The employees here are worst . They keep their faces like dick heads no smile at all little rude . Never comming here again.
Mateo Aguirre
It took over 30 minutes to get a bagel right. Everyone had to wait over 15 minutes to get their order, and they were asked for their order again. It was a confusing mess.
Atmosphere: 1
Food: 2
Service: 1
Jayden Cuddy
Horrible customer service they walk way as your are speaking to them they hand out cold fries says that’s how they are made even tho they aren’t even warm that’s how they are supposed to be. Like they need to get better at their jobs it’s not even that hard.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Brown
Riley Gray
Amazing, has never gotten my orders wrong and Always served asap
Atmosphere: 5
Food: 5
Service: 5
Matt Cooper
Veggies - Try the Habenera vegetable wrap, delicious with an ice cap.
Food: 5
Service: 5
Leeann Batchellor
This was terrible. The new set up has no direction and they yell numbers with no idea what your number is if you order from the front. No idea where to stand, no one directs you.....it's so many employees doing nothing. Running one item as a time. All food in take out bags, unorganized and packaged wrong. Took 25 minutes to get 2 soup and 2 sandwiches. Food was sloppy in the wrapper for it taking so long. The paper spoon for the soup was disgusting. There was very few people in the restaurant and the garbages were overflowing. Outside was nice and clean.......this was so bad today....please don't tell me to call guest services like the flow of other negative reviews. Just fix it. New opening fail
Atmosphere: 1
Food: 1
Service: 1
Bad Guy
Looks like they hire students on work permit and exploit them most …. They don’t support hiring local , they got three branches… the labour law team should investigate each and everyone there , they don’t bring most of the them to their system , within 3 months they will fire…. Such an bad place to work
Atmosphere: 1
Food: 1
Service: 1
Emili Denny
Usually love coming here! Some of the staff are just amazing and kind. I also don’t like to bring things back so I deal with it. And have from here more then once. The one time I come in because I’m tired of paying for what I did not ask for! Everyone was mad I wanted my order fixed. I made it all the way home to turn back around. Sorry I wanted what I asked and paid for. Ps it was still wrong.
Atmosphere: 1
Food: 1
Service: 1
CS Aroidz
I have never seen such a pathetic attempt at making a sandwich as the one I recieved from this location. Employee on table is beyond lazy, and shows an absolute disregard for their customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
sanjog sharma
Great customer service I would say. Shout out to the girl named Sama. These guys are really taking forward Tim hortons legacy.
They consistently screw up orders through the drive thru. Last week, they missed giving me a donut in an order for 2 people - we didn't realize until we drove away and were 15m away. And also last week, they made my London Fog (a TEA latte) with coffee, which again, didn't realize until I'd got to work 1/2hr away. It was one of the most disgusting things I've ever had. It's the closest Tim's to my house, but I've given up. I now drive across town to one of the others because I just can't afford to pay for their screw ups.
Atmosphere: 4
Food: 1
Service: 1
Alex Parcells
By far slowest Tim's you will ever go to, that is unless you're driving as they give zero F's about anyone inside and only have one person taking walk in orders when a line up piles in. 5 people always working drive through tho but some how you still get something wrong every time Ive stopped here. Happy there is one 1 min up the road as for this one I stopped going to and so have all of the staff I work with, and that's 22 more people who agree this Tim's needs alot of help and new management clearly. It shouldn't take 20mins to get to taking a order then another 15-20 to make me one coffee but still mess up and give me what ever the worker decided to make. I worked at McDonald's in like 2010 and not a chance any of what happens at this tims would be acceptable. Poor timly service and really poor management who can't see two more people need to be store front.
Atmosphere: 1
Food: 3
Service: 1
Scooby
Great staff Food is fresh Service from staff is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wildberry Hibiscus Lemonade Quencher, Farmer's Breakfast Bundle for 2, Slow-Cooked Chicken Wrap, French Vanilla Cappuccino 454g Can, Bagel Belt on a Cheddar Bagel, Bagel B E L T, Tea Biscuit, Double Chocolate Donuts, Dream Cookie with Nutella
Abdul Umar
Absolutely zero people skills for almost half the staff of this location no clue how they are even working , I came in for a interview and simply asked the staff where Brittany Bellamy was?..... who was supposed to do my interview as she was now more then 30/40mins late for a interview she had scheduled for me and sent me multiple confirmations that I would be arriving on time . ZERO COMMUNICATION not 1 person could tell me if she was around yet answer my question of if my interview was still taking place. zero respect/Value for peoples time. Do better especially if your trying to fill management rolls.Your entire store needs Staff training instead of running away from customers and avoiding them it was pretty funny to watch. Also your bathrooms are filthy WHILE ITS DEAD!!!!!! THIS COBOURG store deff needs A tune up
Atmosphere: 1
Food: 1
Service: 1
Richard Sunday JR
The Washroom was my issue Refused to clean the overflowing urinal..
