Not changing gloves, using meat knife for vegetarian sub
Atmosphere: 1
Food: 1
Service: 1
Div Jani
The food was really contaminated and worst customer service experience I had at subway
Staff is really rude 😒 and not at all customer friendly
Atmosphere: 1
Food: 1
Service: 1
Jasmeen Maan
the food was good but there is a big need to teach the staff some basic work knowledge. They didn't even bothered to put my sandwich in a bag nor hand me any napkins . The guy was not attentive at all what I was telling him . RUINED MY DAY .
Atmosphere: 1
Food: 4
Service: 1
Sapan Patel
What the hell kind of sub is that, everything falling outside of the sub. And the bread looks old as the owner of the store I guess.
neerav
The store was not having all toppings in the stock. It was a bad experience.
Atmosphere: 2
Food: 1
Service: 2
Nicole L
I’ve been to Subway many times and usually have a great experience, but this was my first time visiting this particular location and it will be my last.
When I go to Subway for lunch, I typically order a 6-inch sub for myself and a small side of rotisserie chicken for my baby son, as it’s easier for him to eat. At every other Subway I’ve visited, I’ve only ever been charged for a side of chicken, not a full sub. However, the sales representative at this location insisted that I had to be charged for a sub in order to get the chicken.
I politely explained that I’ve always paid for just a side because I’m a frequent customer at subway, but the employee continued to argue. The manager (or owner) came out from the back, spoke to the employee in another language, and then repeated the same thing, that this time they would charge me for a side, but next time they would have to charge me for a sub.
This inconsistency and lack of customer service was very disappointing. I won’t be returning to this location again. Subway should ensure all franchises honor the same pricing practices and treat customers fairly, especially loyal ones who frequent the brand regularly.
Atmosphere: 1
Food: 1
Service: 1
Richard Beaupre
Place is clean and the service was fine. But ; 1) they don’t honour Subway advertised specials of any kind; 2) they scrimp on all the sub contents. For example, most Sub shops put 5 scoops of tuna in, they put only 4. We bought teen subs and found both were thinner than other stores. It also seems they charge slightly more.
Atmosphere: 4
Food: 2
Service: 3
Gurwinder Kaur
Horrible service .Rude staff
Subway should not have such employees in subways
MEHAKDEEEP KAUR
I am writing to formally report a very unpleasant experience I had at one of your locations at Tanger outlets. During my visit, I encountered extremely rude and disrespectful behavior from three staff members. One of them, named Paul, stood out as the most unprofessional and disrespectful. Their attitude and tone made me feel uncomfortable and unwelcome. As a paying customer, I believe it's reasonable to expect basic courtesy and professionalism from staff, and unfortunately, that was not the case during my visit. I hope you will look into this matter seriously and take appropriate action to ensure no other customer has a similar experience. Thank you so much..
Atmosphere: 1
Food: 2
Service: 1
Sen Anup
Horrible service .Rude staff .. Paul is too busy in asking unwanted question. Brings a bad name to your brand. Subway should not have such employees in the company.. No better water ( Room Temp) The cashier dont have his name ..is absolutely horrible in customer service..does not even apologies for such horrible service. Stay away from these people and subway is a shame.
Ron is rudely behaving with customer.. and he made very messy sub and when we asked to make it properly he just said this is how we make. Disappointed with the service.
Atmosphere: 1
Food: 1
Service: 1
Harmandeep Kaur
This is very bad service and their a huge chunk of hair in my sub I hope this store gets cancelled 🤮😡 if their was -5 stars I would but I have to put one star
sarbraj Ghangas
The staff is very rude. He was very unhygienic and was not wearing gloves. He was itching his face while making and we were disgusted . Worst customer service and he was showing attitude. The atmosphere was horrible. If there was a option for negative stars I would have given.
Gurvir Singh
Staff dont even know how to talk and behave with customers
Not changing gloves, using meat knife for vegetarian sub
Atmosphere: 1
Food: 1
Service: 1
The food was really contaminated and worst customer service experience I had at subway
Staff is really rude 😒 and not at all customer friendly
Atmosphere: 1
Food: 1
Service: 1
the food was good but there is a big need to teach the staff some basic work knowledge. They didn't even bothered to put my sandwich in a bag nor hand me any napkins . The guy was not attentive at all what I was telling him . RUINED MY DAY .
Atmosphere: 1
Food: 4
Service: 1
What the hell kind of sub is that, everything falling outside of the sub. And the bread looks old as the owner of the store I guess.
The store was not having all toppings in the stock.
It was a bad experience.
Atmosphere: 2
Food: 1
Service: 2
I’ve been to Subway many times and usually have a great experience, but this was my first time visiting this particular location and it will be my last.
When I go to Subway for lunch, I typically order a 6-inch sub for myself and a small side of rotisserie chicken for my baby son, as it’s easier for him to eat. At every other Subway I’ve visited, I’ve only ever been charged for a side of chicken, not a full sub. However, the sales representative at this location insisted that I had to be charged for a sub in order to get the chicken.
I politely explained that I’ve always paid for just a side because I’m a frequent customer at subway, but the employee continued to argue. The manager (or owner) came out from the back, spoke to the employee in another language, and then repeated the same thing, that this time they would charge me for a side, but next time they would have to charge me for a sub.
This inconsistency and lack of customer service was very disappointing. I won’t be returning to this location again. Subway should ensure all franchises honor the same pricing practices and treat customers fairly, especially loyal ones who frequent the brand regularly.
Atmosphere: 1
Food: 1
Service: 1
Place is clean and the service was fine. But ; 1) they don’t honour Subway advertised specials of any kind; 2) they scrimp on all the sub contents. For example, most Sub shops put 5 scoops of tuna in, they put only 4. We bought teen subs and found both were thinner than other stores. It also seems they charge slightly more.
Atmosphere: 4
Food: 2
Service: 3
Horrible service .Rude staff
Subway should not have such employees in subways
I am writing to formally report a very unpleasant experience I had at one of your locations at Tanger outlets. During my visit, I encountered extremely rude and disrespectful behavior from three staff members. One of them, named Paul, stood out as the most unprofessional and disrespectful.
Their attitude and tone made me feel uncomfortable and unwelcome. As a paying customer, I believe it's reasonable to expect basic courtesy and professionalism from staff, and unfortunately, that was not the case during my visit.
I hope you will look into this matter seriously and take appropriate action to ensure no other customer has a similar experience.
Thank you so much..
Atmosphere: 1
Food: 2
Service: 1
Horrible service .Rude staff .. Paul is too busy in asking unwanted question.
Brings a bad name to your brand.
Subway should not have such employees in the company..
No better water ( Room Temp)
The cashier dont have his name ..is absolutely horrible in customer service..does not even apologies for such horrible service.
Stay away from these people and subway is a shame.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ron is rudely behaving with customer.. and he made very messy sub and when we asked to make it properly he just said this is how we make. Disappointed with the service.
Atmosphere: 1
Food: 1
Service: 1
This is very bad service and their a huge chunk of hair in my sub I hope this store gets cancelled 🤮😡 if their was -5 stars I would but I have to put one star
The staff is very rude. He was very unhygienic and was not wearing gloves. He was itching his face while making and we were disgusted . Worst customer service and he was showing attitude. The atmosphere was horrible. If there was a option for negative stars I would have given.
Staff dont even know how to talk and behave with customers
Rude. Smusged my sub.
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