I just got a Big Mac and when I took my French fries out a big hair on my fries When I when back there they are 100 Ok with it
Atmosphere: 1
Food: 1
Service: 1
B A
I want to take a moment to recognize Tony at McDonald’s for his outstanding service and professionalism. Tony is incredibly friendly and truly dedicated to providing the highest level of customer service to every single person he serves. He consistently goes above and beyond — not only does he take the time to make sure your order is perfect, but he also offers helpful guidance on how to save money.
On more than one occasion, Tony has helped customers (including myself) download the McDonald’s app so we can collect rewards and take advantage of current promotions. This kind of thoughtful service shows that he genuinely cares about the customer experience, not just the transaction.
Tony is also a great leader. He can be counted on to work at any station with skill and efficiency, always maintaining the highest standards. What really stands out, though, is his positive attitude — he always greets me with a smile and treats me with respect.
Employees like Tony are rare, and McDonald’s is lucky to have him. I truly hope to see this young man get promoted — he absolutely deserves it.
Atmosphere: 5
Food: 5
Service: 5
Drawing Addict
The manager shephali and ocean were very rude to the customers and the employees, they were constantly talking in their language and yelling at the employees. I had ask multiple times before they noticed me also my fries were cold and not full.
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Fan
Just always so slow…takes the fast out of fast food. I’ve waited 15 minutes for a breakfast sandwich and many more instances of crappy times
Sharon Galloway
I picked up breakfast here and the food and service were great. The staff were friendly and helpful and the food was fresh and tasty! Great job! 👏
Atmosphere: 5
Food: 5
Service: 5
Carey Cavanagh
Fast, efficient, correct, hot, polite. Great work
Atmosphere: 4
Food: 5
Service: 5
Tsering
That’s the medium fries we got. Upon confirming if that’s an appropriate medium size fries, the server said yes..”that’s is medium fries.” I don’t think it’s not worth the amount I paid for the six nuggets meal with medium fries and chocolate milk.
Atmosphere: 5
Food: 1
Service: 1
L D
On January 4th 2024 I ordered a McDouble meal and got extremely sick from food poisoning. Violently puked 8 times over 2 days. Called left my name with the manger said GM would call never did. Called back 5 days later. No knew what about my call. Still haven’t heard from the GM. This restaurant clearly does not care about their customers. Horrible food, horrible service.
Atmosphere: 1
Food: 1
Service: 1
Eda E.
McDonald's is a reliable fast-food choice for quick, affordable meals. With classic favorites like the Big Mac, fries, and breakfast items, it offers something for everyone. The service is usually fast, especially through the drive-thru, though quality can vary depending on location. While it's not the healthiest option, it's perfect when you need a fast and satisfying bite on the go.
Atmosphere: 5
Food: 5
Service: 4
SHAY
Ordered using the mobile app. Food was served FAST! No issues.
The staff are unfriendly. The tone of voice is very angry.
Atmosphere: 4
Food: 5
Service: 2
Soha A.
First time getting McDonald’s in like a year. Order got punched in wrong (asked for Habanero and they gave me McCrispy) but that’s also on me for not checking the receipt. Then after a while - TEN minutes, they called my number and it disappeared from the screen, just to tell me it’ll be another 10 minutes. And then, when it was made, they didn’t even call the number to tell me that it’s made. So I waited 25 minutes for a burger
Atmosphere: 1
Food: 3
Service: 1
Bishan Singh
Vegetarian options: Very limited vegetarian options
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin Combo
George Adaimi
I visited the McDonald’s at Sherway Gardens to grab a Happy Meal for my kid, expecting a cheerful experience. Unfortunately, the teller seemed upset or frustrated, and their attitude made the interaction anything but pleasant. My child picked up on the negativity, and it completely ruined what should have been a simple, enjoyable outing. If you’re in customer service, at least try to smile or show some courtesy; it goes a long way, especially when serving families with young kids. Disappointing visit.
