Tim Hortons

3316 Lakeshore Rd W, Etobicoke
(416) 503-9450

Recent Reviews

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Candy Reign

Was going to order here but thankfully I had to use rest room first. It's absolutely disgusting. And it is 6am. The location just opened. No excuse to be in such disarray.

Anmol Virk

Great Service!
The server Aishwarya was super friendly and quick. My order was perfect, and she made the experience really pleasant. Thanks for the great service!

Simran Pradhan

Aishwarya was very sweet and friendly. Loved her attitude

Shahzada Shahrukh

What you order is not what you get. Things taste different here than other Tims. I got a few donuts and they tased past due! I noticed other people had a similar issue in the comments may be the staff needs more training.

Gautam Soni

Thankyou Prabjot for being so awesome at your job, it’s never about the coffee or tea. It’s always about the hardworking people making that. I would love to visit this tim-hortons again for the same experience.

Mandeep Grewal

They take a lot of time to take the order. Everyone is busy with the drive through. Cannot get a simple double double right. Like how hard is it to make the coffee right?
Not just once but almost everyday. Please improve your services and guide them.

Moiz Hami

So sad to see that only one poor girl is working for both drive in and inside couter . She is So messed up with the work. Not acceptable. Long queues.

ALEXANDER LUYIMA

Thanks to that young African lady she speaks so nice and very fast with handling drive way orders.

Parking: Thanks

Atmosphere: 5

Food: 5

Service: 5

Bitter Truth

Been using this tim hortons for 12+ years. I buy 2 coffees everyday without missing unless I am out of town. Service is getting bad everyday. Rude employees, have to wait for your change like you are begging. Always marked up the price. When you buy extra large coffee its $2.47 cents. They always say $2.50. When I pay cash $2.50 they won't return the 5 cents and noticed that they leave thr cash counter open until you leave. I am not concern about 5cent not returning back but I am buying 2 coffees everyday and everyday they are robbing my 5cents. Now do the math how many times they rob the customers in a day.

Art P

Nothing fancy. Quick service at least

Atmosphere: 3

Food: 5

Service: 3

Julie Ryan-Duquette

Always quick and friendly

Jay Soni

Very bad experience with this place, I came near this place 10 days ago, I used three services - drive thru, personal order and mobile order: - all are very slow. Never recommend drive thru, it is very slow, it takes at least 6 to 9 minutes and they pretend they are serving food quickly, but in reality they work very slow and do not prepare the food properly, paid extra charge for sauce but did not put enough, ordered extra large coffee but did not put the same amount, I ordered Nutella cookie which smelled like weird old eggs, poor cleanliness in washrooms, poor cleanliness in dine in room... This is my worst experience ever, worse than Tim Hortons in Quebec.

Atmosphere: 1

Food: 1

Service: 1

Cathie K

Arrived to 3316 Lakeshore Rd W, Etobicoke, ON M9W 1M9 at 10:05pm on 2024-11-29
Doors locked and the female inside sweeping up looked at me through the window and motioned that they are closed. Sign on the door and online state in dinning and drive thru open till 11pm on this day.. clearly someone closed up early .😠😠😠😠

Atmosphere: 1

Food: 1

Service: 1

Ankit Dixon

Disappointed..👎🏻👎🏻

Christopher Burton

Unfortunately the drive thru gentleman lied first thing in the morning, around 6:45am to be specific. The guy said there was no Tim Hortons cards left, which is fine, but specifically said ‘you have to go on your app for a refund, we don’t do refunds in store’.

I left the store as I had to take kid to hockey. I contacted Tim Hortons through app, who advised they were disappointed by the comment, as this is not the case.

All individual stores have to give refunds. The individual I spoke to completely lied to me. It wasn’t even busy, so not sure what the end game was here. Surely this individual has not caused such a fuss because they couldn’t be bothered to put a refund through.

Please contact me for this review to be removed and refund to be honoured.

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