CoCo Fresh Tea & Juice

Wednesdays is BOGO 50% off, but has to be the same drink. Don't know how long the promotion will last

workers pmo

The staffs(on break) were having fun, chatting to each other so loud. Two or three times louder than all the customers. Even when they went into the back house, they're still so loud, so noisy,
The drinks don't taste good, that's another thing.

Staffs are rudeeeee

Usually mango green tea is clear... not sure why she added milk to my drink. Other locations don't do that.

As a regular customer at this location, I usually purchase more than two drinks per visit. Just like yesterday—I placed the same order. However, the cashier didn’t ask if I needed an extra small bag (which costs $0.15) before finalizing the payment.

Realistically, if someone orders more than two drinks, do you expect them to carry everything by hand? Of course I needed the bag. The cashier only asked about it after I had already paid. I didn’t mind paying the $0.15, so I gave her $0.20—but then she didn’t return my $0.05 change.

If they’re going to charge for the bag, then they should also be responsible about giving back change. I was told to move to the pickup area without the change, so I had to speak up and point out that I gave extra for the bag. Only then she returned me the change of $0.05.

Very dishonest behavior. Be careful when visiting this store—double-check your total and your change.

Bubble tea is nice, but long waiting time.

Too sweet for the mango slush(regular sugar), it's my fault, I forgot to order no sugar for it. Finally, the half cup put to the trash. The berry latte is good and can not choose low sugar.

edit: reached out to customer service and can confirm that the Cocos brand does not care about customer service! Avoid at all costs.

I had a poor customer service experience at this location. I had just purchased 2 drinks and 15 seconds after I left the store I accidentally dropped one of them. I immediately went back to ask for a replacement and they had refused me saying that the policy was that because it was physically outside the store they were unable to replace it. I was 10 steps from the door and ordered 15 seconds ago. I came back to the store in under 20 seconds. I also work in customer service in a food establishment and this is an extremely poor customer service to refuse to replace something that was dropped 15 seconds after purchasing. Sure it is my fault for dropping the drink, but it is unfortunate that the Cocos brand does not value customer service and refuses to replace a drink that costs under $5 even if you had just got it 15 seconds ago.

Last day to enjoy $9 for 2 promotion. Ordered 3 guys. Coco is always my favorite bubble tea place as it is not too sweet with a regular sugar level.

Very friendly

I ordered hot Taro milk tea.
The tea is warm but the taro is freezing cold. The taro tastes not fresh at all. It must be putting in the fridge for very long time.

I had diarrhea for the next two days after I drink it.

Very very gross!

Terrible and rude customer service, screwed up an order and made us pay extra for their mistake, and even after that they gave us either the wrong topings, or they made that topping so poorly that you couldnt tell what it was. Their drinks taste much worse than your average coco. Too incompetent to even take care of their pathetic decorative tree that is drying up in its pitiful little corner. Would rate 0 stars if i could

Bubble tea taste delicious would recommend to come back again good we got a deal 30% off. Very nice. Thank you.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Guys

This location is quite small and gets busy pretty quickly, but speedy service. My boyfriend and I tried their new mango pomelo sago smoothie, and it tastes delicious!

Atmosphere: 3

Food: 5

Service: 3