Subway

J45, 3311 Simcoe 89, Cookstown
(705) 458-0817

Recent Reviews

Harbans G

Vishal is doing amazing job. I ordered veggie sandwich and chicken soup. It’s very well prepared.The cleanliness and service is praise worthy.Vishal is very calm, listening and assisting every customer and helping them choose best cost efficient menu.Great going Vishal and subway!Kid-friendliness: Vishal took order from my son very nicely.

Atmosphere: 5

Food: 5

Service: 5

Andre Aubin

Absolutely TERRIBLE from the service to the Food just slapped together to the prices!!

Atmosphere: 3

Food: 1

Service: 1

Mike Patel

Friendly

Atmosphere: 5

Food: 5

Service: 5

Hardik Patel

Great service!

Atmosphere: 5

Food: 5

Service: 5

Sam Patel

Food is amazing and service is also fantastic!!!

Atmosphere: 5

Food: 5

Service: 5

Arya Jayan

Worst customer service ever. This lady treated us with prejudice. She was very rude. We went to talk to another lady in this same store. Both of them went inside and asked us to come the next day for returning a rice bowl. We told them we are coming from the oshawa. But the service offered to us was to come back the next day for the food we ordered. This happened on 24/02/2024 around 4:30 PM. There was no store manager avaiable to talk to. If a manager is sees this. Please train your employees on customer service like other food chain stores. That's the bare minimum we expect from these restaurants. Worst experience ever.

Atmosphere: 1

Food: 1

Service: 1

Vrinda Vijayan

Absolutely terrible service. The WORST Subway I’ve even been to. They made a wrong order and when we asked for a corrected order, the women staff were so rude, and SHOUTED at us. They asked us to come again the next day if we wanted a refund, all we asked was for a corrected order.

Apexa Patel

Great staff and improved in quality and behavior..

Atmosphere: 5

Food: 5

Service: 5

Ruturajsinh Chudasama

Clean place

Maniya Jayom

Everything is good.

Atmosphere: 5

Food: 5

Service: 5

Brandon

Very poor service. Employees begging for tips for doing their job..

Atmosphere: 1

Food: 4

Service: 1

Byrne Luft

Order a pizza sub from Onroute. They put very little meat and cheese on it. It was filled with cheap ingredients. Completely disgusting. So expensive abs the quality, portion and service sucked. Mr sub all the way.

Atmosphere: 3

Food: 1

Service: 1

Mehrdad Abdolghafari

Terrible store.. unprofessional staff .. they want to save with a very greedy way.

Atmosphere: 1

Food: 1

Service: 1

Ronak S

It was our first time visiting this location and will be the last time for sure. Both girls that were taking orders were not engaged nor interested taking orders from customers. I ordered steak and cheese and she used a scoop to put the steak on the sub, however both scoops were half way full so I asked her if she can put more steak, she said it’s going to be extra. I said you barely put what you’re supposed to be putting on a footlong. She just looked at me with silence. I shook my head and continued with my order and asked her to put green peppers and onion and double toast it but she didn’t! She did not put the veggies before toasting plus she didn’t even double toast the sub! It was a line up I didn’t bother however when I saw the sub after toasting I told her that this isn’t right. I asked her to look at the sub and see how little the steak is on the bread. She got angry and started talking in her language to the other employee and warmed up little steak. When I finally got to the cash, the cashier that didn’t even look like an employee with hoodie and hat said you had extra meat. I said no she didn’t put enough first time so I asked for the right amount. He got upset and mumbled something in his language and continued in English asking her why she didn’t empty the scoop and fill it again. They were rude and clueless about costumer service. I previously was a subway manager myself so I’m well aware of subway rules and I did let the cashier know as well. In conclusion , this location needs a visit from the head office to be corrected in many ways. At the meantime, I strongly suggest not visiting this location.

Food: 1

Service: 1

Mehrnoosh abdolghafari

The worst subway in Ontario. I don’t know why Subway gives his brand to this terrible store. No talk, wrong order, greedy and rude.

Atmosphere: 1

Food: 1

Service: 1

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