Rita's Kitchen
1158 Albion Rd, Toronto
(416) 798-4115
Recent Reviews
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Cool place
Very poor customer service. Can’t recommend this place to anyone. Ghanaian business needs to wake up. Is like you begging them to sell to you.
If I could give zero stars, i would have.This is by far the worst Ghanaian restaurant in terms of customer service. The way that fair woman at the reception shouted at me when I was telling her I want extra Diehuo.we are trying to support your business but if that fair woman at the reception doesn’t learn how to approach customers.people are not going to come there patronize your business again.Today was my first time and see how she treated me.Poor customer service 👎👎👎
Bad customer service and a very rude lady serving 9/2/25 evening .
The owner of this restaurant really needs to listen to customer complaints and do something about it. The customer service is absolutely awful. I am literally in the restaurant right now and I am being stared at with dirty looks by this particular lady who is fair skin with pimples. She has a disgusting attitude and her body language alone is enough to not want buy anything. She does this every time I go there. I’ve had similar complaints from friends who refuse to spend their money in their restaurant because of this unusual behaviour. I want to support Ghanaian businesses so bad but What is going on???
Service: 1
Customer service is soo poor, doesn’t deserve canada
Atmosphere: 1
Food: 1
Service: 1
Where do I start with this. I came here yesterday to get lunch for my dad and I. I preordered it and it took me roughly 30 minutes to get to the restaurant. I ordered 1 jollof with chicken for my dad and 1 Waakye with beef for myself. When I got to the restaurant it wasn’t ready - after preordering it 30 minutes ahead also I had to wait 15+ minutes with only 2 people in line ahead of me, and when it came to my turn she just started making my order as if I didn’t call ahead. The Waakye comes with 1/4 of a fish a boiled egg and beef, I told her instead of fish please substitute it for beef. She gave me 2 pieces of beef in total. I was confused and she clarified you only get 1 piece of beef and 1 fish with your order. A whole carton of rice and spaghetti and they only give 1 piece of beef? And this meal is $17?. If you want more than 1 piece of beef you need to pay $5 - then they will give you 1 more piece. I was shocked. I asked isn’t the jollof and Waakye supposed to come with salad ? She said the salad isn’t prepared yet … it was 2 o’clock in the afternoon. This restaurant is a complete rip off. Imagine going to a different culture restaurant like a Jamaican one and ordering curry goat or stew beef and they give you ONE piece of curry goat or ONE piece of stew beef to eat with a whole carton of rice. The restaurant is extremely hot with no AC inside, they have those $5 foldable chairs and tables that you get from Walmart. They just got a debit machine in 2024. Also the staff is extremely slow and rude. Overall it was a TERRIBLE EXPERIENCE I would not suggest anyone eat here, this explains why the restaurant hasn’t evolved.
Atmosphere: 1
Food: 1
Service: 1
Good food! But need a better service!!
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Banku & Okro Soup
I hate to write a bad review but honesty is the best policy. Poor service with lack of communication, slow service, reheated food (with what I assume is a microwave), food just not great but I guess can do when you need a fix. I wouldn't recommend it here. Till this day I'm on the search for the Ghana spot that gives me what I've been missing
Atmosphere: 3
Food: 3
Service: 2
Food was buzzing minus the unwelcoming service received. I ordered Waakye and boy, it was scrumptious. Will be returning to order more.
Atmosphere: 5
Food: 5
Service: 3
Restaurantji Recommends
If you are a Ghanaian or an African and you want something “home” to eat, this is the place for you. I went there to eat fufu with friends on the day I was leaving Toronto. It was so ideal to have a taste far away from home
Atmosphere: 3
Food: 5
Service: 5
Great place for Ghanaian food.. the go to food for me here are: Diehuo, Waakye and
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Yam with Fish, Banku & Okro Soup
If I could give this place a 20/5 rating, I would!!!! Amazing amazing amazing food. First time here and I'm definitely coming back. The flavors are exquisite!
And there is a good ambiance to sit and enjoy your meal.
Atmosphere: 5
Food: 5
Service: 3
Bad service from the server attending to me .I made her serve the food and walked offThat's what you'll get for bad treatment, you don't deserve a dollar
Delicious food
Atmosphere: 5
Food: 5
Service: 5
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