Highly recommended location! Staff’s are very friendly and caring nature.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 4 Topping Pizza, Veggie Thin Crust
Mohammad Rafi
Customer service is zero ?????
Atmosphere: 1
Food: 1
Service: 1
Kalpa Sasanjaya
High-quality, delicious pizzas and exceptional customer service. The welcoming atmosphere and attention to cleanliness make every visit a delightful experience. Highly recommend for anyone craving a top-notch pizza experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 4 Topping Pizza
Kevin Mill
Have had my order cancelled twice by this location due to delivery drivers refusing to get out of their car to deliver the order.Horrible service.Will stop ordering from Papa John's in the future.
Atmosphere: 1
Food: 1
Service: 1
Vikas Shukla
Just another way, they do it better !!
Mike Naulls
A once-great Papa John's in shambles.Been a customer since this location opened, but not anymore. This location was the absolute best (The BEST) until (I assume) new management took over or just a whole new staff came in, now it is just a garbage location. There is ZERO customer service or appreciation and the food quality is almost non-existent.I used to come to this location and get beautiful, tasty pizzas, full of toppings. The staff cared about customer service and making good food. The former boss (Rom, Ram, Rahm.. don't know how to spell it) made sure I liked the pizza or he would make it again personally.The current administration does not care about its customers, only their money. When I walk in, they do not even acknowledge my presence for a minute or two. I am left to just stand there waiting to be served. They look at you, but don't even say hello.A couple months back, I ordered a Philly Cheese Steak Papadia. Normally this is a pocket loaded with toppings that I would have to hold carefully to not spill. This time, it was basically crust, four or five pieces of meat, and a bit of sauce and cheese. Eating the box might have been tastier. I took the online survey to complain and asked to be contacted. Never heard anything. I received a follow up from head office - 'how did the location resolve the issue' - I said they did not, head office said they would follow up. Never heard anything.A couple weeks ago it was 50% off week. I ordered online and went in for a Saturday night pie. The confirmation email told me it would be ready in 16 minutes. I went into the restaurant at minute fifteen, as usually they're done early. Once again I was ignored by staff. After a minute, one guy asked if I was picking up. I confirmed and gave him my name. He told me the pizza was I the oven, five minutes. I waited and watched customer after customer come in and be ignored.Ten minutes later, another employee asked if I was picking up. I gave him my name and he walked away, saying it would be a few minutes. Soon, a food delivery courier who was also waiting for over ten minutes came to the counter and yelled at the employees, "what is going on!?" Staff just ignored him.After half an hour of waiting, the second guy I spoke to took a pizza off the rack that had been sitting there for who knows how long, and handed it to me. I asked how long that had been sitting there. He felt the box and told me it was "still warm". In a rare move on my part due to my hangry-ness and how unacceptable this was, I told him I needed my money back. Ridiculous!All that being said, there is one young lady who was there during the good times. Curly brown hair, often wears a hat. She still provides great service. When I went in to pick up the last purchase I made before the aforementioned fiasco, she recognized me and handed me my pizza so I did not have to wait in line behind people ordering. She's a good one.In summary, this location needs new staff or new management, and lessons in customer service and pizza making. It's a shame to see this location have such a fall from grace.
Atmosphere: 2
Food: 2
Service: 1
Don Buchanan
Great tasting pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
K11 and K
Great service and great pizza ?
Atmosphere: 5
Food: 5
Service: 5
Tom Morrison
Check your order before you leave! Good thing there are many pizza places to choose from because this place is aweful! This is the second time I was given the wrong pizza. They will literally tell you to go kick rocks and that it is your problem. No refunds, no replacements, not even an apology. Go somewhere else, they are thieves! I will NEVER return.
Atmosphere: 1
Food: 1
Service: 1
Manouel
We've tried every pizza place in this area. This is consistently the best. Period.
Worst customer service. It was a bad experience. I was treated badly. They give me pizza from garbage. It was burnt . And sales man lied. I will never order from this store.Uber gave me solution . They spoke to you guys and advise me to pick up from store . Once I called your store . The guy at the store told me they prepared my pizza . Though I cancelled I have to pay again. I cancelled because I had wrong address and right away like in a few second I called your store to to cancel. They were aware of that . But how come they have prepared the pizza . Anyways after short argument the guy told me to come to store. However when I come to store all the way from downtown, he said he throw it on the garbage . I called Uber again and they negotiate something . I was watching from the parking lot. Uber cx service came back to me and told me to pick up now. How come a guy make pizza in 2 minutes and I ordered regular . It was burnt at bottom. Now tell me what I guess . As he was upset and said he threw a brand new pizza at the garbage . And now I have believe that he picked up from there and hit up a bit and give me my pizza . Very unpleasant and unprofessional guy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
VASS
Dirty filthy disgusting place! Also the deliverie guy was opening and touching the pizza!!On the floor bugs and flys Also on the counter!!
Omar Nassar
The person I called on the phone at 10:30 Wednesday night had horrible costumer service tried to ask to make up for a previous order or make an exception because of the stores mistake previous time but he was very difficult to deal with.
Service: 1
Jasdeep Sharma
Honestly this place was Preet good for last 3 yrs this guys shan made is wrost for ever i guess for upcoming
Atmosphere: 1
Food: 1
Service: 1
God of Mage
Really good pizza Papa always delivers on that. Staff with experience are great and go the mile for a good experience.
