Quick drive-thru experience. I got what I expected. Nothing more, nothing less.
Food: 3
Service: 4
Prince Manohar
Well maintained and great place to have your hot beverages. Should appreciate the owner for the overall maintenance.
Atmosphere: 5
Food: 5
Service: 5
Dawn Whitmore
Place was well kept and inviting!
Atmosphere: 3
Food: 3
Service: 3
Jp Desjardins
Burgers are so small and quality isn't there no more
Atmosphere: 3
Food: 1
Service: 4
rosalie gouba
Fast service from employee
Daniel Chow
Ordered an oat milk iced coffee via the app, picked it up through the very slow moving drive thru. Noticed right away when the iced coffee finally was ready it looked like there was dairy in it instead of oat milk but I hoped to be wrong. Tasted it, was very obviously dairy and not oat milk even though the employee who handed it said it was oat milk. The sticker placed on the cup also clearly said oat milk and by the time I realized this, was too far to go back to ask for a new one. Very unimpressed.
Atmosphere: 1
Food: 1
Service: 1
King Batch
I got a McFlurry for 6.42 with extra Oreos . I got a cup half full without extra Oreos
Ryan
Isn't McDonalds supposed to have all day breakfast options? Even if they don't what's the harm in putting ham on a mcmuffin if they have the mcmuffin?
Bailey Gallinger
My boyfriend and I always have the pleasure of being served by Jax! Jax always takes the time to repeat your order back to you, and always makes sure it is correct. Even though they work the night shifts, they are always in high spirits! Thank you for all you do Jax!!
Atmosphere: 5
Food: 5
Service: 5
Sheamus O'Brien
Genuinely don't know how these workers have a job. Regardless if you go in or take out, your order is wrong.
Never any dips, old food and soggy fries... It's crazy to think that when I worked here in 2010-12 they had standards and you had to do your job right or you'd get fired... This place is no longer what it used to be and it shows by the care.
Ordered the other day, family bundle (2 burgers and a kids meal), only received the free Junior chicken and one burger? Yall didn't graduate highschool or something? It's really not hard to read an order.
Here's my complaint I sent back when they had the cups (Sep 4, 2024), and was told I had to go back in person to get a refund.. Even though I paid on the app. The same worker who knowingly gave me 10+ minute old food from the bag they knew was wrong, is still employed and I'm pretty sure she's a manager.
My complaint I sent to Mc Donalds which was made to seem it was my fault for their wrongdoing:
Within a minute of being told to go to the front to wait, some Indian worker came out with an order. She asked me what I had, I showed her my phone and told her the new burger, kids meal, nuggets, glasses. She looked into the bag and said “Oh never mind this is the wrong order, this is a big mac”. She then looked confused and went to the car ahead, not his order, all the way to the back of the parking lot… Not their order either. So here I am waiting 10-15 more for your clown employees to come back with the same order but a different employee to look like its not the same order from 10-15 minutes ago… Didn’t ask me what my order was this time as THEY KNEW THEY WERE GIVING ME AN OLD WRONG ORDER BECAUSE THEY WERE TOO LAZY TO GIVE MY CUPS AND REMAKE THE RIGHT ORDER? Didnt think anything of it until I got home. They planned it all. Could’ve made a whole new order in 5 minutes but they lied and knew they were in the wrong, and still tried to pull it off.
For a McDonald's, this is one of the better ones! Great quality food, good customer service, great atmosphere, involved with the community, everything you could ask for in a McDonald's
Atmosphere: 5
Food: 5
Service: 4
Tanvir Deol
I had a great experience at the McDonald’s Brookdale location! I ordered the McVeggie Burger, and it was fresh, tasty, and perfectly made. Special appreciation to SHARAN for the excellent service — very friendly, polite, and made my visit really enjoyable. Thank you for the wonderful hospitality and great food! I’ll definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Richard Bissonnette
Went for lunch and even though they were busy we didn't wait long for the food. It was hot and fresh and a good atmosphere except for some dirty tables.
Atmosphere: 4
Food: 5
Service: 5
Ayden St Denis
So I got 2 raps to go and it made the girlfriend puke so I tried it. And I felt sick. McDonald's needs to get people to do the job right cuz it was later around 10 pm and food was horrible not fresh and chicken didn't taste right, the lettuce was brown and soggy. They need to do better. Sorry but I know how they make it and it was not done right.
Atmosphere: 3
Food: 1
Service: 5
Xpapabearx78
Slow ah service even when 2 cars are in drive thru still gotta wait at the 3rd window for ten minutes almost everytime have gotten frozen cheese curds before as well as a complete wrong order often enough
Quick drive-thru experience. I got what I expected. Nothing more, nothing less.
