Tim Hortons
116 Queens Plate Dr, Etobicoke
(416) 746-6180
Recent Reviews
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Good food and good service. No issues. Iced capps could be blended better tho.
Atmosphere: 3
Food: 4
Service: 4
I visit this Tim Hortons just about every business day, and I genuinely cannot say enough good things about it. The entire team deserves a huge compliment for the consistency, kindness, and care they show.
The staff are always welcoming, friendly, and professional. They remember customers, they remember orders, and they make every interaction feel personal. I regularly place fairly large orders for my team of fifteen people, and they never make it feel like an issue. They always prepare everything quickly, accurately, and with the same positive attitude they show to every customer. No, this review isn’t bot written, I just truly feel they earned this level of appreciation.
The service is fast, reliable, and always done with a smile. My orders come out exactly the way they should. The store is consistently clean and well kept, and you can tell the staff take real pride in their work.
This location sets such a high standard and the team absolutely deserves five stars.
Atmosphere: 5
Food: 5
Service: 5
All girls are very nice........they know your names and order .....feel very nice to go everyday in this location
Atmosphere: 5
Food: 5
Service: 5
was not given good service.
Atmosphere: 3
Food: 4
Service: 3
Very professional and well trained staff. Full marks for hygine and food quality. Great service and hospitality
Atmosphere: 5
Food: 5
Service: 5
Rudest service I’ve ever experienced at Tims. The girl who made my wrap slid it across the counter and walked away without saying a SINGLE word — no acknowledgment at all. Completely unacceptable and a clear sign that some basic customer service training is needed.
Atmosphere: 1
Food: 1
Service: 1
Staff are friendly and food is fresh. The problem I have is with the bathrooms. For example as I'm writing this the handicap bathroom has been closed for a minimum of 7 days with a couple of pylons in front of it to stop people from going in. When looking inside you can see that there is fecal matter in the toilet that has been there for days and instead of just plunging the toilet and getting a cloth and cleaning the toilet sink windows down and maybe mopping the floor which would take all of the about 10 minutes they just refuse to do it
Atmosphere: 2
Food: 4
Service: 4
I come to this location often when I am in the area. I do not live nearby. This is the best Tim Hortons I have been to because of the excellent coffee served at perfect temperature. My only concern today was my bagel was not as fresh as it has been on previous occasions. I had jalepeno; that is why my review was not perfect.
Atmosphere: 5
Food: 3
Service: 5
Flys every where inside food display, how u can serve food its not hygienic. Did took picture and reported to staff, they said they know about, wow!!!!!!
Atmosphere: 1
Food: 1
Service: 1
All staff is very good.and also service is very good
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good coffee and snacks.
Atmosphere: 5
Food: 5
Service: 5
Amazing tea and the best service ever !!!!! Neha and Vishaldeep are the definition of hospitality, great energy and beautiful smiles. Keep being the stars that you are 💫 definitely will be back
Atmosphere: 5
Food: 5
Service: 5
Staff is very good in this restaurant very cooprative.
Atmosphere: 1
Food: 5
Service: 5
Wow , Tim Horton's.... where have you gone ?
I've attempted to order from this location several times due to its close proximity to my work.
Less than sanitary conditions, very poor service, communication is hard and orders were never correct.
There seems to be a lack of hygiene where the employees are concerned. Came on a hot Summer day and was knock out the door by the odor.
This seems to be the new norm for Tim Horton's in Canada. But this location takes the crown for being absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
I been coming to this location for 10 years I work close by and everyone here is very friendly and welcoming they give me the best service
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