Very bad service from one lady there. I went into Mr. sub and ordered two subs one for me and one for my friend. I asked for sub sauce on both subs then I turned around while she was putting it on and when I turned back around she was putting mayo on the subs. Then when I went back and asked politely for it to be remade, she said that she wouldn’t remake it. Then proceeded to tell me that I DID ask for mayo when i’m certain that I didn’t because I cannot eat mayo, I was also reading off an order from my friend who didn’t ask for mayo. After going in to the sub place three separate times and asking for around 10 minutes she finally agreed to remake it. However she was using some very unprofessional language and was raising her voice at my friend and I. She said that I shouldn’t bother coming back if I’m going to have issues and ask for my food to be remade, she said that she was going to get in trouble at work now because we asked for our subs to be fixed, and was implying that we weren’t telling the truth and calling her a liar. She also claimed that the cost of the food being remade would come out of her personal paycheque (I later looked up the laws in ontario around that and it is illegal for an employer to take money out of an employees paycheque over a food remake) The other worker who was in Mr. sub at the time this took place was telling her to remake it for us and she was ignoring him. I am very unsatisfied with this level of unprofessionalism and hope that no one else has to have an experience like this.
Atmosphere: 4
Food: 3
Hitesh Prajapati
The food here is absolutely delicious! Every sub we tried was bursting with flavor and cooked to perfection. Highly recommend the vaggei sub.
Atmosphere: 5
Food: 5
Service: 5
Akshay Patel
New menagement are doing great work.
Atmosphere: 5
Food: 5
Service: 5
Tony Gall
Not the fresher ingredients and service was slow.
Atmosphere: 2
Food: 2
Service: 2
Kenneth V
GREAT SANDWICH
VERY FRESH
Atmosphere: 5
Food: 5
Service: 5
Denise
I’m leaving this review as the last review because this is the last time I will be eating here after knowing it has changed hands and the staff is going to be fired to let the new owners family have their jobs I guarantee it will only be downhill from here. This is a traditional stop while I’m in the area and the staff make this place clean and what it is this is what our Canada is turning to firing our good hard-working people and replacing them unfairly very sad sad to see them go in such an unfair way.
Atmosphere: 5
Food: 5
Service: 5
Elaina Eibich
My sub was delicious. Assorted on cheddar mozzarella. The jalapeños I got on it were amazing! They actually had kick to them. Was nice to see them sweeping the floors while we were there. Shop was clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
Nayana Ravi
Very Disappointed with Mr. Sub I found a hair inside my sandwich, which was completely unacceptable and ruined my meal. It’s really disappointing to experience such poor hygiene. Definitely not coming back.
Wayne Holly
I love Mr Sub, but I can not recommend this location. Told some items on menu not available. Service person on counter was not friendly, rude to some other customers . Got the feeling that you were taking them away from something more important. Place was not the cleanest.
Rohan D'souza
I normally don’t leave reviews, but this experience was disappointing enough that I felt it needed to be shared.
When I walked into the store, I was the only customer. An employee came out from the back and didn’t acknowledge me at all. Food was cold, Server was rude. When asked to add the chicken as she forgot it on the side, she replied I know !when she had almost wrapped the chicken. Unfortunately, this kind of behavior at this location has been in the past as well based on previous reviews. It seems like customer service just isn’t a priority here. Definitely not a pleasant visit.
Ordered multigrain bread and they packed white regular bread.
Alicia Lean
The store was filthy today: the glass covering the toppings/the topping containers/food prep surfaces look as though they haven’t been thoroughly cleaned in weeks, and the toppings were mixed in with one another. Staff were out back vaping in the hair/beard net worn during sandwhich making and the use of gloves while handling food and then touching other surfaces (till, counters, face mask, etc) is unsanitary. Avoid this location and go up town to Burnham St.
D. BSE.M
Great!!
Atmosphere: 5
Food: 5
Service: 5
Rambone72
Friendly people with subs made right.
