Very disappointed. Today I ordered a capuchino and asked for lactose free milk. I was informed that they no longer care lactose-free milk. I ordered a regular capuchino and disappointment, the foam was very watery.
F4 R
They wouldn't make a coffee even though they still had 1.5 hours left till closing time, instead they offered some older coffee that Noone would drink
Sandi Folkes
Worse customer service. The cashier did not say hello. Barely asked what I wanted. Asked if I wanted anything else, no eye contact as if I should not be there. She then put my coffee on the counter with no acknowledgement.
I will never return to this location. Never again
Daniel
Andrea is so funny every time I see her! Loved catching up with you :)
Yesook C (kpoplover42)
I was having a really bad day today, but Andrea turned it around. Thank you Andrea!
Dylan C
My coffee was made incorrectly but Andrea fixed it right away!
J T
Hi there, just saw Andrea be extremely rude to a customer in front of me and then talk bad about him when he left to other customers. She is not a good employee.
Pablo H
Andrea is awful, she’s so rude to customers. Sarcastic and disrespectful. Not a good look for the store, recommend replacing this employee for a better customer experience.
Killest Codd
Andrea needs to check her attitude. She didn’t even stir my coffee, what a terrible service!
Surbhi Malhotra
The store baristas aren’t friendly, or aware of company policies for a refill. Too sad to be denied a refill despite being a regular. The baristas need better training!
so cozy. the employees are so nice. just not a lot of seating
Atmosphere: 4
Food: 4
Service: 5
Rabjot Singh
Baristas need to be more professional. Very lazy. Though store is very cozy and warm vibe.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Crispy Grilled Cheese on Sourdough, Cookies
Esther
The team is incredible. Seeing the manager and owner/lead involved in orders is amazing.
Love the different playlists that are chosen depending on the day.
Dietary restrictions: Drinks are easily modified. Food has ingredients readily available and readable on the packages.
Atmosphere: 5
Food: 4
Service: 5
Conrad J
Watch out when you get orders for take out and make sure you check your drink right away, they forgot to add cream, espresso etc..they messed up the 2 drinks i ordered -_-
Atmosphere: 1
Food: 1
Service: 1
James Emslie
Rhys provides great customer service that goes above and beyond my expectations as a consumer.
Very disappointed. Today I ordered a capuchino and asked for lactose free milk. I was informed that they no longer care lactose-free milk. I ordered a regular capuchino and disappointment, the foam was very watery.
They wouldn't make a coffee even though they still had 1.5 hours left till closing time, instead they offered some older coffee that Noone would drink
Worse customer service.
The cashier did not say hello. Barely asked what I wanted. Asked if I wanted anything else, no eye contact as if I should not be there. She then put my coffee on the counter with no acknowledgement.
I will never return to this location. Never again
Andrea is so funny every time I see her! Loved catching up with you :)
I was having a really bad day today, but Andrea turned it around. Thank you Andrea!
My coffee was made incorrectly but Andrea fixed it right away!
Hi there, just saw Andrea be extremely rude to a customer in front of me and then talk bad about him when he left to other customers. She is not a good employee.
Andrea is awful, she’s so rude to customers. Sarcastic and disrespectful. Not a good look for the store, recommend replacing this employee for a better customer experience.
Andrea needs to check her attitude. She didn’t even stir my coffee, what a terrible service!
The store baristas aren’t friendly, or aware of company policies for a refill. Too sad to be denied a refill despite being a regular. The baristas need better training!
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
so cozy. the employees are so nice. just not a lot of seating
Atmosphere: 4
Food: 4
Service: 5
Baristas need to be more professional. Very lazy. Though store is very cozy and warm vibe.
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Crispy Grilled Cheese on Sourdough, Cookies
The team is incredible. Seeing the manager and owner/lead involved in orders is amazing.
Love the different playlists that are chosen depending on the day.
Dietary restrictions: Drinks are easily modified. Food has ingredients readily available and readable on the packages.
Atmosphere: 5
Food: 4
Service: 5
Watch out when you get orders for take out and make sure you check your drink right away, they forgot to add cream, espresso etc..they messed up the 2 drinks i ordered -_-
Atmosphere: 1
Food: 1
Service: 1
Rhys provides great customer service that goes above and beyond my expectations as a consumer.
Atmosphere: 5
Food: 5
Service: 5
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