Absolutely the worst Tim Hortons experience I’ve ever had. I walked in to grab a quick bite, only to find workers actively cleaning air ducts right above the food prep area—dust, debris, and who knows what else falling while another staff member continued making sandwiches directly underneath. No attempt to shield the food or even pause service while this was happening. It’s shocking and disgusting. Clearly, there is zero regard for basic hygiene or customer safety here. If you’re in the mood to get sick, this is the place to go. Avoid at all costs.
S M
Rubab’s was very personable and went above and beyond her service.
ankur khurana
This location serves reused coffee. Stay away.
Jay Ismali
The service at this establishment was highly disappointing, with staff displaying unprofessional behavior and providing inaccurate information regarding the freshness of coffee and tea. It is recommended that the franchise owner and district manager implement comprehensive retraining to ensure staff adherence to company policies and standards.
Andrei Novikov
Extremely slow. Won't go back there. Most of the staff was concentrated to serve drive through because they have timers for that and want to show the corporation that they are efficient, while people inside were lined up through the main door. Had to wait close to 30 minutes for couple coffee cups :(
KASH J
Place is always busy, feels overwhelming at times due to the kids traffic across the school. Staff are always working 💪
Ally Arsenault
Iubab was very helpful
William Brewitt (Brew Productions)
The service was quick and professional. The whole menu was on offer.
Matthew Popik
Update: filled out the contact us form as requested by corporate… it’s been a week… crickets crickets
Original review: In a pinch for time and hungry, We ordered two pizzas and watched both of them being made. Then, to our disbelief, we saw one of our pizzas handed out the drive-thru window to another vehicle. When I confronted the staff, they denied it and claimed the car “had ordered first”—which was impossible. I had been standing there for 10 minutes, clearly seeing several cars come and go while our order was being prepared.
Eventually, the woman at the counter admitted the truth: the drive-thru gets priority over customers who come inside. No apology. No accountability. Just a shrug and a “that’s how it is.” That kind of policy—and the fact that they tried to lie about it first—is completely unacceptable.
If you value honesty, fair service, or basic customer respect, avoid this place. We certainly won’t be back.
MR.BEBECACA MR.BEBECACA
amazing place great service and employees. Urban was amazing
Absolutely the worst Tim Hortons experience I’ve ever had. I walked in to grab a quick bite, only to find workers actively cleaning air ducts right above the food prep area—dust, debris, and who knows what else falling while another staff member continued making sandwiches directly underneath. No attempt to shield the food or even pause service while this was happening. It’s shocking and disgusting. Clearly, there is zero regard for basic hygiene or customer safety here. If you’re in the mood to get sick, this is the place to go. Avoid at all costs.
Rubab’s was very personable and went above and beyond her service.
This location serves reused coffee. Stay away.
The service at this establishment was highly disappointing, with staff displaying unprofessional behavior and providing inaccurate information regarding the freshness of coffee and tea. It is recommended that the franchise owner and district manager implement comprehensive retraining to ensure staff adherence to company policies and standards.
Extremely slow. Won't go back there.
Most of the staff was concentrated to serve drive through because they have timers for that and want to show the corporation that they are efficient, while people inside were lined up through the main door. Had to wait close to 30 minutes for couple coffee cups :(
Place is always busy, feels overwhelming at times due to the kids traffic across the school. Staff are always working 💪
Iubab was very helpful
The service was quick and professional. The whole menu was on offer.
Update: filled out the contact us form as requested by corporate… it’s been a week… crickets crickets
Original review: In a pinch for time and hungry, We ordered two pizzas and watched both of them being made. Then, to our disbelief, we saw one of our pizzas handed out the drive-thru window to another vehicle. When I confronted the staff, they denied it and claimed the car “had ordered first”—which was impossible. I had been standing there for 10 minutes, clearly seeing several cars come and go while our order was being prepared.
Eventually, the woman at the counter admitted the truth: the drive-thru gets priority over customers who come inside. No apology. No accountability. Just a shrug and a “that’s how it is.” That kind of policy—and the fact that they tried to lie about it first—is completely unacceptable.
If you value honesty, fair service, or basic customer respect, avoid this place. We certainly won’t be back.
amazing place great service and employees. Urban was amazing
Restaurantji Recommends
Rubab was amazing great service
Nice place to sit and have coffee little crowded that's why only 4 starts.
Amazing service the worker rubab was so nice
This place is great and has good customer service.
Rubab is the best!!
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