Papa John's Pizza
1400 O'Connor Dr, East York
(416) 757-0338
Recent Reviews
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I went today around 2pm and the staff at this store treated me very badly. The one at the front of this store was very rude. I waited for an hour and then cancelled the order. The staff is very rude.
Atmosphere: 1
Food: 1
Service: 1
Understaffed during the day, they took way too long for my order.
Nice food
Atmosphere: 5
Food: 5
Service: 5
The philly papadia and the cheese bread is very good the cheese bread is some of the best i have had in a long time great Friendly service as well
Atmosphere: 5
Food: 5
Service: 5
The Philly pizza is iconic
Atmosphere: 4
Food: 5
Service: 5
Just awesome!
Atmosphere: 5
Food: 5
Service: 5
Pizza tasted good. Good walk in deal. I ordered in advance and had it ready for me to pick up. Friendly staff. Great location with plenty of parking. Will order again for sure.
Atmosphere: 5
Food: 5
Service: 5
stay away from them they worst pizza i ever had ! i iust ordered two ! even uneducated people and and who never cooked or baked they will do a better pizza ! wasted 50$ for worst butter chicken pizza . steak and cheese save urself and ur money do it at home
Atmosphere: 1
Food: 1
Service: 1
Garbage staff, especially the lady, guy sitting a chair on his phone rubbing his mouth then touching the boxes
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service, lady does not bother to help you, only when they get negative reviews. owners replied and put the blame on my son, the pizza was very soggy the dough was still very soft and soggy and tasted undercooked, does not look like what is advertised do not order from here consider nearby pizza pizza or dominos instead.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very delicious $7.99 pizza with one dipping sauce
Atmosphere: 5
Food: 5
Service: 5
I ordered through Uber they were quick but my order was lacking in toppings I order 2 pepperoni and Canadian bacon pizzas there is 0 toppings on these pizzas or very little
Atmosphere: 1
Food: 2
Service: 3
Is papa John halal ???
For some reason the Papa John's at dundas at Etobicoke tastes much better
Don't order from here they skimp on the toppings and don't care!
I ordered 2XL pizzas, each with three toppings, from this location and the experience was deeply disappointing. The pizzas arrived with an embarrassingly small amount of toppings, basically tasted like a cheese pizza and I paid extra for toppings for no reason. This is not what I expect from Papa John’s, especially given the price paid for 2XL pizzas with 3 toppings.
What made the situation worse was the response when I called to address the issue. The staff dismissively stated that they follow the Papa John’s standard rule of measurements, which felt like a canned excuse rather than a genuine effort to resolve the problem. I’ve ordered from numerous other Papa John’s locations and have never encountered such a blatant lack of toppings or quality control. This is clearly an issue specific to this location.
The lack of accountability and refusal to acknowledge the problem is unacceptable. As a customer, I expect better quality and service, especially when raising a legitimate concern. This experience has significantly damaged my trust in this location, and I will not be ordering from here again. Skimping on toppings and dismissing customer complaints is not only unprofessional but also detrimental to the Papa John’s brand as a whole.
Food: 1
Service: 1
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