The service here at Subway Sandwich is really bad.
Atmosphere: 1
Food: 1
Service: 1
Tamas L
Good stuff no complains nothing special just simply good
Atmosphere: 4
Food: 4
Service: 4
tirth shah
Disgusting order delivered I included Turkey, Ham and Bacon inside when i ordered only the veggies and strictly nothing else
jason bai
This location never seems to be able to honour a valid subway coupon. Happened three times, not worth the effort.
Saaid Abukar
Ramani and Minoshi Great customer service
Dhanush Ramesh
I repeat do not order for this place, do not order. Stay hungry instead. Got my order wrong, went to home came to ask for a replacement and they asked me to take the patty and put it on the sandwich. I politely asked for the manager and thy informed that they won't be in until 3 days after. How rude and insensitive all of this is. I mean has subway now lost its focus?
Atmosphere: 1
Food: 1
Service: 1
Dana Boivin
The best ladies working every time I go! They remember me and service is so fast. They put a smile on my face every visit.
Atmosphere: 5
Food: 5
Service: 5
Siobhan Patterson
Just 2 toppings allowed. Never had that limit at other Subways
Nil Gondaliya
Worst location ever To get your sandwich from. Very minimal toppings & bread is not toasted as well even though asked specifically.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Patty
Melonie D'souza
I recently ordered a Subway sandwich online with specific instructions, taking advantage of their “buy one, get one free” footlong offer. While I appreciated the deal, I was shocked by the rude and unprofessional behavior of the staff.
The order was incorrect, despite our paying for all the ingredients. After starting on one of the six-inch halves, my partner realized there was hardly anything in it—just plain bread with minimal fillings. When we brought this to the associate’s attention, we had to open the other sandwiches to verify the same issue. Instead of addressing the mistake, the associate accused us of “fabricating” the problem. Why would we go to the trouble of removing chicken or toppings ourselves just to complain? We’re not that petty, and it was offensive to be treated as if we were. If anyone was being cheap, it certainly wasn’t us.
On top of that, when we returned the sandwiches, the associate kept them instead of discarding them, which felt unprofessional and unsanitary. We received a refund, but this entire experience was extremely frustrating and disappointing.
I am deeply upset about this experience. I was counting on this meal, and not only was it handled poorly, but I left hungry and frustrated. I am determined to make sure others know about the issues at this location. Until these problems are addressed, I would not recommend this store to anyone.
First time experience was so bad that we wrote an email to store manager. Gave it a second shot today only because it’s conveniently located near by. However, super rude staff and the worse quality of food! They try to be cheap by not adding anything you’re paying for. Will never visit this location and will advise everyone the same to save yourself from the horrors of customer service and bad food!
Atmosphere: 1
Food: 1
Service: 1
Jay Lee
(*Photo took at the Subway branch) This Subway branch is the worst. I ordered Steak and Cheese sandwich with veggies toppings and this is what I got. There is no steak.. I mean no protein. I asked if they want to remake my sandwich and the manager said this is how they supposed to make Steak and cheese sandwitch.. DO NOT order at this location. Worst experience!
Atmosphere: 1
Food: 1
Service: 1
Alex Lewchyshyn
Last weekend, I visited this location and went to grab myself a jerk chicken salad bowl for lunch to take to have at work it was delicious! Great service from the staff working behind the counter too!
Atmosphere: 5
Food: 5
Service: 5
Julia Grunau
Other Subway locations near me have run out of bacon or cheese (!)... but this one always has everything in plenty, and the service is quick, efficient, and friendly. I go every week for a takeout family meal.
Atmosphere: 5
Food: 5
Service: 5
Vrushti Trivedi
The worst customer service experience ever- Upeksha and her manager Ramana were both very rude and when we asked them to apologize for the way they were talking, they refused to apologize and argued even more. During the conversation Upeksha kept rolling her eyes and her manager did not stop her- instead her silence and taking Upeksh’s side encourager her behaviour. (also Upeksha wasnt wearing her name tag- we are going off of what Ramana said her name was.
