Tim Hortons
1600 Steeles Ave W, Vaughan
(905) 738-1651
Recent Reviews
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As a customer, I noticed the management at this location is really poor. The staff are clearly overworked because management keeps pushing extra tasks on them, and the manager is rude and unprofessional. It creates a really negative vibe, and you can see it affects both employees and customers. Definitely not the kind of experience you expect from Tims.
Atmosphere: 1
Food: 2
Service: 1
Poor Customer Services. The lady named as chiya, didn’t serve properly at all. Rude behaviour.
Food: 3
Service: 1
This is such an ugly Tim Hortons. They can't even make your Sikkok properly, and even when they make it wrong, they don't apologize and just make it late.
When you order coffee, they give you another coffee, and when you ask why you gave them another coffee? They say, when you leave here, don't come here I think the owner will read and try on the measures
So slowly
Service: 1
Very dirty and and poor hygiene and food doesn't taste good either
Atmosphere: 2
Food: 3
Service: 3
Every single time we order delivery from here they get the order wrong...not even slightly wrong. If you order strawberry lemonade and get blackberry yuzu frozen quencher something is wrong.
Food: 1
Service: 1
This is what i got after paying them money worst coffee worst experience from this tim
I got this coffee today near by 3.45 pm i drank half of it and was feeling something wrong with the taste and something itchy in my throat the milk and coffee were soo gross
Food: 1
Service: 1
Very rude customer service by Indian female employee just because customer asked to change the coffee. Female employee was yelling and shouting on customer and I witnessed it.Tim Horton mainly focused on providing great customer service experience so hire people who are customer oriented and not who affect the brand and bring the business down by losing the customer due to terrible customer service.
Atmosphere: 1
Service: 1
If you want the bacon in your turkey bacon club to be cold and soggy, this is the place to go.
Restaurantji Recommends
2 times in a row I ordered with the app and they forgot my hash brown. I tell the lady with glasses standing by the coffee it's missing she tells me it's in the bag when it's not. Then when I ask her she can check she just bags one for me and throws it on the counter, no apologies nothing. They also forgot my pastries on the order and it took 5 minutes for them to get it for me. This store has to do a refresher on customer service and change the attitude of some of their workers.
Service: 1
Nice flatbread pizza! The chicken felt like it was canned, but otherwise it was pretty gud!
Atmosphere: 5
Food: 5
Service: 5
Very poor customer service
I always get coffee from this branch everyday every morning.
Good and fast service, always look for Ate Ian
She’s the best
Atmosphere: 5
Food: 5
Service: 5
Nice place
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