Atmosphere: 5
Food: 5
Service: 5
Donna Graham
Server was rather rude and didn't seem very friendly
Very bad service from one lady there. I went into Mr. sub and ordered two subs one for me and one for my friend. I asked for sub sauce on both subs then I turned around while she was putting it on and when I turned back around she was putting mayo on the subs. Then when I went back and asked politely for it to be remade, she said that she wouldn’t remake it. Then proceeded to tell me that I DID ask for mayo when i’m certain that I didn’t because I cannot eat mayo, I was also reading off an order from my friend who didn’t ask for mayo. After going in to the sub place three separate times and asking for around 10 minutes she finally agreed to remake it. However she was using some very unprofessional language and was raising her voice at my friend and I. She said that I shouldn’t bother coming back if I’m going to have issues and ask for my food to be remade, she said that she was going to get in trouble at work now because we asked for our subs to be fixed, and was implying that we weren’t telling the truth and calling her a liar. She also claimed that the cost of the food being remade would come out of her personal paycheque (I later looked up the laws in ontario around that and it is illegal for an employer to take money out of an employees paycheque over a food remake) The other worker who was in Mr. sub at the time this took place was telling her to remake it for us and she was ignoring him. I am very unsatisfied with this level of unprofessionalism and hope that no one else has to have an experience like this.
Atmosphere: 4
Food: 3
The food here is absolutely delicious! Every sub we tried was bursting with flavor and cooked to perfection. Highly recommend the vaggei sub.
Atmosphere: 5
Food: 5
Service: 5
New menagement are doing great work.
Atmosphere: 5
Food: 5
Service: 5
Not the fresher ingredients and service was slow.
Atmosphere: 2
Food: 2
Service: 2
GREAT SANDWICH
VERY FRESH
Atmosphere: 5
Food: 5
Service: 5
I’m leaving this review as the last review because this is the last time I will be eating here after knowing it has changed hands and the staff is going to be fired to let the new owners family have their jobs I guarantee it will only be downhill from here. This is a traditional stop while I’m in the area and the staff make this place clean and what it is this is what our Canada is turning to firing our good hard-working people and replacing them unfairly very sad sad to see them go in such an unfair way.
Atmosphere: 5
Food: 5
Service: 5
My sub was delicious. Assorted on cheddar mozzarella. The jalapeños I got on it were amazing! They actually had kick to them.
Was nice to see them sweeping the floors while we were there. Shop was clean and tidy.
Atmosphere: 5
Food: 5
Service: 5
Very Disappointed with Mr. Sub
I found a hair inside my sandwich, which was completely unacceptable and ruined my meal. It’s really disappointing to experience such poor hygiene. Definitely not coming back.
I love Mr Sub, but I can not recommend this location. Told some items on menu not available. Service person on counter was not friendly, rude to some other customers . Got the feeling that you were taking them away from something more important. Place was not the cleanest.
I normally don’t leave reviews, but this experience was disappointing enough that I felt it needed to be shared.
When I walked into the store, I was the only customer. An employee came out from the back and didn’t acknowledge me at all. Food was cold, Server was rude. When asked to add the chicken as she forgot it on the side, she replied I know !when she had almost wrapped the chicken.
Unfortunately, this kind of behavior at this location has been in the past as well based on previous reviews. It seems like customer service just isn’t a priority here. Definitely not a pleasant visit.
Restaurantji Recommends
Ordered multigrain bread and they packed white regular bread.
The store was filthy today: the glass covering the toppings/the topping containers/food prep surfaces look as though they haven’t been thoroughly cleaned in weeks, and the toppings were mixed in with one another. Staff were out back vaping in the hair/beard net worn during sandwhich making and the use of gloves while handling food and then touching other surfaces (till, counters, face mask, etc) is unsanitary. Avoid this location and go up town to Burnham St.
Great!!
Atmosphere: 5
Food: 5
Service: 5
Friendly people with subs made right.
Atmosphere: 5
Food: 5
Service: 5
Server was rather rude and didn't seem very friendly
Atmosphere: 3
Food: 4
Service: 1
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