Tim Hortons

415 The Westway, Etobicoke
(416) 614-1171

Recent Reviews

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sia mehta

Garima was amazing thank you so much!

Atmosphere: 5

Food: 5

Service: 5

MOH A

Great store but the coffee I bought from this location was not good quality.

Vegetarian options: Yes

Wheelchair accessibility: Yes

Atmosphere: 5

Food: 1

Service: 5

Hadisa Tokhi

Cozy environment, good place to get a cup of coffee and chat with your friends!

Jess Joji

I waited for almost 15 minutes for my order and finally when I go asked them, they had kept it on the counter but forgot to tell me

Service: 1

Olivia McAllister

I visited your establishment on December 10, 2024 at 12:20pm. I bought a nutella cookie and a chocolate chunk cookie. when I received my nutella cookie, I didn’t think anything of it. However, when I got back to school, I realized my cookie looked very oily. When I checked my cookie it looked RAW. it was very raw and oily. This is not the first time this happened, but the second. The first time it happened, I told the workers and they told me the cookie was fresh and that’s how it was supposed to be. They did not refund me and I had to end up throwing it in the garbage. The workers are always rude and do not know what good service looks like.

Atmosphere: 1

Food: 1

Service: 1

Jatindar Kahlon

Nice coffee

Atmosphere: 5

Андрій Деркач

The worst service

Khalid Qureshi

First time here, first of all Tim Hortons app is not working in their system, so can not honour any deal on the app, called manager. She said no deal at this Tim Hortons. I just bought a coffee but that’s also not good as well, Good luck guys!!

Atmosphere: 1

Food: 1

Service: 1

Rita Shefer

I always order Chicken Noodle Soup at Tim Hortons, but for some reason only HERE they won't give it to you a butter and a knife here. You always have to ask for them. Even though I paid for everything in the set.

Atmosphere: 5

Food: 5

Service: 3

Ume Kalsoom

Called to see if they carried Oreo Ice capp and the customer service was exceptional. Kindly Do Not discontinue Oreo ice cap!! Thank you!

Atmosphere: 3

Food: 5

Service: 3

Marc Agustin

Without fail, every time I add an extra instruction, they somehow mess it up. On multiple occasions. I would ask for “milk on the side” at the counter just to ask again at pick up because someone didn’t relay it to them. Same goes for a double toasted bagel with butter, only single toasted which barely toasts the bagel.

On occasion, I’d have to wait egregiously long just to get a single iced coffee. Once I had to ask them to remake it since they forgot to add something, then they proceeded to argue with me saying I got my coffee after I handed it to them for a remake!

For the cost it’s serviceable, but aside from that, I try to avoid this location unless I really need something in a pinch.

Atmosphere: 3

Food: 3

Service: 2

Gokul P

Open 24 hrs ..great price

Letchame Orion

Listen… these people need to be spoken to like 5x in order for you to get what you need correctly. I dunno if they’re smoking the grass on break, or before going in, but they seem clueless. Went in there 3x in one week, and each time it was a different mistake from wrong coffee, wrong food, to missing items. Then they wanna try and tell you what you said vs what you actually said. Very argumentative, and wrong at that. Poor customer service.

Atmosphere: 3

Food: 5

Service: 1

Manny Aryee

The girls serving was very rude and not pleasant. Girl saw me at the counter and was cleaning instead of serving the customer. When she finally took my order I told her to stir my coffee with a shot of espresso and she handed it to me rudely only to walk out the store to realize my coffee was not stirred. Tasted nasty

Food: 1

Service: 1

Justin Singh

i ordered a chicken noodle soup they gave me soup with no chicken
in the packet no tissue paper
no butter no salt no pepper nothing
its just they wanted to give me soup thats it. staff not good they even don’t know what to give with the order they don’t fulfilled my order as if someone spending 6$ on your time uh should give as best service as you can. not recommended. I came because earlier girl name alivia chattrath was working here she is best employee of this tim she was best at this tim highly recommend to get alivia back please

Atmosphere: 5

Food: 1

Service: 1

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