McDonald's

805 William St, Cobourg
(905) 372-6335

Recent Reviews

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K T

Cashier was very pleasant.

Allan thomson

Ordered a quarter pounder with no catchup got home found no pickle and catchup! Teller may need English lessons

Tyler Croke

Honestly, it's very hard to order here as there's a language barrier. Now, I am not a racist at all. So hopefully someone reading my review doesn't think so.
But there's times where I have to repeat myself at least six times in the drive thru.. a drive thru is supposed to be accommodating and quick. So if you have somebody, that's not the best with English. It's probably reccomended that you don't have them on drive through

Yes I know I could simply go in side but to load the kid in and out it's easier to shoot through and be on with our day

Noelle Ricard

If i could leave a 0 star i would do that

rick thomas

Great food , lately tho half the staff thru the drive thru are so ignorant , rude and hard to understand, that I will be going to the Wendy's next door instead , at least they actually have free smiles

Atmosphere: 1

Food: 4

Service: 1

Deanna Syme

Ordered 2 drinks. Paid $8.00 for a peppermint hot chocolate and Mocha. Ridiculous for 2 drinks.
Then we had to wait and pull ahead while 7 vehicles passed us. When we finally got our drinks, they were not made very good. My peppermint Mocha had hardly any peppermint and no whip cream.
Between the wait and the crappy drink and expensive, I will not ever be visiting this store again.

Atmosphere: 1

Food: 1

Service: 1

Canadian Logic

What the heck happened to this location, it used to be a good one. Now it's wrong orders cold food and rude workers. I hope the savings on wages is worth the droves of customers bailing.

Atmosphere: 1

Food: 1

Service: 1

Nicole Gardinier

Always fast friendly service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quality Hamburger, Double Chocolate Donut, Hot Fudge Sundae, Quarter Pounder blt

Lottie Gillespie

I went through drive through and everything went well, I ordered a large fries to get the monopoly pieces and once I got home they had been taken off! I only got the large for the monopoly pieces! To say I'm not happy is an understatement! I'm pissed off

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Hot Fudge Sundae

Gary McCormack

Fast efficient

Atmosphere: 4

Food: 4

Service: 5

Jenny May

Always great customer service in the mornings for my coffee with Mary Anne, Diane, Brenda and staff :)

Atmosphere: 5

Food: 5

Service: 5

Carlie Hellam

I’m usually not the one to complain but this was very unprofessional and disgusting.
My friend and I were sitting in the McDonalds drive through for 10 minutes or so, there were two males standing in one of the lanes waiting to have their order taken. A worker tries to take our order but since the two males were on foot and there before us we told her to let them go first. The worker took their order, the males got a 2-3 burgers, drinks… whatever.
The worker asks us what we would like and as my friend was saying her order the worker cut her off and said the only thing they are offering is ice cream because they are closing in 30 minutes.
My friend got upset since the two males order burgers 2 seconds ago and now she can’t get hers? My friend expressed her feelings, then the worker took her order again.
Her order: medium Sprite McDouble only ketchup.
We were sitting in the drive through for about 5 minutes, the two males come to us explaining how the workers are turning everyone away because their grill was broken.
Seems odd how at first you didn’t wanna take my friends order, you ended up taking her order, then your grill broke?
We ended up going to the window and they gave us her burger, as the worker handed over the burger my friend asked “ketchup only right?” The worker said “yes”
Weird how she got her food and the boys didn’t? When they ordered first🤔

We go and sit in the parking lot she takes a couple fries, they were hard as a rock, and cold. They were not fresh what so ever, she ends up getting her burger and as she took a bite of her burger her tongue starts to go numb, the burger had mustard, ketchup and a pickle on it.
Keep in mind she’s allergic to mustard
we go back to the window and ask for a refund, the worker went to talk to her manager and they said “no we can give you a coupon”
My friend expressed how she doesn’t want a coupon, she doesn’t want to come back, she’s upset and would like her money back.
She reminded the manger she made sure it was ketchup only when she handed her the food…. We sat there for 5 minutes arguing with the manger for a refund. My friend finally got her money back.

Saying your grill is broken to some customers to do less work 30 minutes before closing but continue to take other orders? Absolutely disgusting.

Food: 1

Service: 1

Jake Peplinski

Parking: Good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Quality Hamburger

Alexis Matthews

Last night I ordered happy meals we didn’t get a full happy meal 2 fries and when we got them they were way over cooked and some weren’t cooked at all no in between, today we came again and we ordered more happy meals we didn’t get any of our fries and we didn’t get our toys or the actual buckets themselves safe to say the happy meals did not make us happy

J J

Showed up in the drive thru, waited forever, even spoke to see if anyone could hear me and no one said anything to me. Went online, they were open... But no one would take my order...So I backed out and drove next door to Wendy's and was served right away.
Was able to see the drive thru window to the McDonald's... Seems the girl working the window was too caught up with the dude at the window to pay attention to other customers.

Service: 1

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