The employees here are worst . They keep their faces like dick heads no smile at all little rude . Never comming here again.
It took over 30 minutes to get a bagel right. Everyone had to wait over 15 minutes to get their order, and they were asked for their order again. It was a confusing mess.
Atmosphere: 1
Food: 2
Service: 1
Horrible customer service they walk way as your are speaking to them they hand out cold fries says that’s how they are made even tho they aren’t even warm that’s how they are supposed to be. Like they need to get better at their jobs it’s not even that hard.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Hash Brown
Amazing, has never gotten my orders wrong and Always served asap
Atmosphere: 5
Food: 5
Service: 5
Veggies - Try the Habenera vegetable wrap, delicious with an ice cap.
Food: 5
Service: 5
This was terrible. The new set up has no direction and they yell numbers with no idea what your number is if you order from the front. No idea where to stand, no one directs you.....it's so many employees doing nothing. Running one item as a time. All food in take out bags, unorganized and packaged wrong. Took 25 minutes to get 2 soup and 2 sandwiches. Food was sloppy in the wrapper for it taking so long. The paper spoon for the soup was disgusting. There was very few people in the restaurant and the garbages were overflowing. Outside was nice and clean.......this was so bad today....please don't tell me to call guest services like the flow of other negative reviews. Just fix it. New opening fail
Atmosphere: 1
Food: 1
Service: 1
Looks like they hire students on work permit and exploit them most …. They don’t support hiring local , they got three branches… the labour law team should investigate each and everyone there , they don’t bring most of the them to their system , within 3 months they will fire…. Such an bad place to work
Atmosphere: 1
Food: 1
Service: 1
Usually love coming here! Some of the staff are just amazing and kind. I also don’t like to bring things back so I deal with it. And have from here more then once. The one time I come in because I’m tired of paying for what I did not ask for! Everyone was mad I wanted my order fixed. I made it all the way home to turn back around. Sorry I wanted what I asked and paid for. Ps it was still wrong.
Atmosphere: 1
Food: 1
Service: 1
I have never seen such a pathetic attempt at making a sandwich as the one I recieved from this location. Employee on table is beyond lazy, and shows an absolute disregard for their customer satisfaction.
Atmosphere: 1
Food: 1
Service: 1
Great customer service I would say. Shout out to the girl named Sama. These guys are really taking forward Tim hortons legacy.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They consistently screw up orders through the drive thru. Last week, they missed giving me a donut in an order for 2 people - we didn't realize until we drove away and were 15m away. And also last week, they made my London Fog (a TEA latte) with coffee, which again, didn't realize until I'd got to work 1/2hr away. It was one of the most disgusting things I've ever had. It's the closest Tim's to my house, but I've given up. I now drive across town to one of the others because I just can't afford to pay for their screw ups.
Atmosphere: 4
Food: 1
Service: 1
By far slowest Tim's you will ever go to, that is unless you're driving as they give zero F's about anyone inside and only have one person taking walk in orders when a line up piles in. 5 people always working drive through tho but some how you still get something wrong every time Ive stopped here. Happy there is one 1 min up the road as for this one I stopped going to and so have all of the staff I work with, and that's 22 more people who agree this Tim's needs alot of help and new management clearly. It shouldn't take 20mins to get to taking a order then another 15-20 to make me one coffee but still mess up and give me what ever the worker decided to make. I worked at McDonald's in like 2010 and not a chance any of what happens at this tims would be acceptable. Poor timly service and really poor management who can't see two more people need to be store front.
Atmosphere: 1
Food: 3
Service: 1
Great staff
Food is fresh
Service from staff is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wildberry Hibiscus Lemonade Quencher, Farmer's Breakfast Bundle for 2, Slow-Cooked Chicken Wrap, French Vanilla Cappuccino 454g Can, Bagel Belt on a Cheddar Bagel, Bagel B E L T, Tea Biscuit, Double Chocolate Donuts, Dream Cookie with Nutella
Absolutely zero people skills for almost half the staff of this location no clue how they are even working , I came in for a interview and simply asked the staff where Brittany Bellamy was?..... who was supposed to do my interview as she was now more then 30/40mins late for a interview she had scheduled for me and sent me multiple confirmations that I would be arriving on time . ZERO COMMUNICATION not 1 person could tell me if she was around yet answer my question of if my interview was still taking place. zero respect/Value for peoples time. Do better especially if your trying to fill management rolls.Your entire store needs Staff training instead of running away from customers and avoiding them it was pretty funny to watch. Also your bathrooms are filthy WHILE ITS DEAD!!!!!! THIS COBOURG store deff needs A tune up
Atmosphere: 1
Food: 1
Service: 1
The Washroom was my issue
Refused to clean the overflowing urinal..
Service: 2
Loading...