I just got a Big Mac and when I took my French fries out a big hair on my fries
When I when back there they are 100
Ok with it
Atmosphere: 1
Food: 1
Service: 1
I want to take a moment to recognize Tony at McDonald’s for his outstanding service and professionalism. Tony is incredibly friendly and truly dedicated to providing the highest level of customer service to every single person he serves. He consistently goes above and beyond — not only does he take the time to make sure your order is perfect, but he also offers helpful guidance on how to save money.
On more than one occasion, Tony has helped customers (including myself) download the McDonald’s app so we can collect rewards and take advantage of current promotions. This kind of thoughtful service shows that he genuinely cares about the customer experience, not just the transaction.
Tony is also a great leader. He can be counted on to work at any station with skill and efficiency, always maintaining the highest standards. What really stands out, though, is his positive attitude — he always greets me with a smile and treats me with respect.
Employees like Tony are rare, and McDonald’s is lucky to have him. I truly hope to see this young man get promoted — he absolutely deserves it.
Atmosphere: 5
Food: 5
Service: 5
The manager shephali and ocean were very rude to the customers and the employees, they were constantly talking in their language and yelling at the employees. I had ask multiple times before they noticed me also my fries were cold and not full.
Atmosphere: 1
Food: 1
Service: 1
Just always so slow…takes the fast out of fast food. I’ve waited 15 minutes for a breakfast sandwich and many more instances of crappy times
I picked up breakfast here and the food and service were great. The staff were friendly and helpful and the food was fresh and tasty! Great job! 👏
Atmosphere: 5
Food: 5
Service: 5
Fast, efficient, correct, hot, polite. Great work
Atmosphere: 4
Food: 5
Service: 5
That’s the medium fries we got. Upon confirming if that’s an appropriate medium size fries, the server said yes..”that’s is medium fries.”
I don’t think it’s not worth the amount I paid for the six nuggets meal with medium fries and chocolate milk.
Atmosphere: 5
Food: 1
Service: 1
On January 4th 2024 I ordered a McDouble meal and got extremely sick from food poisoning. Violently puked 8 times over 2 days. Called left my name with the manger said GM would call never did. Called back 5 days later. No knew what about my call. Still haven’t heard from the GM. This restaurant clearly does not care about their customers. Horrible food, horrible service.
Atmosphere: 1
Food: 1
Service: 1
McDonald's is a reliable fast-food choice for quick, affordable meals. With classic favorites like the Big Mac, fries, and breakfast items, it offers something for everyone. The service is usually fast, especially through the drive-thru, though quality can vary depending on location. While it's not the healthiest option, it's perfect when you need a fast and satisfying bite on the go.
Atmosphere: 5
Food: 5
Service: 4
Ordered using the mobile app. Food was served FAST! No issues.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
quick and efficient. thank you
Atmosphere: 5
Food: 5
Service: 5
The staff are unfriendly. The tone of voice is very angry.
Atmosphere: 4
Food: 5
Service: 2
First time getting McDonald’s in like a year. Order got punched in wrong (asked for Habanero and they gave me McCrispy) but that’s also on me for not checking the receipt. Then after a while - TEN minutes, they called my number and it disappeared from the screen, just to tell me it’ll be another 10 minutes. And then, when it was made, they didn’t even call the number to tell me that it’s made. So I waited 25 minutes for a burger
Atmosphere: 1
Food: 3
Service: 1
Vegetarian options: Very limited vegetarian options
Food: 5
Service: 5
Recommended dishes: Egg Mcmuffin Combo
I visited the McDonald’s at Sherway Gardens to grab a Happy Meal for my kid, expecting a cheerful experience. Unfortunately, the teller seemed upset or frustrated, and their attitude made the interaction anything but pleasant. My child picked up on the negativity, and it completely ruined what should have been a simple, enjoyable outing. If you’re in customer service, at least try to smile or show some courtesy; it goes a long way, especially when serving families with young kids. Disappointing visit.
Atmosphere: 1
Food: 3
Service: 1
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