Great waitress Angela who suggested an individual pizza that was delicious and just what I wanted.
David Humeniuk
I ordered the tropical chicken pizza. It is something I have had often from various Boston pizzas. This one was terrible. The crust was like a thin, hard dry piece of cardboard. I haven't had anything so bad. I am really surprised it was that bad. You pay a premium for their pizza and something so bad is unacceptable
Food: 1
Elisa Miller
We had a family birthday dinner at this location, there were nine of us. The food was quite tasty, good sized portions and came out fairly quickly even though it was super busy. The service was good, our server was friendly and kind however we did not see much of her. It took a while to get things like a refill on our drinks, but it was very busy so that could have been why. The whole atmosphere of the restaurant was great in my opinion, it was busy, clean, people everywhere throughout the restaurant having a good time. Overall, we had a good time, good food and we would visit again.
Kid-friendliness: Good choice in kids meals, drinks, meal and dessert.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Apps and Beverages, Chicken Parm with Alfredo Pasta, Crispy Chicken Wrap, Spaghetti and Meatballs
Cody Calnan
I had Ang as a waitress and she was the best I’ve ever had. So nice and respectful, never had to ask for a thing.
Parking: Super easy to find parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancookie, Apps and Beverages
Diane Fyfe
Customer service was horrible.. The spaghetti was lacking meat sauce.. and the cost of 18.99 per serving is ridiculous
Atmosphere: 2
Food: 1
Service: 2
rose jeffrey
Wow, $100 dollars of food. My salad looked liked it was thrown across the room, nothing like the picture. It was so much better then it use to be. When I called to complain they said contact the door dash for a refund. WHY! you made the meal not the driver. Just pass the buck. What a shame for you as a company to blame others. You made it. Take ownership make it great again. So sad to blame other's for your mess.
Billie Lewis
Sam is amazing person and waitress .Amazing dinner and service
Alyssa Lacroix
Reese was a great server quick on drinks and orders! Very nice young lady, I would definitely come back just to be served by her again
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Apps and Beverages, Spinach & Artichoke Dip
Jan W
Reese is awesome!!
Atmosphere: 5
Food: 5
Service: 5
KenO
Great food. Worth going for sure.
Dietary restrictions: Gluten free pizza is very good
Easily the least appealing Boston Pizza I have been to.
The service was terrible - from long waits to incorrect orders and a server trying to prove why the mistake was my fault by pointing out something on the menu - when she realized I was right she doubled down and said “oh well, no one ever orders that”… k. Lol it was a kids spaghetti, that feels highly unlikely! But what do I know.
The food arrived lukewarm at best and absolutely cold for my husband - after a very long wait in a not very full restaurant.
Anyway, no one expects the moon when eating at Boston Pizza but this was particularly rough!
Kid-friendliness: Great kids activity book - lots of menu options for kids and decent pricing. Includes dessert.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Tropical Chicken, Tacos
Karl Pannike
Missing food, long wait times, and unfriendly service.
We ordered through skip the dishes for a pickup. Wait time on app was 19 minutes. This was actually 45+ minutes. While waiting in the restaurant, I observed many customers arrive and noticed unfriendly and impatient customer service (one server specifically) as they were told it was a 45 to 50 minute wait, despite several empty tables. I get it, the kitchen was backed up, but the message wasn't delivered in a very considerate manner to confused customers. When I finally got home with the food I was annoyed to see that we were given salad dressing instead of gravy for the fries, a very small serving of fries and my Buffalo chicken Mac and cheese was missing the Buffalo chicken. When I called them, I was told the manager said there was absolutely nothing they could do, and I had to go through the app.
Atmosphere: 1
Food: 1
Service: 1
Jesse English
Angela was amazing to our big group
Atmosphere: 5
Food: 4
Service: 5
Carson Renfrew
Angela was a great server
Atmosphere: 5
Food: 5
Service: 5
nathan Jens
I had Angela as my server and she was beyond amazing she made it so fun and so enjoyable excellent service.
