Bad customer service, refused to fix sub when it had stuff that I didn’t want on it.
Atmosphere: 1
Food: 1
Service: 1
Prerna Garg
Worst experience with this particular location. I have ordered twice from this location and both the time I had to regret. Seriously I started hating sub after visiting to this location. People working here especially this lady named Lovepreet is so rude and unethical with the customers. They are using the same cutlery for making veg and non veg sub.
Atmosphere: 1
Food: 1
Service: 1
Marie Poppins
Terrible Subway location!!! 🙁🙁🙁🙁 Got our order wrong and was rude when greeting us to begin with.
We asked for Italian bread for our Great Canadian Club and received Italian herbs and cheese instead. 🫣
They constantly kept asking if we wanted extras items yet we told them from the beginning “as it comes”.
Obviously this place does not know how a Great Canadian Club is made because they kept checking with us about all the ingredients that it requires in making one. 🫠🫠🫠🫠🫠🫠
When my husband was being served the other worker then asked if I needed anything while I was in mid conversation with him about his sub, and this worker then rudely said out loud “hellooooo” in most ignorant way as to get my attention.
Please train foreign workers on proper 😣 etiquette in addressing customers. It was truly uncalled for. Because of this I purposely did not acknowledge her rude, unprofessional mannerisms.
Lots of negativity has been circulating online about many Subway restaurants being run by foreign workers and I am not one to believe any hear say or gossip, but after witnessing this myself I’m appalled by the lack of respect and unprofessional behaviour displayed at this location.
Come on… how can they screw up a Great Canadian Club as it comes???!!! Not truly Canadian of them. 😔
Atmosphere: 1
Food: 1
Service: 1
milena emard
terrible customer service, rude, tomato’s were soggy and green, meat was rubbery, and the restaurant was so humid and soggy. sub was not great at all, it was oddly oily. the cookies were also hard and there was no drink dispensing machine. payed too much money for that kind of meal and service. worst subway in cornwall.
Atmosphere: 1
Food: 1
Service: 1
Uday Putreddy
We visited at the closing time. The closer was very patient and made us one of the best burgers I have ever had. The toppings are fresh and good. We order chicken all dressed burger and it’s tasty. Definitely the subway of my list .
Atmosphere: 5
Food: 5
Service: 5
Nate Dates
Last time I went there I got food poisoning but I decided to try again because i wanted subway and it's the only one that says its open online, I go and its closed, not a holiday, complete joke of a service.
Atmosphere: 1
Food: 1
Service: 1
Devon D
They drown your food in sauce. It’s insane. The amount of dressing I get each time makes the sub inedible and disgusting.
Nikhil Sharma
Anirudh got all skills to make best subway ????. Great service and staff
Atmosphere: 5
Food: 5
Service: 5
Jay Patel
Had an exasperating experience visiting this Subway Location.If there is no rush they close early and leave!Exasperating!
Service: 1
jinx
Ordered online and was charged for it but Never got my order
Nothing against the staff, but the fountain machine is always down and I was told that it’s not coming back. So either I pay more for a bottled drink or go without. I was also told that even though I can build my own sub that they are now charging more since they (subway) doesn’t want people doing that. Guess subway doesn’t want my continued business. Plus the tips go to the owner, not the staff. That’s dirty Mr.Patel
Logan Summers
The service was very bad the lady was not going to let me get what I wanted on my sub because the menu said no and me and friend were talking and she listened in and started being mean and started talking to us when we where not talking to her and then they were just talking about how we don't understand and thats why there is a build your own sub in front of us and I will never be going back to that very rude place I wish I can give less then 1 star for service. Thank you
Atmosphere: 1
Food: 1
Service: 1
xcorinnaaaa
closes early if not busy
Chris
Very good tasted great.
