I used to love this location, but now i’m thinking otherwise. today I was met with very poor customer service. I guess she’s working the night shift, but she was rushing and stingy with toppings which was already making me very annoyed. her attitude was gross as well. whoever is reading this, please revaluate keeping her as your employee. she’s not a good worker and serves poor service and quality of food, thank you.
Atmosphere: 2
Food: 2
Service: 1
Kaiden Field
I accidentally sent my order to this restaurant instead of another and when I called the restaurant to cancel the girl laughed at me then said she didn’t know what to do abt that.
Service: 1
sagar sajwan
rude staff!
Andrew Kostangi
The Girl that was working at night shift 10:50 15/7/2025 was so rude and doesn’t like that I ordered at night after she cleaned her stuff and was ready to go home, if you are upset to do your Job , go back to your home country and leave your place to someone respectful
Atmosphere: 1
Food: 1
Service: 1
Charme Parmar
Only problem was the employee working there i think her name was arpita. Very rude for no reason, no responsibility and was talking to me like i said something to her but she was rude to everyone.
Service: 1
Hamza Ali Khan
Had to wait more than 15 minutes to order and there was only one person ahead of me. Lady working kept going to the back and would take some time to come back out. She was working alone and nobody was there to help which slowed everything down. Staff looked overworked and there was no effort put into the sandwich i ordered. Also i didnt notice until the end but she put my vege patty sandwhick right next to a chicken sandwich while preparing and in the oven.
Atmosphere: 1
Food: 2
Service: 1
Rasheif Bartley
Worst customer service Ive ever experienced i got eye rolling for nothing at all lol. She seems very annoyed. This needs to be investigated or you will lose a lot of customers.
Sukhjinder Singh
I recently visited this Subway location and was quite disappointed with the overall customer experience. From the start, the service felt rushed and impersonal.
When I began to place my order, I was met with eye-rolling, a dismissive tone.
I understand that food service can be stressful, but there is never an excuse for outright disrespect. Everyone deserves to be treated with dignity, especially in a service setting where customer interaction is key to the experience.
This kind of behavior not only reflects poorly on the store but also damages trust in the Subway brand.
What made things worse was the way my food was prepared. I ordered a wrap and asked for it to be grilled. The staff member placed it on the grill briefly, seemingly just for show, and then handed it to me. When I started eating, I realized it was completely cold — the wrap wasn’t heated properly at all. It felt dishonest and careless, especially considering I had clearly requested a hot sandwich.
Jensin Davis
I had a poor experience in this location, I honestly don’t understand why subway has gone downhill with their quality of service and food. The worker was not rude but they seemed to be annoyed making my sandwich and although I understand it must be tiring but at least not take it out on the customers. My food was very poor and the churro was stale and bitter.
Tejas Gunjal
Subways are one of my favourite place for food. I love it but very first time I felt like I wasted my money. The girl who was working there was kind of rude. Also the place had no sauces available in stock. The worst experience ever. So disappointed .
I usually enjoy visiting Subway, but my recent experiences at this location have been a bit disappointing. I’ve interacted with the same staff member, Arpita, a few times, and unfortunately, each time I felt the service lacked warmth and courtesy. It seemed like she wasn’t very engaged or interested in helping, which made the overall experience less pleasant. I hope to see improvements in customer interaction moving forward, as a welcoming attitude makes a big difference.
Dev Solanki
They have the worst staff i have ever seen. One of the staff members was so rude that when we confronted her about the portions toppings in our sandwich, she started yelling that she gave enough though she did not put any extra chicken which we already mentioned in the order and paid extra for. Would not recommend anyone to go there.
Olivia Yu
The usual taste but it took very long
Atmosphere: 4
Food: 5
Service: 3
vivek singh
Worst management ever seen in any subway store. The asian guy around was very rude and has no respect for the customers. Do not visit.
