McDonald's
1000 Islington Ave #1, Etobicoke
(416) 255-4152
Recent Reviews
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Must be insanely under staffed or general poor service when it took over 25min to get through drive through with not a lot of customers present. Was also served stale fries and a completely flat coke zero after the wait.
Atmosphere: 1
Food: 1
Service: 2
Understaffed terrible service at night terrible food will not be returning to this location
Atmosphere: 1
Food: 1
Service: 2
Staffs are always talking and laughing
No one cares about the customer and they forgot to give us forks and straws
There is one girl with glasses she’s always talking to the co workers
Atmosphere: 1
Food: 2
Service: 1
I wanted to take a moment to share a truly positive experience I had at **McDonald's**.
During my recent visit, I was genuinely impressed by the way the staff treated the kids in the restaurant. There were several young customers ordering and waiting for their food, and the employees were incredibly patient, kind, and respectful. They spoke to them politely, answered their questions without frustration, and made them feel welcome rather than like an inconvenience.
It was refreshing to see such professionalism and warmth. The staff maintained a calm and friendly attitude, even during busy moments. Small gestures like smiling, using polite language, and taking the time to make sure the kids understood their orders made a big difference. It created a positive and comfortable environment for everyone in the restaurant.
In a time when customer service can sometimes feel rushed or dismissive, this location truly stood out. The team’s respectful treatment of young customers reflects excellent training and strong leadership.
I highly recommend this location and appreciate the effort the staff puts into creating a welcoming atmosphere for all ages. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Great place! Very clean and well-maintained. Tables are regularly wiped and always clean, which makes it really pleasant to sit down and enjoy a meal. Orders are prepared and served on time. Friendly atmosphere and good service overall. I definitely recommend this McDonald’s location!
Atmosphere: 5
Food: 5
Service: 5
Bad attitude
Atmosphere: 1
Food: 1
Service: 1
Came here for lunch. As an employee of McDonald’s we have a discount we can redeem at any McDonald’s location if we show our card that only employees would have access to and a schedule if further verification is required. I go to many different McDonald’s showing that is the very least of my concern. I’ve been here multiple times and even got my discounts from multiple managers like how I said. This is my first time ever being asked for an id? As a manager you are asking for an id? How much more verification do you need beyond name in the app and schedule. I’m not sure how this lady is manager but needs to be trained asap on how to do things with customers and employees. Especially asking for someone’s id and personal information beyond what’s needed.
Atmosphere: 1
Food: 1
Service: 1
Bad customer service
Atmosphere: 1
Service: 1
The staff was not very helpful!
A convenient location with some parking available.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
I wish I could put a negative star. All my food felt as if it came out of the fridge. My fries were unhealthly over salted and undercooked. In the kitchen the whole ground was covered in food, definitely would not pass food safety. We should be able to sue for this. If you’re thinking of coming here, don’t.
Atmosphere: 1
Food: 1
Service: 1
dirty everywhere and nobody cares
Atmosphere: 1
Food: 3
Service: 1
Clean, efficient, and tasty
Atmosphere: 4
Food: 4
Service: 5
I refuse to come to this location anymore. Even though it's the most convenient, I'd rather drive an extra 10 minutes in another direction for something else. The soda is ALWAYS flat. Every single time. The lettuce is always brown, buns and bagels are hard enough you could use it for batting practice. Waiting for 15 mins to get into the drive thru only to be served cold, stale and flat food/drink? Not anymore.
Atmosphere: 1
Food: 1
Service: 3
I stood outside in the cold for more than 10 minutes right in front of the delivery driver's car, waiting for him to figure out which order was mine. I got very cold and couldn't feel my fingers because I was holding my phone to call customer service. When I received my order, the food was cold. I am very upset.
Atmosphere: 5
Food: 2
Service: 5
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