Tim Hortons
500 Rexdale Blvd Unit E006, Etobicoke
(416) 675-2779
Recent Reviews
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Friendly team. Always serve with smile.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Carvables
Best Tim Hortons ever seen 😇. Specially the girl name RAMAN( Supervisor ) ❤️ . She is extremely humble and kind natured and does her work with complete dedication. ✨
Atmosphere: 5
Food: 5
Service: 5
Such a great staff👍🏻
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Timbits
V.Bad service.
Service: 1
Good location mall and good service.
Atmosphere: 5
Food: 5
Service: 5
If I could rate this ZERO I would
Love this location. Every team member friendly and courtius. I only like this location. Don't feel same going to any other location. Surinder is a loving person. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Appreciate staff specially Surinder g. She is nice and dedicated to her job. ?
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Coffee and Timbits
Customer service pastries all tastes like Indian ? Star bucks will now have all customers slowly.. most fast food in Brampton tasted that way, so is the service
Atmosphere: 3
Food: 3
Service: 3
The Tim Hortons at Woodbine Centre is an amazing place.Surender and Lija are two very nice people.They always make me feel welcome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee and Timbits
Restaurantji Recommends
Very friendly staff and customer service 10/10. Navjot doing good job always smile on face ??
Atmosphere: 5
Food: 5
Service: 5
For me it's the best coffee and I really like everything else!
Atmosphere: 4
Food: 5
Service: 5
The line was extremely long. I waited for a least 20min. I staff seemed to be joking around with each other which was a bit annoying considering there were about 12 of us in line.I ordered 2 Bailey lattes.When I finally got my drinks and began to walk away, I tasted my drink and realized the drinks were not lattes but just flavoured coffee. I turned back right away and brought the trink their attention. The gentleman staff insisted the drinks were lattes. I told him I know what the drinks are supposed to taste like. He still insisted the drinks were lattes until the staff who made the drinks confirmed they were just Bailey's coffees.At this point I was late getting back to work. I said I wanted my money back because I had to leave for an appointment. She insisted she would make it again.It took 10min more to get the right drinks and they were cold. Not only had I had this drink before and loved it, I had been telling others about it. Very disappointed and I won't go back to this location.
Kid-friendliness: There is an indoor amusement park right next door. And the seating extends to the amusement park area.
Wheelchair accessibility: Very open area for strollers and wheelchair access
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my disappointment with a recent experience at this location. My sister and I ordered two candy cane hot chocolates, however, the beverages did not taste as expected.Following the company policy outlined for such situations, we approached the employee, Mandeep K., to have the drinks replaced. Unfortunately, instead of addressing our concern, she engaged in a debate and sought justification from other employees, causing unnecessary discomfort.As customers who frequent Tim Hortons, we understand the quality standards this restaurant upholds and were surprised by the lack of responsiveness from her. Additionally, the shift in charge was observed not taking prompt action to resolve the issue, allowing the situation to escalate.We believe that such incidents can be mitigated with improved customer service training. It is crucial for employees, especially those in leadership roles, to prioritize customer satisfaction and adhere to the established policies without unnecessary confrontation.We appreciate your attention to this matter and hope that steps will be taken to ensure a more positive experience for all customers in the future.
Atmosphere: 1
Food: 1
Service: 1
The only saving grace to the god forsaken mall.
Atmosphere: 2
Food: 3
Service: 3
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