East Side Mario's

75 Strathy Rd, Cobourg
(905) 377-8556

Recent Reviews

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Sherri Woodward

Went in for my husband birthday dinner. Got soup and salad and after a few bites received our meal. I advised them I would like to finish my salad. When we got our meal it was cold! They were sorry and were going to reheat it. We decided to leave as this seems to be a trend with this location. Spoke with the manager Hailey who was condescending and told us this is their policy and lots of people like taking a few bites of salad and then eating their main course. Hailey (mgr) then said if we wanted to eat our salad we need to advise the staff to hold our dinner. When I said isn’t that common practice and shouldn’t their staff be trained to properly assess the customers situation. Hailey again advised me this is company policy and how they train their staff. So another words they are not serving all you can eat soup and salad as they rush you so all you have is one serving. We were then charged for our drinks that we didn’t finish and the salad and soup! Won’t be going back!

Atmosphere: 1

Food: 1

Service: 1

Keea

Angela was an amazing server.

Atmosphere: 5

Food: 5

Service: 5

Amanda Carr

The service was great they got us in and out in a timely manner. It was over all an enjoyable experience. Everyone was very nice. Loved the food and appreciated the fact that they had a seniors menu!

Atmosphere: 5

Food: 5

Service: 5

Alex Walker

Lovely

Atmosphere: 5

Food: 5

Service: 5

Jennifer Shipton

Marianna is such a sweet girl. Lovely to talk to, always positive and always smiling. Best customer service!

Atmosphere: 5

Food: 5

Service: 5

Julie Behan

We haven’t been in in a while, Autumn was our server, she was lovely, soft spoken and attentive. The food was quick even though it was quite busy and was great, took home leftovers. The Thursday special for two is well worth going out!

Atmosphere: 4

Food: 4

Service: 5

Jennifer Medeiros

Great service! Was very attentive ! Marianna was terrific

Atmosphere: 5

Food: 5

Service: 5

Savannah Holmes

Marianna was an awesome server!! she was very patient with the kids and very friendly as well!

Atmosphere: 5

Food: 5

Service: 5

Doreen Potvin

Rylind was very friendly and efficient great service!

Atmosphere: 5

Food: 5

Service: 5

Richard Potvin

Very good service 👍🙂

Atmosphere: 5

Food: 5

Service: 5

Mallory

Melissa was a great server and she was talking with us about stuff we mentioned, was kind and overall we wish we could get her every time.

Atmosphere: 5

Food: 5

Service: 5

Trent Cook

Erin was awesome!

Atmosphere: 5

Food: 5

Service: 5

Dua Abu Ali

patient servers place was packed but service was fast and food was good

Josh Davis

Shout out to our server Marianna she was very pleasant and polite.

Atmosphere: 4

Food: 5

Service: 5

Erin Donnelly

Loved our server, Marianna!
Would recommend the food, but the spinach dip needs a thinner bread option or tortilla chips.
Positive experience overall!

Atmosphere: 4

Food: 4

Service: 5

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