I came to this locations a few weeks back, when making payment on the card machine I noticed that the “no tip” option was greyed out/not selectable… a 15% tip was automatically added to my bill without my consent. I had thought to myself that maybe I had made a mistake. (Note: I was taking out my food, I generally only tip when I dine-in at a restaurant or when I’m at a local privately-owned business. It is my opinion that tipping for take-out food in Ontario is a huge scam, workers already get paid minimum wage or more.. but that’s another story. For further background, I’ve worked in the service industry where I relied on tips myself, genuinely -so I’m not Scrooge McDuck about tipping where it is earned and expected).
Anyway, I returned today and I see that the same thing is still happening at this location -“no tip” is not an option. Of course, this time I was prepared annd was able to click on “custom tip” and I entered 1c.
It is my opinion that this shady practice needs to be called out for the scam that it is.
Atmosphere: 1
Food: 4
Service: 3
Grishka green
December 24 I bought burger I was toxic. I used to love this place. It was very clean under previous management with the new management hire a bunch of Temporary moral I recommend anybody to buy this product
Atmosphere: 2
Food: 3
Service: 2
Russ Murdo
5 Guys has become one of our go-to places for a good burger...
We are always greeted immediately and our order taken. Free peanuts in the shell to munch on as they prepare our order.. We had a short wait for our order but when you see it being made fresh on the grill, the wait is pallettable
The bun was soft, lettuce was crisp, pickles crunchy, tomatoes ripe - my burger was perfect. The fries are astounding - crispy on the outside and perfect texture on the inside. The extra fries included in the bag and bottomless soft drinks were a pleasant surprise. Will definitely keep this establishment as one of our favs.
Atmosphere: 4
Food: 5
Service: 5
Sadun Ustun
One of the best 1950 atmosphere enjoy your yummy cheese burger 🍔
Atmosphere: 5
Food: 5
Service: 5
David B
⚠️If anyone working here reads this, pleeease take this advice!⚠️ You need to prepare the fries *well-done* as the default. Every time I've ever eaten here, literally by the time I walk out the door and to my car, the fries transform into a gross soggy inedible blob. I always immediately pour the fries out of their little sleeve and into the main bag, give them a good shake and never close the bag. It's like the paper bags are magic - fries go in normal, 15 seconds later they're sad limp and unrecognizable :( Most of the time I just get a burger here then get fries from somewhere else now.
Atmosphere: 4
Food: 2
Service: 4
Shawn Mc Gaffey (Scylla88Shawn)
Absolutely avoid the BLT sandwich, worst I've ever had. The bacon was cooked about 5 minutes too long, hard as a rock and zero flavor left. By the time I was done it looked like their were bacon bits all over the place
Food: 1
Adam Trcka
As a fast food joint, it hard to rate this place. The service was great, but the burgers were dry, and the condiments had less flavor impact then I hoped for. Price point was very high for franchised fast food, and bases on that point I probably would not come back.
Atmosphere: 3
Food: 3
Service: 4
Pelin Demir
The staff is rude and uncaring, they don't know how to do their job. Never go to this dirty and filthy restaurant, and the girl working the Monday evening shift is completely unresponsive.
I visited several FG and this one is worst so far. Burgers are under salted, they forgot to put two toppings, we asked for ketchup and they put one tiny drop of ketchup on the bun, that made whole thing really dry. Staff was nice enough to give us those two toppings on side. Fries was pretty good. Overall this burger didn't taste like burger
Atmosphere: 4
Food: 3
Service: 4
Joe Brain
There were 6 guys working
Atmosphere: 5
Food: 5
Service: 5
Artur Tymchyshyn
Always 10 out of 10 food ⭐
Atmosphere: 5
Food: 5
Service: 5
Chris Morales
First time! Delicious...just great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger and Fries
Pat Vespa
FIRST AND LAST TIME AT FIVE GUYS GARBAGE BURGERS. OVERPRICED GARBAGE
Best burger I’ve ever eaten
Atmosphere: 5
Food: 5
Service: 5
All table s dirty
Atmosphere: 2
Food: 5
Service: 5
I came to this locations a few weeks back, when making payment on the card machine I noticed that the “no tip” option was greyed out/not selectable… a 15% tip was automatically added to my bill without my consent. I had thought to myself that maybe I had made a mistake.
