Customer service is so good. Always greets with a big smile
lizzie rich
Absolutely disappointed with the experience I had at this location today. I came in about 15 minutes ago, and what I witnessed was truly upsetting.
After placing my order, I was waiting on the side for my food. Literally a second after I ordered it, while the young Black staff member was preparing my bagel, another staff member, a young Indian woman, began yelling at her in front of customers. She spoke to her in an aggressive tone, accusing her of not listening, even though she was clearly already making the order.
She kept rushing her like she expected the bagel to be made in one second, like she was Superman or something. It just didn’t make any sense and came off as incredibly disrespectful.
I don’t know if it was something deeper, but it genuinely felt wrong. It was hard to watch. It’s moments like this that make me feel like customer service and basic respect in some places are disappearing.
Rei Mania
Perfect experience, great workers and excellent customer service.
Food and drinks always made with care and love. Here the employees go above and beyond to make sure you leave happy the true Tim Hortons way.
My go to Tim’s from now on!
Manjinder Grewal
Very nice service
Brian Smoothie
On the 24th of June I came to this tims and found out that Sawyer is an awful employee; service without a smile, impulsive, almost got my order wrong. I like the time when every tims order tasted fresh and I would hear have a nice day but I got none of that rather I got a stale doughnut and a frown to send me off. The place had no place to sit so I was forced to leave the restaurant but a positive is it was clean
Huriya Ashraf
The servers are okay but there is this one cashier who is not only rude but had been racist and judgemental to me and many other people around me. She does not know how to talk to customers and had a childish behaviour. I asked her for napkins and she was pretending to not listen for 2 minutes straight.
Ahmed Omar
Good service and good workers , kushaboo very nice
Atmosphere: 5
Food: 5
Service: 5
Awet Mihreteab
Vegetarian options: A lot
Dietary restrictions: No
Parking: Good
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Fida Mustafa
Rupinder was so kind to costumers
Vegetarian options: It’s ok
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Sukhmanjot Kaur
Staff is really polite and the service is fast.my experience was excellent ✨
Very disappointed, when on the store hours online says it opens at 5 and they make you wait 30 mins in the cold because they are not ready and then they lie to you saying the store only opens at 5.30. They are immature with there work ethics. And on the door it says store hours opens at 6. We'll someone has to update the info. I'm on my way to work I check online and it says 5 so you all should honor your hours online and not make up your own time to open.
Atmosphere: 1
Food: 3
Service: 3
Rupinder Kaur
Great customer service
Dean K
The staff at this location are the best. I started coming here in the mornings as it is on my way to work. I've been coming for the last 4 months, and they greet me by my name and are very friendly. Today, I got a special note with my order and just made my day brighter. Thank you!
Atmosphere: 4
Food: 4
Service: 5
Raman Giridhar
This branch at Dixin is very good with most of the staff provide very efficient service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel, Croissant
Kelsie Polano-Newell
Always the friendliest staff at this location! Coffee, a warm greeting, and a smile :)
Customer service is so good. Always greets with a big smile
Absolutely disappointed with the experience I had at this location today. I came in about 15 minutes ago, and what I witnessed was truly upsetting.
After placing my order, I was waiting on the side for my food. Literally a second after I ordered it, while the young Black staff member was preparing my bagel, another staff member, a young Indian woman, began yelling at her in front of customers. She spoke to her in an aggressive tone, accusing her of not listening, even though she was clearly already making the order.
She kept rushing her like she expected the bagel to be made in one second, like she was Superman or something. It just didn’t make any sense and came off as incredibly disrespectful.
I don’t know if it was something deeper, but it genuinely felt wrong. It was hard to watch. It’s moments like this that make me feel like customer service and basic respect in some places are disappearing.
Perfect experience, great workers and excellent customer service.
Food and drinks always made with care and love. Here the employees go above and beyond to make sure you leave happy the true Tim Hortons way.
My go to Tim’s from now on!
Very nice service
On the 24th of June I came to this tims and found out that Sawyer is an awful employee; service without a smile, impulsive, almost got my order wrong. I like the time when every tims order tasted fresh and I would hear have a nice day but I got none of that rather I got a stale doughnut and a frown to send me off. The place had no place to sit so I was forced to leave the restaurant but a positive is it was clean
The servers are okay but there is this one cashier who is not only rude but had been racist and judgemental to me and many other people around me.
She does not know how to talk to customers and had a childish behaviour. I asked her for napkins and she was pretending to not listen for 2 minutes straight.
Good service and good workers , kushaboo very nice
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: A lot
Dietary restrictions: No
Parking: Good
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Rupinder was so kind to costumers
Vegetarian options: It’s ok
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cake
Staff is really polite and the service is fast.my experience was excellent ✨
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed, when on the store hours online says it opens at 5 and they make you wait 30 mins in the cold because they are not ready and then they lie to you saying the store only opens at 5.30. They are immature with there work ethics. And on the door it says store hours opens at 6. We'll someone has to update the info. I'm on my way to work I check online and it says 5 so you all should honor your hours online and not make up your own time to open.
Atmosphere: 1
Food: 3
Service: 3
Great customer service
The staff at this location are the best. I started coming here in the mornings as it is on my way to work. I've been coming for the last 4 months, and they greet me by my name and are very friendly. Today, I got a special note with my order and just made my day brighter. Thank you!
Atmosphere: 4
Food: 4
Service: 5
This branch at Dixin is very good with most of the staff provide very efficient service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Everything Bagel, Croissant
Always the friendliest staff at this location! Coffee, a warm greeting, and a smile :)
Food: 5
Service: 5
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