Cinnabon

1 Bass Pro Mills Dr, Concord
(905) 532-0309

Recent Reviews

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Ema Yes

Delicious and great service provided

Atmosphere: 5

Food: 5

Service: 5

Sofiia Honcharova

It’s sooooo good
The mini ones are only 350 calories. I know the “only” part doesn’t sound right, but for a dessert like this it’s pretty good.
Cream is delicious, the bun is soft and the fall vibes are there too.
Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Daisy

Don’t buy the six pack! They are hard and stale. Not worth the money. Who knows how long it’s been sitting there. They should put the date that it was made.

Sally

Delicious and fresh

Atmosphere: 5

Food: 5

Service: 5

Cherri Kim

I do love me some cinnabon. The mini 15 pack are always the best, eaten freshly microwaved so its warm and goey.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Minibon Roll

Chris Walters

Amazing service and staff!! Such kindness ❤️

Atmosphere: 5

Food: 5

Service: 5

Marize Dias

Nothing beats the warm, sweet comfort of a cinnamon roll – soft, fluffy, and absolutely irresistible!

Atmosphere: 5

Food: 5

Service: 5

Michael Q

These guys are complete liars. I purchased a six pack of Cinnabons from here around 12 noon and asked if they were fresh. Two employees assured me they were fresh and baked today. Hockey pucks are softer than these bricks. I am embarrassed to have brought these to a family function. Will definitely not be buying from here ever again. Also, they charge $.20 for a paper bag… Skip this spot and skip the diabetes.

Update to the owner: you’ve had the last 4-5 reviews citing the same issue. Day old, not fresh, product. Do better.

Atmosphere: 1

Food: 1

Service: 1

Stan

Only good when fresh

caffe sisters

This Cinnabon has the most stingy staff I’ve ever been served by. I asked for more icing and as opposed to adding more they took a butter knife and spread on what was on there after requesting for more. This is despite paying for extra icing. I’m confused if they’re running out bc I insisted twice and both times both staff (female and Dylan Tran) were stubborn and just spread the contents of what was there.

I was so turned off by the lack of customer service for a simple request that I returned everything which they happily did. Im an 8 month pregnant mama who just wanted more icing. Hope it was worth losing business and saving their icing😂.

Will be telling all my colleagues at Vaughan mills abt the experience.

Atmosphere: 1

Food: 1

Service: 1

Filix Pinto

disappointment with both the product quality and the customer service I received during my recent visit.

I purchased the box of 6 cinnamon rolls expecting fresh product — as advertised — but what I got were clearly old pastries from the previous day. The texture was dry, and they lacked the softness and flavor you expect from something freshly baked.

Spending almost $30 for a box of cinnamon rolls that are not even fresh is honestly not worth it. If you’re promoting them as “fresh daily,” then customers should receive exactly that.

To make matters worse, the staff’s attitude when I asked about it was dismissive, which made the experience even more frustrating.

precious

Michael was very helpful today and helped my visit amazing

Victoria G

I do not like to leave negative reviews, however, after speaking to the cashier regarding this matter but he did not care.

Please do not handle food after handling cash. That's it. Put on a glove or rinse your hands.

Jessica Ma

Good service love it like the boys here

Sharon Gosal

I don’t usually go out of my way to write reviews, but I felt compelled to say something about my recent experience. I purchased a box of 15 Cinnabons for a gathering, expecting the high quality the brand is known for. Unfortunately, I was deeply disappointed.

The buns were dry, stale, and hard — a far cry from the soft, gooey treat you’d expect. They quickly became the topic of conversation at the event, and not in a good way. I was embarrassed to have brought them. Even the centers, which are usually the best part, were dry and lacked any moisture or freshness. The quality is definitely dwindling.

When you spend over $30, you expect at least an edible dessert. Sadly, the entire box ended up in the trash. For the price, the quality and value were severely lacking.

Service was good, cashier was friendly.

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