Worst timhorton . You can throw Canadian money in the trash , no one needs it . (Refused to accept cash.)
lostweirdgirl
Great experience here. I usually skip the other Timmie’s down the road and go to this one as what order has more consistency than other Tim's, as from my own personal experience. I order an iced Capp with oat milk instead of the usual cream and it comes out good each time.
Atmosphere: 5
Food: 5
Service: 5
Uzra Khabibi
Thank you Andrea for always making our mornings better! She’s very kind and friendly always greeting us and remembering our orders we appreciate your kindness😊
Service: 5
Ezana Michael
Andrea is the best and makes my mornings every day!! Her experience in customer service makes her an asset to the tims staff and i see how she makes her coworkers better as a leader.
Atmosphere: 5
Food: 5
Service: 5
Agrima Sharma
If i could go by not giving any stars for the service i would. Visited the store on Monday Morning Dec 2,2024. The staff was not at all welcoming. Very rude. Gave my order wrong and both the women were very rude and felt like they were forced to work there. The management should look into training their staff on how to be nice to people instead replying to every comment with a link.
Atmosphere: 1
Food: 2
Service: 1
Rahul Prajapati
Never seen this type of service ever at tims! Stuff is super rude! First they give wrong order and when you ask to give you correct order. They make weird faces!!!
Service: 1
LoreinRachel Rego
Extremely rude staff inadequate service didn’t even repeat the order and ended giving the wrong order
Atmosphere: 1
Food: 5
Service: 1
Alastair Fraser Scott
Fine 🤗
Atmosphere: 4
Service: 4
Ansjyot Kapoor
Anish took our order through drive thru and he truly made our day!! Big respect for him.
Service: 5
Jashan Saini
Took more than half an hour for preparing my order.
Terrible service. Waiting for an order is very long.
Atmosphere: 1
Food: 3
Service: 1
Mykola Chaban
Today Oct 27 2024 11:30 I visited this location and was very disappointed by the service. I went through the drive-thru, ordered coffee and a couple of flatbreads, and was asked to wait in the parking lot while my order was prepared. After waiting around 15 minutes with no sign of my order, I decided to go inside to check on it.
Inside, I was surprised by the chaos. There were about eight employees working, but no one seemed to have any idea where my order was or who was responsible for it. They kept pointing fingers at each other, and no one took ownership of the situation. Frustrated, I asked to speak to a supervisor, but that only added more wait time, as I stood there for a few more minutes before anyone came over to assist me.
When the supervisor finally arrived, she seemed unsure of the situation and hesitant to communicate openly. I asked her name so I could document my experience accurately, but she was unwilling to give it, which added to my frustration.Eventually, she told me my order wasn’t ready because, apparently, no one on the team knew how to prepare the food I had ordered. I felt like they weren’t trained properly, and their teamwork and communication were severely lacking.
In my opinion, a location like this, which should be a quick and convenient option, needs to address these staffing and training issues. Having eight people on the team, yet no one available or trained to complete basic orders, is unacceptable. There needs to be clear leadership and accountability, so customers don’t end up waiting endlessly without an explanation.
This experience has made me rethink visiting this location in the future. I hope management sees this review and takes it seriously enough to make some improvements in training, communication, and accountability.
Atmosphere: 1
Service: 1
Parth Gajera
Careless while putting add ons in order ,i have had customized my order and paid extra for that still unable to get desired order for many times
Service: 1
Princess Ankasa pt.2
Good morning, I want to give a shout out to one of the staff (Harman) I come a couple afternoons a week and I always look for her. Just thought I’d be nice to give a honourable mention on here, rather than the not so nice ones I see sometimes. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiche
Manuel Masa Jr
The service is so slow their not even helping each other they dont know what multi tasking is.....my order is not right too i kept repeating it to the person whos taking my order but when i got my coffee the coffee is so bitter like as if theres no sugar in it....
Worst timhorton . You can throw Canadian money in the trash , no one needs it . (Refused to accept cash.)
Great experience here. I usually skip the other Timmie’s down the road and go to this one as what order has more consistency than other Tim's, as from my own personal experience. I order an iced Capp with oat milk instead of the usual cream and it comes out good each time.
Atmosphere: 5
Food: 5
Service: 5
Thank you Andrea for always making our mornings better! She’s very kind and friendly always greeting us and remembering our orders we appreciate your kindness😊
Service: 5
Andrea is the best and makes my mornings every day!! Her experience in customer service makes her an asset to the tims staff and i see how she makes her coworkers better as a leader.
Atmosphere: 5
Food: 5
Service: 5
If i could go by not giving any stars for the service i would. Visited the store on Monday Morning Dec 2,2024. The staff was not at all welcoming. Very rude. Gave my order wrong and both the women were very rude and felt like they were forced to work there. The management should look into training their staff on how to be nice to people instead replying to every comment with a link.
Atmosphere: 1
Food: 2
Service: 1
Never seen this type of service ever at tims! Stuff is super rude! First they give wrong order and when you ask to give you correct order. They make weird faces!!!
Service: 1
Extremely rude staff inadequate service didn’t even repeat the order and ended giving the wrong order
Atmosphere: 1
Food: 5
Service: 1
Fine 🤗
Atmosphere: 4
Service: 4
Anish took our order through drive thru and he truly made our day!! Big respect for him.
Service: 5
Took more than half an hour for preparing my order.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service.
Waiting for an order is very long.
Atmosphere: 1
Food: 3
Service: 1
Today Oct 27 2024 11:30 I visited this location and was very disappointed by the service. I went through the drive-thru, ordered coffee and a couple of flatbreads, and was asked to wait in the parking lot while my order was prepared. After waiting around 15 minutes with no sign of my order, I decided to go inside to check on it.
Inside, I was surprised by the chaos. There were about eight employees working, but no one seemed to have any idea where my order was or who was responsible for it. They kept pointing fingers at each other, and no one took ownership of the situation. Frustrated, I asked to speak to a supervisor, but that only added more wait time, as I stood there for a few more minutes before anyone came over to assist me.
When the supervisor finally arrived, she seemed unsure of the situation and hesitant to communicate openly. I asked her name so I could document my experience accurately, but she was unwilling to give it, which added to my frustration.Eventually, she told me my order wasn’t ready because, apparently, no one on the team knew how to prepare the food I had ordered. I felt like they weren’t trained properly, and their teamwork and communication were severely lacking.
In my opinion, a location like this, which should be a quick and convenient option, needs to address these staffing and training issues. Having eight people on the team, yet no one available or trained to complete basic orders, is unacceptable. There needs to be clear leadership and accountability, so customers don’t end up waiting endlessly without an explanation.
This experience has made me rethink visiting this location in the future. I hope management sees this review and takes it seriously enough to make some improvements in training, communication, and accountability.
Atmosphere: 1
Service: 1
Careless while putting add ons in order ,i have had customized my order and paid extra for that still unable to get desired order for many times
Service: 1
Good morning, I want to give a shout out to one of the staff (Harman) I come a couple afternoons a week and I always look for her. Just thought I’d be nice to give a honourable mention on here, rather than the not so nice ones I see sometimes. Thank you :)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiche
The service is so slow their not even helping each other they dont know what multi tasking is.....my order is not right too i kept repeating it to the person whos taking my order but when i got my coffee the coffee is so bitter like as if theres no sugar in it....
Atmosphere: 3
Food: 1
Service: 1
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