A&W Canada

Any take-away skipping napkins in the bag gets a 1-star review. Take note.

Food: 5

I DID NOT EXPECT THIS, A SELF TO MAKE ORDER.

I’m extremely disappointed with the experience I had with my recent Uber order. I followed your instructions and submitted my order exactly as requested. However, what I received was completely incorrect and makes me seriously question the level of attention and care your team puts into handling customer requests.

This is not just a minor mistake — the entire order was wrong, and it feels like no one took the time to review or verify what was being sent out. I trusted your service and was left frustrated, inconvenienced, and without the items I paid for.

This is completely unacceptable, and I am requesting a full refund for the entire order. I expect a prompt response and resolution to this issue.

To other customers: Please double-check everything and be cautious — this kind of oversight should not be happening, especially from a platform like Uber.

Atmosphere: 1

Food: 1

Service: 1

It’s nothing more or less than any other burger restaurants. AnW used to be cheaper and worth the food. As I do not shop fast food restaurants I have not noticed before but here and I want everyone to know is that they are handling food in unsafe manner. Person handling burger with his BARE HANDS!!!!!! That a huge NO. I’m sorry and for one I do not believe this was any sort of trend even 50 years ago. I think who ever manages this burger spot need to wake up.

Atmosphere: 5

Food: 5

Service: 1

Go in there every once in a while. Everytime I get the runs afterwards. Burgers should be served with a side of toilet paper. Not their best location

Atmosphere: 1

Food: 1

Service: 2

The night shift ladies ( Komal, Hardeep and the pregnant one) are pretty friendly and professional when dealing with customers.
I come here often because of their friendliness and they keep the place clean as well...food is always on point and in my case, never experienced any problems.
The only reason I gave 4 stars ✨ for atmosphere is the occasional harassment these ladies endures from some violent homeless people...thankfully the security guards are always very responsive to deal with the situation.
I recently downloaded the app but it needs improvement.

Atmosphere: 4

Food: 5

Service: 5

Great location, Komal is always super friendly and is happy to provide excellent service.

Atmosphere: 5

Food: 5

Service: 5

Ordered via Doordash late morning...An egg sausage breakfast sandwich which was cold/soggy and clumped onion rings. Beef buddy burger also terrible. Nothing was fresh or appealing. Threw half out!!
Never again will I eat at any of these food chains managed and staffed by Indians...it's getting worse all over GTA. Will be escalating to AW Head Office which may likely go nowhere as well.
AVOID all food chains or demand fresh food be made if you can pick it up. CANADA is going down fast!

Food: 1

Service: 1

review going down from 5 to 1. screw a&w for no longer offering beyond meat. i don't even care that this isn't a franchise-specific decision, this sucks

After 11 PM, I bought Mozza combo. The patty seemed pre-grilled, and the mozzarella cheese sat on top without melting. The patty tasted like it was boiled, and it wasn't even hot. I was the only customer, yet the three staff members were chatting away, clearly not paying attention to the food. It's unfortunate that some irresponsible staff can lower the food quality, even though there are employees who do pay attention and make the food well. If I met such indifferent and unprofessional staff on my next visit, I definitely won't want to go back again.

Good clean place

Quick service, and good fast food

That was 3 years ago, have to change my review now.

Total lack of care, quality has dropped to basically an inedible level. Please stop adding an entire ring of onion and put some care in the topping placement. So gross now. Sucks because I used to like this AW

This cash handling girl is rude for no reason. I even old person getting treated badly by this cash handling employee

Just your regular A&W.

Wonderful experience every time!! 😀😀😀
New coffee, PRET, is excellent!! ☕️
Burgers are always fresh and delicious! 🍔
Fries are always cooked to perfection! 🥖🥖
BEST VALUE in GTA
KOMAL always offers exceptional service in the early morning!! ☀️☀️☀️☀️☀️

I used to come here regularly, but after my last visit, I don’t think I will anymore. I placed a takeout order through UberEats, and when I went to pick it up, the employee handling my order was incredibly rude for no reason. She hadn’t packed my order, so I politely asked for a cup holder and a bag. Instead of just handing them over, she tossed a small bag at me, and when I pointed out that the cup holder wouldn’t fit, she cut me off mid-sentence and started yelling about how it would. She berated me like I had done something wrong, which left me completely shocked and anxious. I just stood there struggling to fit everything while she scoffed at me. It was an incredibly unpleasant experience, and I honestly don’t feel comfortable coming back after that.