I have never felt so bad visiting a store- it ruined my night. Their behaviour was super frustrating- and I hope the Subway Corporate takes strict action and sets an example to discourage this behaviour
The service here at Subway Sandwich is really bad.
Atmosphere: 1
Food: 1
Service: 1
Good stuff no complains nothing special just simply good
Atmosphere: 4
Food: 4
Service: 4
Disgusting order delivered
I included Turkey, Ham and Bacon inside when i ordered only the veggies and strictly nothing else
This location never seems to be able to honour a valid subway coupon. Happened three times, not worth the effort.
Ramani and Minoshi Great customer service
I repeat do not order for this place, do not order. Stay hungry instead.
Got my order wrong, went to home came to ask for a replacement and they asked me to take the patty and put it on the sandwich. I politely asked for the manager and thy informed that they won't be in until 3 days after. How rude and insensitive all of this is. I mean has subway now lost its focus?
Atmosphere: 1
Food: 1
Service: 1
The best ladies working every time I go! They remember me and service is so fast. They put a smile on my face every visit.
Atmosphere: 5
Food: 5
Service: 5
Just 2 toppings allowed. Never had that limit at other Subways
Worst location ever To get your sandwich from. Very minimal toppings & bread is not toasted as well even though asked specifically.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Patty
I recently ordered a Subway sandwich online with specific instructions, taking advantage of their “buy one, get one free” footlong offer. While I appreciated the deal, I was shocked by the rude and unprofessional behavior of the staff.
The order was incorrect, despite our paying for all the ingredients. After starting on one of the six-inch halves, my partner realized there was hardly anything in it—just plain bread with minimal fillings. When we brought this to the associate’s attention, we had to open the other sandwiches to verify the same issue. Instead of addressing the mistake, the associate accused us of “fabricating” the problem. Why would we go to the trouble of removing chicken or toppings ourselves just to complain? We’re not that petty, and it was offensive to be treated as if we were. If anyone was being cheap, it certainly wasn’t us.
On top of that, when we returned the sandwiches, the associate kept them instead of discarding them, which felt unprofessional and unsanitary. We received a refund, but this entire experience was extremely frustrating and disappointing.
I am deeply upset about this experience. I was counting on this meal, and not only was it handled poorly, but I left hungry and frustrated. I am determined to make sure others know about the issues at this location. Until these problems are addressed, I would not recommend this store to anyone.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sweet Onion Chicken Teriyaki 490 Cals
Restaurantji Recommends
First time experience was so bad that we wrote an email to store manager. Gave it a second shot today only because it’s conveniently located near by. However, super rude staff and the worse quality of food! They try to be cheap by not adding anything you’re paying for.
Will never visit this location and will advise everyone the same to save yourself from the horrors of customer service and bad food!
Atmosphere: 1
Food: 1
Service: 1
(*Photo took at the Subway branch)
This Subway branch is the worst. I ordered Steak and Cheese sandwich with veggies toppings and this is what I got. There is no steak.. I mean no protein. I asked if they want to remake my sandwich and the manager said this is how they supposed to make Steak and cheese sandwitch.. DO NOT order at this location. Worst experience!
Atmosphere: 1
Food: 1
Service: 1
Last weekend, I visited this location and went to grab myself a jerk chicken salad bowl for lunch to take to have at work it was delicious! Great service from the staff working behind the counter too!
Atmosphere: 5
Food: 5
Service: 5
Other Subway locations near me have run out of bacon or cheese (!)... but this one always has everything in plenty, and the service is quick, efficient, and friendly. I go every week for a takeout family meal.
Atmosphere: 5
Food: 5
Service: 5
The worst customer service experience ever- Upeksha and her manager Ramana were both very rude and when we asked them to apologize for the way they were talking, they refused to apologize and argued even more. During the conversation Upeksha kept rolling her eyes and her manager did not stop her- instead her silence and taking Upeksh’s side encourager her behaviour. (also Upeksha wasnt wearing her name tag- we are going off of what Ramana said her name was.
I have never felt so bad visiting a store- it ruined my night. Their behaviour was super frustrating- and I hope the Subway Corporate takes strict action and sets an example to discourage this behaviour
Atmosphere: 1
Food: 1
Service: 1
Loading...