Just went there for the first time. NOT IMPRESSED! The rice was mediocre, nothing to write home about and the bread on the chicken balls was raw. Definitely not going back. That was the first and last time for me.
Cindy Gould
Very clean. Food is good and fresh. Owner and staff were really nice
George R
Always great food. Lineups a bit long on some days.
Franca Wellman
Food is always fresh. Very friendly staff.
Shanyn Koe
Love the food here. Staff are always friendly and quick, food is always tasty and great value. Great place to stop after a long day!
Michel Downey
Here's a formatted review based on your experience:
*1/5 Stars - Disappointing Experience at Wok & Roll*
I've had two disappointing experiences ordering from Wok & Roll. Both times, the chicken was overcooked and dry, making it inedible.
To make matters worse, my noodle dish was missing shrimp, which I specifically ordered. When I called to complain, I was told they'd give me extra shrimp on my next order - not exactly the resolution I was looking for.
Requesting a refund and offering to return the unfinished noodles (despite living 25 minutes away) seemed reasonable. However, after a lengthy hold, I was again denied a refund and offered only extra shrimp on my next order.
Poor food quality and subpar customer service have ensured I won't be returning to Wok & Roll.
Atmosphere: 1
Food: 1
Service: 1
Bree Axhorn
Wok & Roll is the best Chinese food place in Cobourg! Best service, clean and the best tasting food. Always freshly made.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken Fried Rice and Chicken Balls, Sweet and Sour Chicken and Chicken Balls, Chicken Balls and Egg Rolls
Kirsten Lange
Best Chinese in Cobourg.
Atmosphere: 5
Food: 5
Service: 5
Annie King
I was pleasantly surprised coming here. Some of the reviews had me worried but the food was excellent, fresh, tasty and affordable. I have found ppl in Cobourg put a big emphasis on customer service, and they aren't wrong, but service here was on par with any location in Toronto or internationally. We will absolutely be back! If anything, more products to chose from would be great but I respect keeping the operation small. Thanks for the great food!
T s
Exceptional service went out of their way to quickly cook a few specific items when they were literally just opening. Food was delicious. Highly recommend!
I ordered a soup & a Singapore noodle for dinner. The soup was a good size for the price, but it had no taste. The Singapore noodle was quite small for the price, and also had little to no taste.
Food: 2
Service: 4
S A.
Always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Tracy Rollins
Our favorite restaurant food is always good and friendly staff
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chop Suey, Chicken Balls and Egg Rolls
Chelsea W
I ordered a soup & a Singapore noodle for dinner. The soup was a good size for the price, but it had no taste. The Singapore noodle was quite small for the price, and also had little to no taste.
Just went there for the first time. NOT IMPRESSED! The rice was mediocre, nothing to write home about and the bread on the chicken balls was raw. Definitely not going back. That was the first and last time for me.
Very clean. Food is good and fresh. Owner and staff were really nice
Always great food. Lineups a bit long on some days.
Food is always fresh. Very friendly staff.
Love the food here. Staff are always friendly and quick, food is always tasty and great value. Great place to stop after a long day!
Here's a formatted review based on your experience:
*1/5 Stars - Disappointing Experience at Wok & Roll*
I've had two disappointing experiences ordering from Wok & Roll. Both times, the chicken was overcooked and dry, making it inedible.
To make matters worse, my noodle dish was missing shrimp, which I specifically ordered. When I called to complain, I was told they'd give me extra shrimp on my next order - not exactly the resolution I was looking for.
Requesting a refund and offering to return the unfinished noodles (despite living 25 minutes away) seemed reasonable. However, after a lengthy hold, I was again denied a refund and offered only extra shrimp on my next order.
Poor food quality and subpar customer service have ensured I won't be returning to Wok & Roll.
Atmosphere: 1
Food: 1
Service: 1
Wok & Roll is the best Chinese food place in Cobourg! Best service, clean and the best tasting food. Always freshly made.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet and Sour Chicken Fried Rice and Chicken Balls, Sweet and Sour Chicken and Chicken Balls, Chicken Balls and Egg Rolls
Best Chinese in Cobourg.
Atmosphere: 5
Food: 5
Service: 5
I was pleasantly surprised coming here. Some of the reviews had me worried but the food was excellent, fresh, tasty and affordable. I have found ppl in Cobourg put a big emphasis on customer service, and they aren't wrong, but service here was on par with any location in Toronto or internationally. We will absolutely be back! If anything, more products to chose from would be great but I respect keeping the operation small. Thanks for the great food!
Exceptional service went out of their way to quickly cook a few specific items when they were literally just opening. Food was delicious. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Balls and Egg Rolls
Restaurantji Recommends
Always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
I ordered a soup & a Singapore noodle for dinner. The soup was a good size for the price, but it had no taste. The Singapore noodle was quite small for the price, and also had little to no taste.
Food: 2
Service: 4
Always fresh and delicious!
Atmosphere: 5
Food: 5
Service: 5
Our favorite restaurant food is always good and friendly staff
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chop Suey, Chicken Balls and Egg Rolls
I ordered a soup & a Singapore noodle for dinner. The soup was a good size for the price, but it had no taste. The Singapore noodle was quite small for the price, and also had little to no taste.
Food: 2
Service: 4
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