Highly recommended location! Staff’s are very friendly and caring nature.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 4 Topping Pizza, Veggie Thin Crust
Customer service is zero ?????
Atmosphere: 1
Food: 1
Service: 1
High-quality, delicious pizzas and exceptional customer service. The welcoming atmosphere and attention to cleanliness make every visit a delightful experience. Highly recommend for anyone craving a top-notch pizza experience!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 4 Topping Pizza
Have had my order cancelled twice by this location due to delivery drivers refusing to get out of their car to deliver the order.Horrible service.Will stop ordering from Papa John's in the future.
Atmosphere: 1
Food: 1
Service: 1
Just another way, they do it better !!
A once-great Papa John's in shambles.Been a customer since this location opened, but not anymore. This location was the absolute best (The BEST) until (I assume) new management took over or just a whole new staff came in, now it is just a garbage location. There is ZERO customer service or appreciation and the food quality is almost non-existent.I used to come to this location and get beautiful, tasty pizzas, full of toppings. The staff cared about customer service and making good food. The former boss (Rom, Ram, Rahm.. don't know how to spell it) made sure I liked the pizza or he would make it again personally.The current administration does not care about its customers, only their money. When I walk in, they do not even acknowledge my presence for a minute or two. I am left to just stand there waiting to be served. They look at you, but don't even say hello.A couple months back, I ordered a Philly Cheese Steak Papadia. Normally this is a pocket loaded with toppings that I would have to hold carefully to not spill. This time, it was basically crust, four or five pieces of meat, and a bit of sauce and cheese. Eating the box might have been tastier. I took the online survey to complain and asked to be contacted. Never heard anything. I received a follow up from head office - 'how did the location resolve the issue' - I said they did not, head office said they would follow up. Never heard anything.A couple weeks ago it was 50% off week. I ordered online and went in for a Saturday night pie. The confirmation email told me it would be ready in 16 minutes. I went into the restaurant at minute fifteen, as usually they're done early. Once again I was ignored by staff. After a minute, one guy asked if I was picking up. I confirmed and gave him my name. He told me the pizza was I the oven, five minutes. I waited and watched customer after customer come in and be ignored.Ten minutes later, another employee asked if I was picking up. I gave him my name and he walked away, saying it would be a few minutes. Soon, a food delivery courier who was also waiting for over ten minutes came to the counter and yelled at the employees, "what is going on!?" Staff just ignored him.After half an hour of waiting, the second guy I spoke to took a pizza off the rack that had been sitting there for who knows how long, and handed it to me. I asked how long that had been sitting there. He felt the box and told me it was "still warm". In a rare move on my part due to my hangry-ness and how unacceptable this was, I told him I needed my money back. Ridiculous!All that being said, there is one young lady who was there during the good times. Curly brown hair, often wears a hat. She still provides great service. When I went in to pick up the last purchase I made before the aforementioned fiasco, she recognized me and handed me my pizza so I did not have to wait in line behind people ordering. She's a good one.In summary, this location needs new staff or new management, and lessons in customer service and pizza making. It's a shame to see this location have such a fall from grace.
Atmosphere: 2
Food: 2
Service: 1
Great tasting pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Great service and great pizza ?
Atmosphere: 5
Food: 5
Service: 5
Check your order before you leave! Good thing there are many pizza places to choose from because this place is aweful! This is the second time I was given the wrong pizza. They will literally tell you to go kick rocks and that it is your problem. No refunds, no replacements, not even an apology. Go somewhere else, they are thieves! I will NEVER return.
Atmosphere: 1
Food: 1
Service: 1
We've tried every pizza place in this area. This is consistently the best. Period.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large 4 Topping, Pizza
Restaurantji Recommends
Worst customer service. It was a bad experience. I was treated badly. They give me pizza from garbage. It was burnt . And sales man lied. I will never order from this store.Uber gave me solution . They spoke to you guys and advise me to pick up from store . Once I called your store . The guy at the store told me they prepared my pizza . Though I cancelled I have to pay again. I cancelled because I had wrong address and right away like in a few second I called your store to to cancel. They were aware of that . But how come they have prepared the pizza . Anyways after short argument the guy told me to come to store. However when I come to store all the way from downtown, he said he throw it on the garbage . I called Uber again and they negotiate something . I was watching from the parking lot. Uber cx service came back to me and told me to pick up now. How come a guy make pizza in 2 minutes and I ordered regular . It was burnt at bottom. Now tell me what I guess . As he was upset and said he threw a brand new pizza at the garbage . And now I have believe that he picked up from there and hit up a bit and give me my pizza . Very unpleasant and unprofessional guy
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Pizza
Dirty filthy disgusting place! Also the deliverie guy was opening and touching the pizza!!On the floor bugs and flys Also on the counter!!
The person I called on the phone at 10:30 Wednesday night had horrible costumer service tried to ask to make up for a previous order or make an exception because of the stores mistake previous time but he was very difficult to deal with.
Service: 1
Honestly this place was Preet good for last 3 yrs this guys shan made is wrost for ever i guess for upcoming
Atmosphere: 1
Food: 1
Service: 1
Really good pizza Papa always delivers on that. Staff with experience are great and go the mile for a good experience.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pizza