Tim Hortons
5470 Dundas St W, Etobicoke
(416) 239-9798
Recent Reviews
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Good muffins
Atmosphere: 5
Food: 5
Service: 5
One of the best tims around coffee always fresh and kick ass staff
Atmosphere: 5
Food: 5
Service: 5
I'm not surprised why this location has low ratings. Their customer service is the worst! I bought 3 breakfast combos with vanilla dip donuts. They first forgot my donuts. Then I nicely asked for a small box to put the donuts in so that they didn't get squished. PINTI (a young female server) spent a good amount of time complained and said I should have had told her when she was picking them up. I replied that I couldn't see behind the display case if she was holding a bag or a box. But she kept going on with her lecture and gave me a giant box (50 pack) for the 3 donuts?! I just don't understand the attitude, especially she is like half my age. I suggest the owner should either re-train her or find a better replacement.
Service: 1
Rude manager on cash. We asked what drinks they had with the combo, and she said anything, but in a very rude attitude. Very poor customer service
Atmosphere: 1
Food: 5
Service: 1
A very busy location, however a good spot to get T.H. and Esso gas.
Atmosphere: 4
Food: 4
Service: 5
came here in a rush for breakfast, the bread was not fully cooked through, they did not put jam as per my request, the coffee was not warm and i would not go back. many better places here.
Atmosphere: 2
Food: 2
Service: 3
It so bad experience. I ordered french vqnilla and veggies …veggies were not fresh and ta coffe is soo bad
Atmosphere: 5
No accessible menu available online or in person, when you actually go into the location they rush you to tell them what you want even if you’re clearly still looking at the tiny menu that changes every 5 seconds and are clearly still trying to choose, and if you ask for more time they’ll leave and ignore you until they can’t anymore. I just tried to call in advance to ask about the menu to avoid this behaviour and the lady told me I had to download their actual app to access it… horrendous everything all around from service or atmosphere etc unless you know exactly what you want before even going in and are still okay with it being wrong!!
Food: 2
Rupinder kaur have a great experience in customer service. She is very helpful.
Atmosphere: 5
Food: 5
Service: 5
Will serve you anything if you don’t know what you’re ordering. Literally ripping off people. Where did the good Timmie days go. 🫠
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very Quick service, fresh food and friendly team
Atmosphere: 5
Food: 5
Service: 5
Great service amazing customer experience coffee the best
Good service and food everthing
Atmosphere: 5
Food: 5
Service: 5
Always fresh no complaints love the staff very nice polite and friendly. Great customer service.
Atmosphere: 5
Food: 5
Service: 5
Great people
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