Atmosphere: 5
Food: 5
Service: 5
Chris Cobus
The owner keeps the tips! The staff is excellent I was going to leave a tip for them and found out the owner does not give the staff the tips she keeps it all so will change to a five-star once the owner starts giving the tips to employees
Bad customer service, refused to fix sub when it had stuff that I didn’t want on it.
Atmosphere: 1
Food: 1
Service: 1
Worst experience with this particular location. I have ordered twice from this location and both the time I had to regret. Seriously I started hating sub after visiting to this location. People working here especially this lady named Lovepreet is so rude and unethical with the customers. They are using the same cutlery for making veg and non veg sub.
Atmosphere: 1
Food: 1
Service: 1
Terrible Subway location!!! 🙁🙁🙁🙁
Got our order wrong and was rude when greeting us to begin with.
We asked for Italian bread for our Great Canadian Club and received Italian herbs and cheese instead. 🫣
They constantly kept asking if we wanted extras items yet we told them from the beginning “as it comes”.
Obviously this place does not know how a Great Canadian Club is made because they kept checking with us about all the ingredients that it requires in making one. 🫠🫠🫠🫠🫠🫠
When my husband was being served the other worker then asked if I needed anything while I was in mid conversation with him about his sub, and this worker then rudely said out loud “hellooooo” in most ignorant way as to get my attention.
Please train foreign workers on proper 😣 etiquette in addressing customers. It was truly uncalled for. Because of this I purposely did not acknowledge her rude, unprofessional mannerisms.
Lots of negativity has been circulating online about many Subway restaurants being run by foreign workers and I am not one to believe any hear say or gossip, but after witnessing this myself I’m appalled by the lack of respect and unprofessional behaviour displayed at this location.
Come on… how can they screw up a Great Canadian Club as it comes???!!!
Not truly Canadian of them. 😔
Atmosphere: 1
Food: 1
Service: 1
terrible customer service, rude, tomato’s were soggy and green, meat was rubbery, and the restaurant was so humid and soggy. sub was not great at all, it was oddly oily. the cookies were also hard and there was no drink dispensing machine. payed too much money for that kind of meal and service. worst subway in cornwall.
Atmosphere: 1
Food: 1
Service: 1
We visited at the closing time. The closer was very patient and made us one of the best burgers I have ever had. The toppings are fresh and good. We order chicken all dressed burger and it’s tasty. Definitely the subway of my list .
Atmosphere: 5
Food: 5
Service: 5
Last time I went there I got food poisoning but I decided to try again because i wanted subway and it's the only one that says its open online, I go and its closed, not a holiday, complete joke of a service.
Atmosphere: 1
Food: 1
Service: 1
They drown your food in sauce. It’s insane. The amount of dressing I get each time makes the sub inedible and disgusting.
Anirudh got all skills to make best subway ????. Great service and staff
Atmosphere: 5
Food: 5
Service: 5
Had an exasperating experience visiting this Subway Location.If there is no rush they close early and leave!Exasperating!
Service: 1
Ordered online and was charged for it but Never got my order
Restaurantji Recommends
Nothing against the staff, but the fountain machine is always down and I was told that it’s not coming back. So either I pay more for a bottled drink or go without. I was also told that even though I can build my own sub that they are now charging more since they (subway) doesn’t want people doing that. Guess subway doesn’t want my continued business. Plus the tips go to the owner, not the staff. That’s dirty Mr.Patel
The service was very bad the lady was not going to let me get what I wanted on my sub because the menu said no and me and friend were talking and she listened in and started being mean and started talking to us when we where not talking to her and then they were just talking about how we don't understand and thats why there is a build your own sub in front of us and I will never be going back to that very rude place I wish I can give less then 1 star for service. Thank you
Atmosphere: 1
Food: 1
Service: 1
closes early if not busy
Very good tasted great.
Atmosphere: 5
Food: 5
Service: 5
The owner keeps the tips! The staff is excellent I was going to leave a tip for them and found out the owner does not give the staff the tips she keeps it all so will change to a five-star once the owner starts giving the tips to employees
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