Atmosphere: 1
Food: 1
Service: 1
Alan George
Had a great experience - Athira was friendly, quick, and made my sub just right. Excellent service—I'll definitely be back!
I used to love this location, but now i’m thinking otherwise. today I was met with very poor customer service. I guess she’s working the night shift, but she was rushing and stingy with toppings which was already making me very annoyed. her attitude was gross as well. whoever is reading this, please revaluate keeping her as your employee. she’s not a good worker and serves poor service and quality of food, thank you.
Atmosphere: 2
Food: 2
Service: 1
I accidentally sent my order to this restaurant instead of another and when I called the restaurant to cancel the girl laughed at me then said she didn’t know what to do abt that.
Service: 1
rude staff!
The Girl that was working at night shift 10:50 15/7/2025 was so rude and doesn’t like that I ordered at night after she cleaned her stuff and was ready to go home, if you are upset to do your Job , go back to your home country and leave your place to someone respectful
Atmosphere: 1
Food: 1
Service: 1
Only problem was the employee working there i think her name was arpita. Very rude for no reason, no responsibility and was talking to me like i said something to her but she was rude to everyone.
Service: 1
Had to wait more than 15 minutes to order and there was only one person ahead of me. Lady working kept going to the back and would take some time to come back out. She was working alone and nobody was there to help which slowed everything down. Staff looked overworked and there was no effort put into the sandwich i ordered. Also i didnt notice until the end but she put my vege patty sandwhick right next to a chicken sandwich while preparing and in the oven.
Atmosphere: 1
Food: 2
Service: 1
Worst customer service Ive ever experienced i got eye rolling for nothing at all lol. She seems very annoyed. This needs to be investigated or you will lose a lot of customers.
I recently visited this Subway location and was quite disappointed with the overall customer experience. From the start, the service felt rushed and impersonal.
When I began to place my order, I was met with eye-rolling, a dismissive tone.
I understand that food service can be stressful, but there is never an excuse for outright disrespect. Everyone deserves to be treated with dignity, especially in a service setting where customer interaction is key to the experience.
This kind of behavior not only reflects poorly on the store but also damages trust in the Subway brand.
What made things worse was the way my food was prepared. I ordered a wrap and asked for it to be grilled. The staff member placed it on the grill briefly, seemingly just for show, and then handed it to me. When I started eating, I realized it was completely cold — the wrap wasn’t heated properly at all. It felt dishonest and careless, especially considering I had clearly requested a hot sandwich.
I had a poor experience in this location, I honestly don’t understand why subway has gone downhill with their quality of service and food. The worker was not rude but they seemed to be annoyed making my sandwich and although I understand it must be tiring but at least not take it out on the customers. My food was very poor and the churro was stale and bitter.
Subways are one of my favourite place for food. I love it but very first time I felt like I wasted my money. The girl who was working there was kind of rude. Also the place had no sauces available in stock. The worst experience ever. So disappointed .
Restaurantji Recommends
I usually enjoy visiting Subway, but my recent experiences at this location have been a bit disappointing. I’ve interacted with the same staff member, Arpita, a few times, and unfortunately, each time I felt the service lacked warmth and courtesy. It seemed like she wasn’t very engaged or interested in helping, which made the overall experience less pleasant. I hope to see improvements in customer interaction moving forward, as a welcoming attitude makes a big difference.
They have the worst staff i have ever seen. One of the staff members was so rude that when we confronted her about the portions toppings in our sandwich, she started yelling that she gave enough though she did not put any extra chicken which we already mentioned in the order and paid extra for. Would not recommend anyone to go there.
The usual taste but it took very long
Atmosphere: 4
Food: 5
Service: 3
Worst management ever seen in any subway store. The asian guy around was very rude and has no respect for the customers. Do not visit.
Atmosphere: 1
Food: 1
Service: 1
Had a great experience - Athira was friendly, quick, and made my sub just right. Excellent service—I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
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