Subway

Unit 4, 452 Rathburn Rd, Toronto
(416) 622-7782

Recent Reviews

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This Subway is dishonest and refuses to honour website promotions. Do not support this outlet.

Atmosphere: 2

Food: 2

Service: 1

Kapil Rawat

The staff is pathetic here they dont know the policy of subway moreover they dont know how to talk to customers.

Atmosphere: 1

Food: 1

Service: 1

Ravinder Singh Randhawa

Today I was want to use bathroom ,but the staff of subway (that was a girl ) she says our bathroom is not working ,It doesn’t not happened first time with me ,at the same location it happens more than ten times.Thank you keep it up

Atmosphere: 1

Food: 1

Service: 1

SRIRAM SARAVANAN

Updated Review – 4⭐️

A few months ago, I visited this Subway around 8:05 AM, expecting it to be open and ready for service as advertised (8:00 AM). Unfortunately, at that time, the staff was still cleaning, and I was asked to wait 15 minutes before placing an order. The toaster also needed another 10 minutes to heat up. It felt like the store wasn’t genuinely ready for customers, and I left quite disappointed.

Based on that experience, I left a critical review and didn’t intend to return.

However, I happened to stop by again recently—and to my surprise, the experience was noticeably better. The young woman at the counter—who I realized was the same person from last time—recognized me instantly. She took the initiative to call her manager without me saying a word. That gesture caught me off guard, in a good way. Honestly, I felt a little bad afterward because she clearly remembered the situation and wanted to make things right.

The manager came out, kindly asked if everything was okay now, and mentioned he had seen my review. He explained that it does take some time to get things up and running in the morning. While I still believe an 8 AM opening should mean being fully ready by that time, I genuinely appreciated their effort to acknowledge the feedback and follow up in person.

Also, credit where it’s due: the staff member who makes the subs was not only proactive and professional—but I’ll admit—she’s also pretty cute lol 😊

Thanks to that thoughtful gesture and the improved service, I’m updating my rating to 4 stars. It’s not just about getting it right, but also about how you handle things when they go wrong—and this team handled it well.

Atmosphere: 4

Food: 4

Service: 4

Bijal kargthra

Shout out to Manpreet, I m extremely happy with vegetarian sandwich she made for me....It was exactly how I wanted. Highly recommend....Thank you.

ravinder sandhu8621

It was a great experience, manpreet was the one serving. She is friendly.

Michael Mesbahi

Riyal, with a very pleasant smile and attitude, took our order eagerly and went above and beyond to accommodate us today. Normally my experience at The Subway isn't very special but today Riya changed all that.

Gaurav Kumar

Been visiting the location over the last 2 years mostly during the lunch time. The store is clean and the staff is great. One of the staff member “Kamal” has been there for long and placing orders with her has been super easy. Always recommends newly launched subs or sauces and does remember your go to sandwich is a plus. My go to store.

jatin

One of the best subway and the guy named Jeetu is really very nice and polite person

Muskan rajput

Great service and friendly environment created by employees. I was so confused what should I get. Kamal recommended me and customized my sandwich lil bit which turns out perfect and delicious. I was very satisfied with her customer service.

Vedagna Raval

Manpreet was super fast with her work. All the stars for her

Kush vyas

Just had foot long, great service by meet and jeetu, thanks will visit again…

Brain Diesel

Subway restaurants are pretty standard. Good healthier food choices in a brightly coloured but kinda bleak atmosphere. They have the vibe of a cafeteria. I docked a point because I hate the tip prompt at the end of the transaction. I go to fast food restaurants when I want a quick bite and don't want to tip.

kevin singh

Great customer service from Ishpreet, clean and friendly attitude. 💯💯

David \u0026 Trisha

Enjoyed a delicious simple cold cut turkey sandwich with my husband this Sunday evening. Thank you Riya for the great customer service!

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