I ordered a medium, not a small! Third time this month from this Timmie’s. I don’t mind a gap if I bought a latte with foam and it’s been a while, but that wasn’t this. Drink pictured is how I received it, untouched. Not great.
Anthony Rodrigues
Best place to start every morning, 2 cups of large dark roast TT, smooth rich creamy taste ... that perfection that you know to expect from Tim Hortons coffee. This time I got a Canadian maple bacon breakfast sandwich on an English muffin, it was so delicious, I wish I had several more. May your experiences be as great as mine 🤞😉👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Breakfast Sandwich
Naman Dudeja
Staff needs to be trained again
Atmosphere: 1
Food: 1
Service: 1
nathanael liberato
Just made a quick pitstop to this Cobourg Tim Horton’s and while the food and drinks I ordered were amazing (flatbreads, coffee & iced capps), the customer service we received was lacklustre and a little disrespectful. My senior parents were happy to finally get out of the car to stretch their legs and grab a coffee but our first impression of the team were was immediately tarnished by the young guy at cash. My mom was simply checking out one of their display items (hat) and this guy with a raised voiced says “you don’t want to do that!” with no explanation. We all found this off putting. Terrible way to talk to people (tone & demeanour) My first job was at a Tim Hortons and I must say that his response would’ve been a lot more appropriate and respectful had he said something along the lines of “Excuse me ma’am, please do not touch that” with an explanation as to why, and/or the particular item should have a do not touch sign. I
Atmosphere: 3
Food: 4
Service: 1
James Evans
The element of fast food was not evident. They were much more focused on the drive through. Staff was quite disorganized. To get a muffin and toasted bagel with butter should not take 10-15 min. Not a good experience at the Cobourg Timmies.
Atmosphere: 2
Food: 3
Service: 1
crb Stewart
I always get excellent service at this location. FYI: strictly purchase coffee - hot and iced.
Kid-friendliness: You can bring and seat children.
Wheelchair accessibility: They have handicap parking and ramps leading into the store. Yet, doors are somewhat narrow.
Inderpal Singh
Convenient place right beside the Tesla supercharger.
Atmosphere: 5
Food: 5
Service: 5
Robert Mowles
Burnt my wrap. I didn't think it was possible to wreck an iced coffee but it had a nasty after taste and wasn't made correctly
Atmosphere: 2
Food: 1
Service: 3
Harriet Gray
Disappointed in the BLT sandwich. Lettuce not fresh.not enough bacon.Also AC set too low.very cold.
Wheelchair accessibility: No automatic door or button to push to get in doorway.door somewhat heavy, as sister & i r Seniors & not as strong anymore.
Screwed up my order gave me coffee when I asked for tea
Kristin Culetta
I just went through the drive thru on my way home a short while ago. The young man working the drive thru was absolutely hilarious. I had a full car of family members, and everyone agreed how refreshing it was to be served by someone who is willing to joke around and try to make other people's day better.
Atmosphere: 5
Food: 5
Service: 5
Turntridge Plays
Orders are consistently wrong, iced coffee instead of cold brews, muffins instead of breakfast sandwiches I'll never go back to this location
Atmosphere: 4
Food: 3
Service: 2
Drew T
Attended yesterday for 2 bagels toasted with butter and cheddar cheese. Got to work and neither bagel had cheese on it! I called to complain, they were apologetic and offered remake the bagels on our next visit. Attended today to have the bagels remade. 2 bagels toasted with extra butter and cheddar cheese. Opened both bagels…one has no butter and no cheese, the other is lightly buttered with cheese. What is going on at this Tim Hortons? If people can’t do the job properly, they need to be fired! It’s pathetic customer service especially when you’re charging $8 for 2 bagels!!! Instead of ensuring your drive-thru times are good, maybe you should worry about your orders being correct!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Sherri Philipson
Sandwich was great and so was my coffee but my French vanilla was no where near full and was watery
I ordered a medium, not a small! Third time this month from this Timmie’s. I don’t mind a gap if I bought a latte with foam and it’s been a while, but that wasn’t this. Drink pictured is how I received it, untouched. Not great.
