Subway
2735 Lake Shore Blvd W, Etobicoke
(416) 255-7827
Recent Reviews
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Was there last week and place was closed in the daytime.
Past few times I walked there the place was closed (at like 3-8pm). Or sometimes it would be open but the worker inside would say that they are closed
Would give it 0 stars if possible, have had Multiple issues with them in the past, and today I ordered some things for pickup, my money was taken and told me when to arrive, only to find out when I did it was CLOSED EARLY. No reason posted why or even that it was closed, just door locked and for whatever reason they took my order and my money. Crazy. Will never be returning to subway as there is no way to get help as you are looped around in what they call a customer service page, where it does less than nothing and they just want to piss you off so you stop trying. Horrible franchise.
I asked to grill the sandwich and ordered through the subway app.
The sandwich was not at all grilled.
You don’t get here what you asked.
I went here on May 8, 2025, 9.15pm. Girl was talking on the cell phone. She said we are closed, I said your working hours on the door says closing at 11pm.
I guess she didn’t like cutting her conversation on the phone.
She said rudely okay What do you like to order?
I said I’m not gonna order if I feel that service will not be willing to serve customer good, and I left.
Same girl was rude last time I was here, when I ordered.
I am not going to go this location again.
Worst workers ever
Awesome food especially staff is very friendly.
I don’t know why I always have to roll the dice eating at these places. I never know if I’m going to get some decent bread or some stale rock. And it’s more often I have stale bread honestly. I might just give up on subway because they don’t have people that care enough I think about quality control. Ppl hiding in back or on phones…
When you gotta pick your bread apart to eat it so you don’t get hard shards of bread to deal with. I’ve never had to eat sandwiches like this anywhere else, ever.
Atmosphere: 2
Food: 2
Service: 2
great customer service
by ravneet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki 240 Cals
No one was at counter so I decided to use
The bathroom and they might hear me. Bathroom smelled like stale piss. And when I was done still no one. I waited 5 - 10 mins then I waked across the road instead
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The morning worker on 12/11/2024 just made my sandwich terrible! I ordered a 6in meatball and the bread they gave me was not fresh.. on top of that when she built my sandwich it was not near the same quality as other subways! Just a dry meatball sub.. no sauce almost as if she drained it out into the container n just gave me dry meatballs!
Now she began to build my sandwich and just threw it on there… i asked for garlic aioli dressing and after she applied she didnt tuck the sandwich and put the wrapper right on the sauce….. what happens when i open my sandwich… sauce on the wrapper.. not my sandwich…
I may sound picky.. but I just feel you can make a sandwich a little better.. as a customer am i asking too much to at least get an enjoyable sandwich? Im paying after all.. but what i payed for this time went right into the trash after 1 bite.. i almost walked out without paying but IM not disrespectful.. n thought lemme try before i judge.. should've trusted my gut n just left!
Literally the worst subway sandwich in my life! Never going back.
Atmosphere: 5
Food: 1
Service: 1
Great place to get subs!
Atmosphere: 5
Food: 5
Service: 5
Rest is fine but isn't it basic customer service etiquette to remove the airpods while attending the customer neither did she bother with basic greetings
Atmosphere: 3
Food: 3
Service: 1
Very bad service, the girl at the counter Ravneet did not even have the courtesy to say Hello. She just had AirPods in her ear and was talking to someone. I asked her for a foot long veggie sub, she put very little lettuce and I had to ask her to lettuce again. In foot long, there should be 6 pieces of cucumber she decided to save food cost and only put 5 pieces . She was being very cheap on food.. I understand everything is expensive but a least put some veggies because you are charging me $20 for it. I must say Thank you for the extra cheese without charging.. be more focused in your job , provide good service you are getting paid for it.
Atmosphere: 1
Food: 1
Service: 1
Even if you are selling the store please still maintain the minimum franchise requirements. Thank you!!
Atmosphere: 1
Food: 1
Service: 1
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