St. James's Gate Toronto

Waitress was lovely but manager was extremely rude and unpleasant. We will not be returning.

Ive been coming here for years, since high school many moons ago, but recently the quality of the food has dropped off a cliff. Not sure what happened because this place used to be a reliable staple in the community. Not anymore judging on the drop in patronage as well. Quite sad

Atmosphere: 3

Food: 2

Service: 3

Quick service... Good food.

Atmosphere: 4

Food: 5

Service: 5

The service was so bad. We were made to wait and none even cared to give us a table. Totally disrespectful and unprofessional

Atmosphere: 1

Food: 1

Service: 1

Great Bangers & Mash, our waitress Mary was incredibly helpful and so happy to act as a local guide for some out of towners!

Manager was clearly intoxicated and spoke to customers in a rude and disrespectful manner. It was shocking and disappointing to see such behaviour from management in a public setting. This kind of conduct creates an uncomfortable atmosphere for guests and reflects poorly on the restaurant’s reputation. I hope the owners take this seriously and ensure that professionalism and respect are maintained at all times.

Atmosphere: 1

Food: 2

Service: 1

Taf, Kylie, Larysa, Tigh, Ariel, Mary, Kat, you're all great staff and it's been great talking with you.

Atmosphere: 4

Food: 4

Service: 5

Manager was unprofessional and showed no concern for customer satisfaction. The way the situation was handled felt dismissive and disrespectful. I expected much better service and accountability from a place like this. Management should focus more on treating customers with respect and resolving issues rather than ignoring them. I won’t be returning and definitely wouldn’t recommend this location to anyone.

Atmosphere: 1

Food: 1

Service: 1

While the dining experience itself was pleasant and the food met expectations, the overall impression was significantly marred by the baffling choice of managerial staff.
It is genuinely perplexing how an establishment would employ manager who is incapable of holding basic conversation in English.

I hope it gets better when we visit the next time.

Atmosphere: 3

Food: 4

Service: 2

I came in from Halifax and I was looking for a spot to have brunch near the airport. The food was exceptional, as a resident of the Maritime provinces I judge fish harshly.
The fish and chips were expertly made and the service was friendly.
Memorable place, this will be on my fly out routine for sure! Shout out to Mary for her wonderful service !

Atmosphere: 5

Food: 5

Service: 5

Ordered food via Uber Eats which far exceeded my expectations. Not only was it tasty but also very fresh and hot. It has been quite some time where I have been satisfied with anything from Uber Eats. Would definitely order again.

Food: 5

This is a nice Irish pub with good food, but I feel compelled to leave a positive review for the outstanding service provided by Mary who attended to our table. She was exceptional, sweet, kind and prompt. Mary chatted with us warmly and made us feel welcome, at home. It was like being served by a little queen, Queen Mary :) I look forward to returning and hope to find Mary again or her level of service. Excellent!

Atmosphere: 5

Food: 4

Service: 5

- Visited on thursday (2nd of october), Overall ambience of the place was good.
- Apparently the Manager of the place is extremely lethargic and behaved unconcerned about our table. We had to ask someone else for the condiments.

Atmosphere: 3

Food: 3

Service: 2

Went for lunch on Wednesday and our server Kiki was amazing! Very attentive and made the experience very enjoyable had a great time and will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Great time eating here with the family. Mary was awesome with the kids, made the whole meal more enjoyable for all of us. Nachos were good and perfect for sharing with the whole fam.

Atmosphere: 5

Food: 5

Service: 5