Whenever I travel from Toronto to visit my family in Cornwall, I make it a point to stop by the Tim Hortons in Cornwall. The staff here are consistently friendly and welcoming, always greeting me with a smile. Whether it's a morning coffee or a quick snack, I appreciate the great customer service they provide. It's always a pleasant experience, and I look forward to my visits.
Mehak Devi
Worst Tim i ever visit, worst team work, i saw manager yelling on team members, so much disturbing and disappointing. I asked for coffe mocha and they were just fighting with each other rather than serving my coffee.
Simran Gill
Very disappointed with my recent visit to Tim Hortons. I stood at the counter for nearly 20 minutes, and despite the fact that the store was not busy at all, no one acknowledged me or came to take my order. When someone finally did, I had to wait another 10 minutes to get my food — with no apology or explanation. The staff seemed completely uninterested in helping customers, and the service was extremely slow. Honestly, it was one of the worst customer service experiences I’ve had at Tim Hortons.
Heather McDonald
Clean, fresh food
IoT Home
New lady employees - recent old white ones are loud, rude and without basic manners. They need some lesson in customer service. Bluntly denying the requests and not apologetic. Turning into racist environment.
Atmosphere: 3
Food: 1
Service: 1
Ray Dee
great service
Atmosphere: 5
Food: 5
Service: 5
Rocko Aldrich
It is improving
Atmosphere: 3
Food: 3
Service: 3
ore asencion
Excellent services and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Tamanna Oberoi
Coffee came dirty cover spilled i can send the photo , we order punch of drinks three of them came ugly looking
Atmosphere: 1
Food: 1
Service: 1
Paul Burnett
Kid-friendliness: Cross walks for people with kids
Very bad service Don’t want serve customer Very rude
Atmosphere: 1
Food: 1
Service: 1
Josee Nantais
I visited this to Hortons at about 9:30 PM on September 19. Waited about almost 10 minutes before someone even acknowledged my presence upfront because I was in store. I understood they had to make a fresh pot of tea and I appreciate but she gives me four teas and does not offer me a tray. I had to reach over the counter to grab my own tray even though I had asked her for one
Atmosphere: 1
Service: 1
becca froats
Extremely disappointed once again. Not only were you extremely RUDE at the speaker, but you could at least act like you cared about your job… sorry I’m wasting your time???? my husband and I get to the window and the worker proceeds to DUMP A HOT COFFEE ON MY HUSBAND. Even if it was an accident, No help was made and there was no attempt at a resolution. My husband peeled off as he was in pain from the burning coffee. Now I need to get my interior cleaned. Not impressed.
Lett Cornejo
Great place
Atmosphere: 4
Food: 5
Service: 4
Birol Aytimur
Horrible service ! They throw the food at the counter, you have to wait and wait and ask for your order. Rude non caring staff ! Avoid this place !
Whenever I travel from Toronto to visit my family in Cornwall, I make it a point to stop by the Tim Hortons in Cornwall. The staff here are consistently friendly and welcoming, always greeting me with a smile. Whether it's a morning coffee or a quick snack, I appreciate the great customer service they provide. It's always a pleasant experience, and I look forward to my visits.
Worst Tim i ever visit, worst team work, i saw manager yelling on team members, so much disturbing and disappointing. I asked for coffe mocha and they were just fighting with each other rather than serving my coffee.
Very disappointed with my recent visit to Tim Hortons. I stood at the counter for nearly 20 minutes, and despite the fact that the store was not busy at all, no one acknowledged me or came to take my order. When someone finally did, I had to wait another 10 minutes to get my food — with no apology or explanation. The staff seemed completely uninterested in helping customers, and the service was extremely slow. Honestly, it was one of the worst customer service experiences I’ve had at Tim Hortons.
Clean, fresh food
New lady employees - recent old white ones are loud, rude and without basic manners. They need some lesson in customer service.
Bluntly denying the requests and not apologetic. Turning into racist environment.
Atmosphere: 3
Food: 1
Service: 1
great service
Atmosphere: 5
Food: 5
Service: 5
It is improving
Atmosphere: 3
Food: 3
Service: 3
Excellent services and friendly staff
Atmosphere: 5
Food: 5
Service: 5
Coffee came dirty cover spilled i can send the photo , we order punch of drinks three of them came ugly looking
Atmosphere: 1
Food: 1
Service: 1
Kid-friendliness: Cross walks for people with kids
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: blt Sandwich
Restaurantji Recommends
Very bad service
Don’t want serve customer
Very rude
Atmosphere: 1
Food: 1
Service: 1
I visited this to Hortons at about 9:30 PM on September 19. Waited about almost 10 minutes before someone even acknowledged my presence upfront because I was in store. I understood they had to make a fresh pot of tea and I appreciate but she gives me four teas and does not offer me a tray. I had to reach over the counter to grab my own tray even though I had asked her for one
Atmosphere: 1
Service: 1
Extremely disappointed once again. Not only were you extremely RUDE at the speaker, but you could at least act like you cared about your job… sorry I’m wasting your time???? my husband and I get to the window and the worker proceeds to DUMP A HOT COFFEE ON MY HUSBAND. Even if it was an accident, No help was made and there was no attempt at a resolution. My husband peeled off as he was in pain from the burning coffee. Now I need to get my interior cleaned. Not impressed.
Great place
Atmosphere: 4
Food: 5
Service: 4
Horrible service ! They throw the food at the counter, you have to wait and wait and ask for your order. Rude non caring staff ! Avoid this place !
Atmosphere: 1
Food: 1
Service: 1
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