Tim Hortons

235 Franklin Blvd, Cambridge
(519) 623-9702

Recent Reviews

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Kristen Wakinewizski

Well thought I would try 1 more time. They just couldn't do it. Medium tea. Double Milk. Nope got cream another one had to throw away
Went from 6,000 points down to 2,000. What I noticed was using your points so u think but your still paying for your sandwich and taking the points. I paid for those points they were not free. Talking about ripping customers off. We'll guess I go to Starbucks.

Atmosphere: 1

Service: 1

Carl Carl

Completley and Utterly horrendous, these people put so little time and care into orders. And they also are rather unfriendly. My advice: drink your own coffee and eat your own sandwiches at home

Atmosphere: 1

Food: 1

Service: 1

Nabeel Abbasi

I visited Tim Hortons store #314 on Nov 14, 2025 to buy French Vanilla powder advertised at $7.99. At the counter, it scanned as $8.99. The employee took the price tag to the manager, who then said the $7.99 price was incorrect and refused to honor the advertised price. I was not allowed to take a photo as they removed the tag. While it’s only a $1 difference, it’s about honoring advertised prices and customer trust. The manager, Chasidy, denied honoring the price. Disappointed by the lack of customer care and fairness.

Atmosphere: 1

Food: 1

Service: 1

Ruslan Melnyk

Relatively dirty, and the smell in the washroom is not good

Atmosphere: 3

Food: 5

Service: 5

M/Retha Penner

Went through drive thru... ordered a BLT and cappuccino.... and got severe food poisoning! Was a regular customer but won't be coming here again.

Food: 1

Service: 3

Faishal Shaikh

Osm my everyday morning spot

Atmosphere: 5

Food: 5

Service: 5

Aayush .C

Nice Atmosphere, the staff are great, the foods average but if you consider the word FAST in fast food it's the best place.

Atmosphere: 3

Food: 4

Service: 5

kalp patel

I have order ice coffee with less ice they provide me with this 75% glass of coffee and employee said me less ice means less coffee

Atmosphere: 1

Food: 1

Service: 1

justin kuepfer

Last few times I've been here I've waited way too long for my food or drinks. Workers here aren't very fast.

Atmosphere: 3

Food: 3

Service: 1

Yuri Gladtsynov

The English barrier is annoying. Orders frequently not exactly what was ordered and cleanliness is questionable.

John John

Great staff. Amazing coffee.

Atmosphere: 4

Food: 5

Service: 4

Les Bradbury

Coffee mmmmm!!

Atmosphere: 1

Food: 5

Service: 5

Kristen

I used to come here daily for the past 15 years but had gotten frustrated with my order being correct only 50% of the time along with other time Hortons in the city. I don't have time to wait another 10 minutes to get a new coffee each time because they gave me a completely wrong order. There's a huge communication/ language barrier with some of the employees. It's incredibly frustrating. The final straw for me was when I ordered some omelet bites and they were completely frozen on the inside. It was sickening to bite into.

I can no longer support tim Hortons in general anymore.with the way the franchise is going downhill..I've been saving money making coffee and bagels at home. And I never get my own order wrong :)

Atmosphere: 2

Food: 1

Service: 1

Maria H

Although the food is good. Service recently was very slow with incorrect and missing items. VERIFY BEFORE LEAVING DRIVE THRU.

Atmosphere: 3

Food: 4

Service: 1

Adib Fazly

Good services

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