Food: 3
Service: 4
Well maintained and great place to have your hot beverages. Should appreciate the owner for the overall maintenance.
Atmosphere: 5
Food: 5
Service: 5
Place was well kept and inviting!
Atmosphere: 3
Food: 3
Service: 3
Burgers are so small and quality isn't there no more
Atmosphere: 3
Food: 1
Service: 4
Fast service from employee
Ordered an oat milk iced coffee via the app, picked it up through the very slow moving drive thru. Noticed right away when the iced coffee finally was ready it looked like there was dairy in it instead of oat milk but I hoped to be wrong. Tasted it, was very obviously dairy and not oat milk even though the employee who handed it said it was oat milk. The sticker placed on the cup also clearly said oat milk and by the time I realized this, was too far to go back to ask for a new one. Very unimpressed.
Atmosphere: 1
Food: 1
Service: 1
I got a McFlurry for 6.42 with extra Oreos . I got a cup half full without extra Oreos
Isn't McDonalds supposed to have all day breakfast options? Even if they don't what's the harm in putting ham on a mcmuffin if they have the mcmuffin?
My boyfriend and I always have the pleasure of being served by Jax! Jax always takes the time to repeat your order back to you, and always makes sure it is correct. Even though they work the night shifts, they are always in high spirits! Thank you for all you do Jax!!
Atmosphere: 5
Food: 5
Service: 5
Genuinely don't know how these workers have a job. Regardless if you go in or take out, your order is wrong.
Never any dips, old food and soggy fries... It's crazy to think that when I worked here in 2010-12 they had standards and you had to do your job right or you'd get fired... This place is no longer what it used to be and it shows by the care.
Ordered the other day, family bundle (2 burgers and a kids meal), only received the free Junior chicken and one burger? Yall didn't graduate highschool or something? It's really not hard to read an order.
Here's my complaint I sent back when they had the cups (Sep 4, 2024), and was told I had to go back in person to get a refund.. Even though I paid on the app. The same worker who knowingly gave me 10+ minute old food from the bag they knew was wrong, is still employed and I'm pretty sure she's a manager.
My complaint I sent to Mc Donalds which was made to seem it was my fault for their wrongdoing:
Within a minute of being told to go to the front to wait, some Indian worker came out with an order. She asked me what I had, I showed her my phone and told her the new burger, kids meal, nuggets, glasses. She looked into the bag and said “Oh never mind this is the wrong order, this is a big mac”. She then looked confused and went to the car ahead, not his order, all the way to the back of the parking lot… Not their order either. So here I am waiting 10-15 more for your clown employees to come back with the same order but a different employee to look like its not the same order from 10-15 minutes ago… Didn’t ask me what my order was this time as THEY KNEW THEY WERE GIVING ME AN OLD WRONG ORDER BECAUSE THEY WERE TOO LAZY TO GIVE MY CUPS AND REMAKE THE RIGHT ORDER? Didnt think anything of it until I got home. They planned it all. Could’ve made a whole new order in 5 minutes but they lied and knew they were in the wrong, and still tried to pull it off.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For a McDonald's, this is one of the better ones! Great quality food, good customer service, great atmosphere, involved with the community, everything you could ask for in a McDonald's
Atmosphere: 5
Food: 5
Service: 4
I had a great experience at the McDonald’s Brookdale location! I ordered the McVeggie Burger, and it was fresh, tasty, and perfectly made. Special appreciation to SHARAN for the excellent service — very friendly, polite, and made my visit really enjoyable. Thank you for the wonderful hospitality and great food! I’ll definitely be coming back
Atmosphere: 5
Food: 5
Service: 5
Went for lunch and even though they were busy we didn't wait long for the food. It was hot and fresh and a good atmosphere except for some dirty tables.
Atmosphere: 4
Food: 5
Service: 5
So I got 2 raps to go and it made the girlfriend puke so I tried it. And I felt sick. McDonald's needs to get people to do the job right cuz it was later around 10 pm and food was horrible not fresh and chicken didn't taste right, the lettuce was brown and soggy. They need to do better. Sorry but I know how they make it and it was not done right.
Atmosphere: 3
Food: 1
Service: 5
Slow ah service even when 2 cars are in drive thru still gotta wait at the 3rd window for ten minutes almost everytime have gotten frozen cheese curds before as well as a complete wrong order often enough
Atmosphere: 1
Food: 3
Service: 1
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