I am a regular customer who lives nearby. I hate the old Asian woman in their store. She always looks at us with murderous eyes when we ask questions. Every time I hear her shouting in a language that only they understand in a very rude way. This is definitely a crime. Being so rude and uncaring about their customers, and finding their food not as fresh as before, I decided not to patronize them again.
Atmosphere: 1
Food: 1
Service: 1
Isobel Demoura
Ordered from ubereats...what a waste of money!@!! Two different orders and everything tasted the same, shrimp in my order was turning...shrimp in other ordrr didn't come with the sauce, honey garlic chicken was spicy. Chicken in both orders was overcooked and stringy.Shrimp in both orders is breaded which is not described on the menu...only conclusion is they fry up a batch of breaded proteins and just add the different sauces. As for the "should not be spicy" honey garlic chicken they must use the same container to toss all the breaded chicken batches...only explanation for flavor crossover. QUANTITY DOES NOT EQUAL QUALITY!!!
Food: 1
Shantel W
I went to Bourbon Street Grill at woodbine mall on Thursday February 22nd 2024 in the evening around 6 pm - 6:30 pm with my family. My boyfriend bought a 2 meat combo, I got just noodles so my boyfriend an I could share the meat and veggie, and got a small Jr. combo for my son, and a drink. My boyfriend ate first, and then I ate. I ate a few bites. I pushed the noodles aside, and the noticed a ROACH, yes a COCKAROCH in our food. the most disgusting thing that has ever happened to me. we all stopped eating immediately, and I brought the food back up to the counter. I told the lady I found a roach in my food and she was so disgusted. Another worker came over and told them I was not going to make a scene, I just wanted all my money back. I waited for about 2 mins, and the manager came to re-fund my money. The older Asian lady said we have to minus the drink. I said Lady I just found a roach in my food, I just want my money back. She looked at me and said, but you got a drink. I had to raise my voice and said " I JUST FOUND A COCKAROACH IN MY FOOD, I WANT ALL MY MONEY BACK". The Manager was apologetic, and said ok no problem, but the lady was so mean. if looks could kill..let me tell you. I just had to file a complaint. They didn't even remove the food that was on display that I bought, they just kept serving it like nothing happened. People can get really sick from this, and they need to be closed down.Dietary restrictions: If you don't eat roaches, then I wouldn't buy anything from this place!
Atmosphere: 2
Food: 1
Service: 1
Erik M
Got mild food poisoning here. Tummy is
Atmosphere: 4
Food: 1
Service: 4
Karla M
The best bourbon location by far. Food always warm and so tasty, portions are really good. And the girls at the front are always kind and patient
Atmosphere: 4
Food: 5
Service: 5
Ali Erdem Gulen
I’ve been to every Bourbon St Grill location and this is definitely the best one! Portions are great, and the food is even better
Atmosphere: 5
Food: 5
Service: 5
Adrian Davis
I’m not sure what they did to the sriracha but stay clear from it. The colour is off and it taste like 90% salt. I’m not trying to get high blood pressure We’re already paying $12.43 for food the least you can do is give us proper sriracha and let it be hot how it suppose to be. I had to throw out my food Won’t be eating here for a while.
Atmosphere: 5
Food: 1
Service: 5
Krystal Roscoe
The lady helping us today earned you this review and our repeat business!
Talha Cheema
Bourbon chicken + Thick Noodle ????
Sukh Gill
Takes alot of time, dont know how to talk. They dont consider uber drivers their
I am a regular customer who lives nearby. I hate the old Asian woman in their store. She always looks at us with murderous eyes when we ask questions. Every time I hear her shouting in a language that only they understand in a very rude way. This is definitely a crime. Being so rude and uncaring about their customers, and finding their food not as fresh as before, I decided not to patronize them again.
Atmosphere: 1
Food: 1
Service: 1
Ordered from ubereats...what a waste of money!@!! Two different orders and everything tasted the same, shrimp in my order was turning...shrimp in other ordrr didn't come with the sauce, honey garlic chicken was spicy. Chicken in both orders was overcooked and stringy.Shrimp in both orders is breaded which is not described on the menu...only conclusion is they fry up a batch of breaded proteins and just add the different sauces. As for the "should not be spicy" honey garlic chicken they must use the same container to toss all the breaded chicken batches...only explanation for flavor crossover. QUANTITY DOES NOT EQUAL QUALITY!!!
Food: 1
I went to Bourbon Street Grill at woodbine mall on Thursday February 22nd 2024 in the evening around 6 pm - 6:30 pm with my family. My boyfriend bought a 2 meat combo, I got just noodles so my boyfriend an I could share the meat and veggie, and got a small Jr. combo for my son, and a drink. My boyfriend ate first, and then I ate. I ate a few bites. I pushed the noodles aside, and the noticed a ROACH, yes a COCKAROCH in our food. the most disgusting thing that has ever happened to me. we all stopped eating immediately, and I brought the food back up to the counter. I told the lady I found a roach in my food and she was so disgusted. Another worker came over and told them I was not going to make a scene, I just wanted all my money back. I waited for about 2 mins, and the manager came to re-fund my money. The older Asian lady said we have to minus the drink. I said Lady I just found a roach in my food, I just want my money back. She looked at me and said, but you got a drink. I had to raise my voice and said " I JUST FOUND A COCKAROACH IN MY FOOD, I WANT ALL MY MONEY BACK". The Manager was apologetic, and said ok no problem, but the lady was so mean. if looks could kill..let me tell you. I just had to file a complaint. They didn't even remove the food that was on display that I bought, they just kept serving it like nothing happened. People can get really sick from this, and they need to be closed down.Dietary restrictions: If you don't eat roaches, then I wouldn't buy anything from this place!
Atmosphere: 2
Food: 1
Service: 1
Got mild food poisoning here. Tummy is
Atmosphere: 4
Food: 1
Service: 4
The best bourbon location by far. Food always warm and so tasty, portions are really good. And the girls at the front are always kind and patient
Atmosphere: 4
Food: 5
Service: 5
I’ve been to every Bourbon St Grill location and this is definitely the best one! Portions are great, and the food is even better
Atmosphere: 5
Food: 5
Service: 5
I’m not sure what they did to the sriracha but stay clear from it. The colour is off and it taste like 90% salt. I’m not trying to get high blood pressure We’re already paying $12.43 for food the least you can do is give us proper sriracha and let it be hot how it suppose to be. I had to throw out my food Won’t be eating here for a while.
Atmosphere: 5
Food: 1
Service: 5
The lady helping us today earned you this review and our repeat business!
Bourbon chicken + Thick Noodle ????
Takes alot of time, dont know how to talk. They dont consider uber drivers their
Atmosphere: 1
Service: 1
Restaurantji Recommends
Excellent service and these guys are the best. Nice and friendly staff
Husband and I and our child all got food poisoning from this establishment. Warning do not eat from here.
My go to in this food court for over 10 years ??
My go to in this food court for over 10 years ??
Very delicious food. Portion size amazing. Definitely a go to spot when I go to the mall