Great waitress Angela who suggested an individual pizza that was delicious and just what I wanted.
I ordered the tropical chicken pizza. It is something I have had often from various Boston pizzas. This one was terrible. The crust was like a thin, hard dry piece of cardboard. I haven't had anything so bad. I am really surprised it was that bad. You pay a premium for their pizza and something so bad is unacceptable
Food: 1
We had a family birthday dinner at this location, there were nine of us. The food was quite tasty, good sized portions and came out fairly quickly even though it was super busy. The service was good, our server was friendly and kind however we did not see much of her. It took a while to get things like a refill on our drinks, but it was very busy so that could have been why. The whole atmosphere of the restaurant was great in my opinion, it was busy, clean, people everywhere throughout the restaurant having a good time. Overall, we had a good time, good food and we would visit again.
Kid-friendliness: Good choice in kids meals, drinks, meal and dessert.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Apps and Beverages, Chicken Parm with Alfredo Pasta, Crispy Chicken Wrap, Spaghetti and Meatballs
I had Ang as a waitress and she was the best I’ve ever had. So nice and respectful, never had to ask for a thing.
Parking: Super easy to find parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pancookie, Apps and Beverages
Customer service was horrible.. The spaghetti was lacking meat sauce.. and the cost of 18.99 per serving is ridiculous
Atmosphere: 2
Food: 1
Service: 2
Wow, $100 dollars of food. My salad looked liked it was thrown across the room, nothing like the picture. It was so much better then it use to be. When I called to complain they said contact the door dash for a refund. WHY! you made the meal not the driver. Just pass the buck. What a shame for you as a company to blame others. You made it. Take ownership make it great again. So sad to blame other's for your mess.
Sam is amazing person and waitress .Amazing dinner and service
Reese was a great server quick on drinks and orders! Very nice young lady, I would definitely come back just to be served by her again
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Apps and Beverages, Spinach & Artichoke Dip
Reese is awesome!!
Atmosphere: 5
Food: 5
Service: 5
Great food. Worth going for sure.
Dietary restrictions: Gluten free pizza is very good
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Viva Italia Pizza
Restaurantji Recommends
Easily the least appealing Boston Pizza I have been to.
The service was terrible - from long waits to incorrect orders and a server trying to prove why the mistake was my fault by pointing out something on the menu - when she realized I was right she doubled down and said “oh well, no one ever orders that”… k. Lol it was a kids spaghetti, that feels highly unlikely! But what do I know.
The food arrived lukewarm at best and absolutely cold for my husband - after a very long wait in a not very full restaurant.
Anyway, no one expects the moon when eating at Boston Pizza but this was particularly rough!
Kid-friendliness: Great kids activity book - lots of menu options for kids and decent pricing. Includes dessert.
Atmosphere: 3
Food: 2
Service: 1
Recommended dishes: Tropical Chicken, Tacos
Missing food, long wait times, and unfriendly service.
We ordered through skip the dishes for a pickup. Wait time on app was 19 minutes. This was actually 45+ minutes.
While waiting in the restaurant, I observed many customers arrive and noticed unfriendly and impatient customer service (one server specifically) as they were told it was a 45 to 50 minute wait, despite several empty tables. I get it, the kitchen was backed up, but the message wasn't delivered in a very considerate manner to confused customers.
When I finally got home with the food I was annoyed to see that we were given salad dressing instead of gravy for the fries, a very small serving of fries and my Buffalo chicken Mac and cheese was missing the Buffalo chicken.
When I called them, I was told the manager said there was absolutely nothing they could do, and I had to go through the app.
Atmosphere: 1
Food: 1
Service: 1
Angela was amazing to our big group
Atmosphere: 5
Food: 4
Service: 5
Angela was a great server
Atmosphere: 5
Food: 5
Service: 5
I had Angela as my server and she was beyond amazing she made it so fun and so enjoyable excellent service.
Atmosphere: 5
Food: 5
Service: 5
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