full, barely any meat all the toppings I had to ask for extra and it still wasn't enough. I shouldn't be hungry still after a $17 salad..
Atmosphere: 4
Food: 2
Service: 4
My go to place for a quick bite! Friendly staff and owner, and I like being able to customize and add all the vegetables and seasonings. They also wrap the wraps really well here in this location and in the Waterloo Northfield location ?
Atmosphere: 5
Food: 5
Service: 5
Great people at this store but no meat in the sandwiches... I thought I bought a veggie sandwich
Atmosphere: 5
Food: 1
Service: 5
Best smoothies ever I had. Nice and clean place. Customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunset Paradise
Best smoothies ever I had. Nice and clean place. Customer service is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tropical Escape
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