I was in the store recently and overheard a conversation between a customer and one of the employees, Octavio. I didn’t catch the whole story, but what I did hear was Octavio speaking very loudly and in a rude, mocking way toward the customer. At one point, he even told them to go spend their money at another store instead of here.
Even without knowing the full context, it came across as unprofessional and made the atmosphere uncomfortable for people nearby. Customers shouldn’t have to listen to that kind of behavior while they’re just trying to enjoy their coffee.
I hope this is addressed, because from the outside it really didn’t look or sound like the level of service people expect from Starbucks.
Ajay Sudhakaran
This Starbucks is conveniently close to my workplace, making it a go-to spot year-round. I usually grab a Hot Chocolate in the winter and switch to an Iced Chai Latte during the summer — both always refreshing and consistent with what you'd expect from Starbucks. The customer service here is also excellent; the staff are friendly and quick.
One downside: there's no drive-thru, and parking can be a bit of a hassle, especially during busy hours. Still, it's a reliable location for a quick pick-me-up.
Atmosphere: 3
Food: 5
Service: 5
Jack Smagala
Absolutely my favorite Starbucks location Etobicke ~ Bloor and 427 : Fun vibrant atmosphere with students and people just enjoying good coffee and conversation: Views are great and staff Is always smiling and friendly. WOULD like I Say A Special Thank You to the Manager/ Staff Supervisor who is Top Notch Class Act., - Jack S
Atmosphere: 5
Food: 5
Service: 5
Tanmay Sharma
Pretty big starbucks with a lot of sitting space. Its open till 10 PM daily and the only one which is open till this time in this area Lot of collection of mugs but not very fancy Staff is decent and works good There is no drive thru which is a negative It has a lot of parking space available for free
Atmosphere: 4
Food: 4
Service: 3
Fena Topiya
It’s good location and service was very friendly by all the staff there.👍
Atmosphere: 5
Food: 5
Service: 5
Gurmeet Singh
Great service by employee luea✌🏻
Atmosphere: 5
Food: 5
Service: 5
Paresh Patel
Best Coffee and more... 👌
Atmosphere: 5
Food: 5
Service: 5
Greg Picard
we had beverages only it was nice and cool inside. happy to see the staff made some young girls calm down because they got loud
Great service here. Nice big place lots of parking.
Atmosphere: 5
Food: 4
Service: 5
Anna K
*chefs kiss* 😁 best Starbucks location in Etobicoke!
Atmosphere: 5
Food: 5
Service: 5
Uliana Millen
first of all, I want to say that it's great that this place works from 6 am, I came exactly at 6 am the establishment was already open the floors were clean freshly washed, the staff despite the early hour were very friendly and smiling. my phone died and after ordering I asked for a charger the girl helped me with the charger for my phone which really helped me out I took coffee and decaffeinated coffee and a very tasty croissant with chocolate I had a hard morning and this definitely made my day better. It was a great start to Sunday morning thanks to the guys who work there
Atmosphere: 5
Food: 5
Service: 5
nicole w
i had a issue with a cup i bought at the store i went and got the best service i have ever had anywhere. they listened to the issue i had and helped me right away. great customer service. love my daily trips to this Location thank you to every employee and manager at this Location. they always make me feel welcomed
Atmosphere: 5
Food: 5
Service: 5
Karan Majithia
Just had a coffee and it was way too sour. Seriously, it tasted awful, like something was off. They really need to clean their machines. Maybe they need to recalibrate them too. It's not hard to make a decent cup of coffee.
Not a great quantity or quality, and over priced.
Atmosphere: 1
Food: 1
Service: 3
I was in the store recently and overheard a conversation between a customer and one of the employees, Octavio. I didn’t catch the whole story, but what I did hear was Octavio speaking very loudly and in a rude, mocking way toward the customer. At one point, he even told them to go spend their money at another store instead of here.
Even without knowing the full context, it came across as unprofessional and made the atmosphere uncomfortable for people nearby. Customers shouldn’t have to listen to that kind of behavior while they’re just trying to enjoy their coffee.
I hope this is addressed, because from the outside it really didn’t look or sound like the level of service people expect from Starbucks.
This Starbucks is conveniently close to my workplace, making it a go-to spot year-round. I usually grab a Hot Chocolate in the winter and switch to an Iced Chai Latte during the summer — both always refreshing and consistent with what you'd expect from Starbucks. The customer service here is also excellent; the staff are friendly and quick.
One downside: there's no drive-thru, and parking can be a bit of a hassle, especially during busy hours. Still, it's a reliable location for a quick pick-me-up.
Atmosphere: 3
Food: 5
Service: 5
Absolutely my favorite Starbucks location Etobicke ~ Bloor and 427 : Fun vibrant atmosphere with students and people just enjoying good coffee and conversation: Views are great and staff Is always smiling and friendly. WOULD like I Say A Special Thank You to the Manager/ Staff Supervisor who is Top Notch Class Act.,
- Jack S
Atmosphere: 5
Food: 5
Service: 5
Pretty big starbucks with a lot of sitting space.
Its open till 10 PM daily and the only one which is open till this time in this area
Lot of collection of mugs but not very fancy
Staff is decent and works good
There is no drive thru which is a negative
It has a lot of parking space available for free
Atmosphere: 4
Food: 4
Service: 3
It’s good location and service was very friendly by all the staff there.👍
Atmosphere: 5
Food: 5
Service: 5
Great service by employee luea✌🏻
Atmosphere: 5
Food: 5
Service: 5
Best Coffee and more... 👌
Atmosphere: 5
Food: 5
Service: 5
we had beverages only it was nice and cool inside.
happy to see the staff made some young girls calm down because they got loud
Atmosphere: 5
Food: 5
Service: 5
Vanilla bean frap, add chai tea = ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great service here.
Nice big place lots of parking.
Atmosphere: 5
Food: 4
Service: 5
*chefs kiss* 😁 best Starbucks location in Etobicoke!
Atmosphere: 5
Food: 5
Service: 5
first of all, I want to say that it's great that this place works from 6 am, I came exactly at 6 am the establishment was already open the floors were clean freshly washed, the staff despite the early hour were very friendly and smiling. my phone died and after ordering I asked for a charger the girl helped me with the charger for my phone which really helped me out I took coffee and decaffeinated coffee and a very tasty croissant with chocolate I had a hard morning and this definitely made my day better. It was a great start to Sunday morning thanks to the guys who work there
Atmosphere: 5
Food: 5
Service: 5
i had a issue with a cup i bought at the store i went and got the best service i have ever had anywhere. they listened to the issue i had and helped me right away. great customer service. love my daily trips to this Location thank you to every employee and manager at this Location. they always make me feel welcomed
Atmosphere: 5
Food: 5
Service: 5
Just had a coffee and it was way too sour. Seriously, it tasted awful, like something was off. They really need to clean their machines. Maybe they need to recalibrate them too. It's not hard to make a decent cup of coffee.
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