Ordered a footlong through the official subway app for a total bill of 18$. Got a 6inch delivered instead. Called the restaurant and they said it says 6inch in the system so we cannot do anything. I told them if i remake the exact order then the bill becomes a total of 15$ so it makes no sense id order a 6inch for 18$ right.They told me they cannot do anything.I asked for a manager or a supervisor which is supposed to be present at the shift at all times. A shift leader of some sort.The crewmate told me there is no one.Pathetic.
Atmosphere: 1
Food: 5
Service: 1
Eddie Luangkham
The girl forgot to toast my chicken
Atmosphere: 5
Food: 2
Service: 2
Abel Joseph
The best Subway in this area. Good portion sizes, acceptable
Atmosphere: 5
Food: 5
Service: 4
Vida Adams
Clean location. Professional and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Stan Sukachov
always 1 worker, unfriendly experience and it looks like they hate their
Atmosphere: 1
Food: 3
Service: 1
Lilit Hakobyan
Great service! They delivered fresh sandwiches first thing on Saturday morning! Friendly staff and amazing management.
Darshan Bhardwaj
Worst subway in the whole Toronto city.They always closes soon.One person doing all the work.
Vish Hewa
Visited this location today (Saturday - 7.45pm) and the outlet was staffed with only one crew member. The guys worked so hard to get through all customers with a smile. The franchise should consider service standards and customer satisfaction. Took me 35 minutes to get 3 x six in subs. Franchise owner - for your immediate attention please.
Tj
The sub from this restaurant was the best I’ve ever had. The staff was extremely friendly the restaurant was overall really clean! Would definitely recommend !!
Ioana
I've been here three times now in the morning but nothing is ready when they open!! Why open the store at 9am if staff is not ready to take orders?? Why not open the store at 9:30 instead or ask the staff members to come in early to prep and get the kitchen ready? Where's the logic?
placed an online order today and when i got to the store, the lady said she didn't get the order and so my sandwiches weren't made. i told her that it's been paid for and i got order confirmation, she proceeded to help other customers instead of checking her systems. when i asked her again, she told me to call Subway and get a refund. i told her to check her system to find my order and of course it was there. what was suppose to be a quick 5 minute pick up turned out to be a 40 minute wait for my order because she decided to help everyone else who came in AFTER me. considering it was lunch hour in this busy area, i'm not sure why there was only one staff working.will drive further to avoid this location and their rude and unhelpful staff.
Harley G
Quality is sub par to other locationsLettuce looked dark in spots. Would rather visit a different location. Tomatoes were not firm, rather were not fresh and mushyLocation at keele and major mac much better
doug samuel
Great food is rivalled only by the amazing customer service,
Pargat Singh
Excellent customer service, I visited there so many times with my friends, they serve really good. Especially the afternoon shift staff is hardworking and very polite with customers.
Ordered a footlong through the official subway app for a total bill of 18$. Got a 6inch delivered instead. Called the restaurant and they said it says 6inch in the system so we cannot do anything. I told them if i remake the exact order then the bill becomes a total of 15$ so it makes no sense id order a 6inch for 18$ right.They told me they cannot do anything.I asked for a manager or a supervisor which is supposed to be present at the shift at all times. A shift leader of some sort.The crewmate told me there is no one.Pathetic.
Atmosphere: 1
Food: 5
Service: 1
The girl forgot to toast my chicken
Atmosphere: 5
Food: 2
Service: 2
The best Subway in this area. Good portion sizes, acceptable
Atmosphere: 5
Food: 5
Service: 4
Clean location. Professional and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
always 1 worker, unfriendly experience and it looks like they hate their
Atmosphere: 1
Food: 3
Service: 1
Great service! They delivered fresh sandwiches first thing on Saturday morning! Friendly staff and amazing management.
Worst subway in the whole Toronto city.They always closes soon.One person doing all the work.
Visited this location today (Saturday - 7.45pm) and the outlet was staffed with only one crew member. The guys worked so hard to get through all customers with a smile. The franchise should consider service standards and customer satisfaction. Took me 35 minutes to get 3 x six in subs. Franchise owner - for your immediate attention please.
The sub from this restaurant was the best I’ve ever had. The staff was extremely friendly the restaurant was overall really clean! Would definitely recommend !!
I've been here three times now in the morning but nothing is ready when they open!! Why open the store at 9am if staff is not ready to take orders?? Why not open the store at 9:30 instead or ask the staff members to come in early to prep and get the kitchen ready? Where's the logic?
Restaurantji Recommends
placed an online order today and when i got to the store, the lady said she didn't get the order and so my sandwiches weren't made. i told her that it's been paid for and i got order confirmation, she proceeded to help other customers instead of checking her systems. when i asked her again, she told me to call Subway and get a refund. i told her to check her system to find my order and of course it was there. what was suppose to be a quick 5 minute pick up turned out to be a 40 minute wait for my order because she decided to help everyone else who came in AFTER me. considering it was lunch hour in this busy area, i'm not sure why there was only one staff working.will drive further to avoid this location and their rude and unhelpful staff.
Quality is sub par to other locationsLettuce looked dark in spots. Would rather visit a different location. Tomatoes were not firm, rather were not fresh and mushyLocation at keele and major mac much better
Great food is rivalled only by the amazing customer service,
Excellent customer service, I visited there so many times with my friends, they serve really good. Especially the afternoon shift staff is hardworking and very polite with customers.
Quick service usually and great subs