(Note: I was taking out my food, I generally only tip when I dine-in at a restaurant or when I’m at a local privately-owned business. It is my opinion that tipping for take-out food in Ontario is a huge scam, workers already get paid minimum wage or more.. but that’s another story. For further background, I’ve worked in the service industry where I relied on tips myself, genuinely -so I’m not Scrooge McDuck about tipping where it is earned and expected).
Anyway, I returned today and I see that the same thing is still happening at this location -“no tip” is not an option. Of course, this time I was prepared annd was able to click on “custom tip” and I entered 1c.
It is my opinion that this shady practice needs to be called out for the scam that it is.
Atmosphere: 1
Food: 4
Service: 3
December 24 I bought burger I was toxic. I used to love this place. It was very clean under previous management with the new management hire a bunch of Temporary moral I recommend anybody to buy this product
Atmosphere: 2
Food: 3
Service: 2
5 Guys has become one of our go-to places for a good burger...
We are always greeted immediately and our order taken. Free peanuts in the shell to munch on as they prepare our order.. We had a short wait for our order but when you see it being made fresh on the grill, the wait is pallettable
The bun was soft, lettuce was crisp, pickles crunchy, tomatoes ripe - my burger was perfect. The fries are astounding - crispy on the outside and perfect texture on the inside. The extra fries included in the bag and bottomless soft drinks were a pleasant surprise. Will definitely keep this establishment as one of our favs.
Atmosphere: 4
Food: 5
Service: 5
One of the best 1950 atmosphere enjoy your yummy cheese burger 🍔
Atmosphere: 5
Food: 5
Service: 5
⚠️If anyone working here reads this, pleeease take this advice!⚠️
You need to prepare the fries *well-done* as the default.
Every time I've ever eaten here, literally by the time I walk out the door and to my car, the fries transform into a gross soggy inedible blob.
I always immediately pour the fries out of their little sleeve and into the main bag, give them a good shake and never close the bag.
It's like the paper bags are magic - fries go in normal, 15 seconds later they're sad limp and unrecognizable :(
Most of the time I just get a burger here then get fries from somewhere else now.
Atmosphere: 4
Food: 2
Service: 4
Absolutely avoid the BLT sandwich, worst I've ever had. The bacon was cooked about 5 minutes too long, hard as a rock and zero flavor left. By the time I was done it looked like their were bacon bits all over the place
Food: 1
As a fast food joint, it hard to rate this place. The service was great, but the burgers were dry, and the condiments had less flavor impact then I hoped for. Price point was very high for franchised fast food, and bases on that point I probably would not come back.
Atmosphere: 3
Food: 3
Service: 4
The staff is rude and uncaring, they don't know how to do their job. Never go to this dirty and filthy restaurant, and the girl working the Monday evening shift is completely unresponsive.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I visited several FG and this one is worst so far. Burgers are under salted, they forgot to put two toppings, we asked for ketchup and they put one tiny drop of ketchup on the bun, that made whole thing really dry. Staff was nice enough to give us those two toppings on side. Fries was pretty good. Overall this burger didn't taste like burger
Atmosphere: 4
Food: 3
Service: 4
There were 6 guys working
Atmosphere: 5
Food: 5
Service: 5
Always 10 out of 10 food ⭐
Atmosphere: 5
Food: 5
Service: 5
First time! Delicious...just great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheese Burger and Fries
FIRST AND LAST TIME AT FIVE GUYS GARBAGE BURGERS. OVERPRICED GARBAGE
Food: 1
Service: 1
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