Best place to start every morning, 2 cups of large dark roast TT, smooth rich creamy taste ... that perfection that you know to expect from Tim Hortons coffee. This time I got a Canadian maple bacon breakfast sandwich on an English muffin, it was so delicious, I wish I had several more. May your experiences be as great as mine 🤞😉👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Breakfast Sandwich
Staff needs to be trained again
Atmosphere: 1
Food: 1
Service: 1
Just made a quick pitstop to this Cobourg Tim Horton’s and while the food and drinks I ordered were amazing (flatbreads, coffee & iced capps), the customer service we received was lacklustre and a little disrespectful. My senior parents were happy to finally get out of the car to stretch their legs and grab a coffee but our first impression of the team were was immediately tarnished by the young guy at cash. My mom was simply checking out one of their display items (hat) and this guy with a raised voiced says “you don’t want to do that!” with no explanation. We all found this off putting. Terrible way to talk to people (tone & demeanour) My first job was at a Tim Hortons and I must say that his response would’ve been a lot more appropriate and respectful had he said something along the lines of “Excuse me ma’am, please do not touch that” with an explanation as to why, and/or the particular item should have a do not touch sign. I
Atmosphere: 3
Food: 4
Service: 1
The element of fast food was not evident. They were much more focused on the drive through. Staff was quite disorganized. To get a muffin and toasted bagel with butter should not take 10-15 min. Not a good experience at the Cobourg Timmies.
Atmosphere: 2
Food: 3
Service: 1
I always get excellent service at this location. FYI: strictly purchase coffee - hot and iced.
Kid-friendliness: You can bring and seat children.
Wheelchair accessibility: They have handicap parking and ramps leading into the store. Yet, doors are somewhat narrow.
Convenient place right beside the Tesla supercharger.
Atmosphere: 5
Food: 5
Service: 5
Burnt my wrap. I didn't think it was possible to wreck an iced coffee but it had a nasty after taste and wasn't made correctly
Atmosphere: 2
Food: 1
Service: 3
Disappointed in the BLT sandwich.
Lettuce not fresh.not enough bacon.Also AC set too low.very cold.
Wheelchair accessibility: No automatic door or button to push to get in doorway.door somewhat heavy, as sister & i r
Seniors & not as strong anymore.
Atmosphere: 3
Food: 1
Service: 5
This location has a fantastic group of employees!
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Screwed up my order gave me coffee when I asked for tea
I just went through the drive thru on my way home a short while ago. The young man working the drive thru was absolutely hilarious. I had a full car of family members, and everyone agreed how refreshing it was to be served by someone who is willing to joke around and try to make other people's day better.
Atmosphere: 5
Food: 5
Service: 5
Orders are consistently wrong, iced coffee instead of cold brews, muffins instead of breakfast sandwiches I'll never go back to this location
Atmosphere: 4
Food: 3
Service: 2
Attended yesterday for 2 bagels toasted with butter and cheddar cheese. Got to work and neither bagel had cheese on it! I called to complain, they were apologetic and offered remake the bagels on our next visit. Attended today to have the bagels remade. 2 bagels toasted with extra butter and cheddar cheese. Opened both bagels…one has no butter and no cheese, the other is lightly buttered with cheese. What is going on at this Tim Hortons? If people can’t do the job properly, they need to be fired! It’s pathetic customer service especially when you’re charging $8 for 2 bagels!!!
Instead of ensuring your drive-thru times are good, maybe you should worry about your orders being correct!!!!!!!
Atmosphere: 1
Food: 1
Service: 1
Sandwich was great and so was my coffee but my French vanilla was no where near full and was watery
Atmosphere: 4
Food: 3
Service: 4
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