I’m really disappointed with how I was charged here. I specifically asked for a decaffeinated orange pekoe tea with steamed oat milk instead of regular hot water, but they rang it up as a latte.
I’ve attached a picture of my receipt, I would completely understand being charged for the tea plus an extra charge for the oat milk or steaming it, but charging it as a latte doesn’t make sense at all.
It’s confusing and feels unfair since I didn’t order anything close to a latte. I hope Tim Hortons can train staff better on how to ring in custom tea orders like this so customers aren’t overcharged.
suheyla
Great service employees very nice man named Lincoln inspired me to buy new biscoff items
Atmosphere: 5
Food: 5
Service: 5
Jordan Reader
Great customer service and friendly staff would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Serenity
Every time I visit this Tim Hortons, I receive amazing customer service from Lincoln and Tahvoy. The place is always clean and nice.
Atmosphere: 5
Food: 5
Service: 5
Rob Robbie
This Tim Hortons service is so bad. Bagels are hard like a rock. Service is poor, very inconsistent. It's like they don't care about customer service.
Perfect service Staff are very nice specially Lincoln
Service: 5
Vamonos Tattoo
They always get your order wrong. They don’t speak English. They Don’t even try to give a good service. Sad what’s become of Timmy’s :(
Atmosphere: 1
Food: 1
Service: 1
J G
Came there last night October 7 around 7pm and people who are working are keeps on talking to each other. Not attentive and not polite at all zero customer service at all. They don't know what they are doing and needs more training. The branch owner should train this people and corporate should see this because most of the people working here have no customer service at all. Washroom and restaurant are filthy as well. Those staff last night should be given more training or hire someone who can do this job. If there is negative zero that's what I want to put for the experience that we've received last night. Not a kid friendly atmosphere as well. 👎🏼 👎🏼👎🏼
Atmosphere: 1
Service: 1
Rajneesh Mahajan
Avani at reception gives good customer service..
Atmosphere: 5
Food: 5
Service: 5
Troy Agho
I had a wonderful experience with Jyoti, Jasleen, Dhruv, and Sarbh today. They were so kind and offered amazing service towards my brother and I. Guys keep doing what you do 🙌🙌🙌
Best staff ever I seen . So friendly
Atmosphere: 5
Food: 5
Service: 5
Awesome customer service!! Greaaaat hospitality.
Atmosphere: 5
Food: 5
Service: 5
Lincoln deserves a raise
Atmosphere: 5
Food: 5
Service: 5
I’m really disappointed with how I was charged here. I specifically asked for a decaffeinated orange pekoe tea with steamed oat milk instead of regular hot water, but they rang it up as a latte.
I’ve attached a picture of my receipt, I would completely understand being charged for the tea plus an extra charge for the oat milk or steaming it, but charging it as a latte doesn’t make sense at all.
It’s confusing and feels unfair since I didn’t order anything close to a latte. I hope Tim Hortons can train staff better on how to ring in custom tea orders like this so customers aren’t overcharged.
Great service employees very nice man named Lincoln inspired me to buy new biscoff items
Atmosphere: 5
Food: 5
Service: 5
Great customer service and friendly staff would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Every time I visit this Tim Hortons, I receive amazing customer service from Lincoln and Tahvoy. The place is always clean and nice.
Atmosphere: 5
Food: 5
Service: 5
This Tim Hortons service is so bad. Bagels are hard like a rock. Service is poor, very inconsistent. It's like they don't care about customer service.
Atmosphere: 3
Food: 2
Service: 1
They are busy all the time.
Atmosphere: 4
Food: 5
Service: 4
Bad service
Restaurantji Recommends
Perfect service
Staff are very nice specially Lincoln
Service: 5
They always get your order wrong. They don’t speak English. They Don’t even try to give a good service. Sad what’s become of Timmy’s :(
Atmosphere: 1
Food: 1
Service: 1
Came there last night October 7 around 7pm and people who are working are keeps on talking to each other. Not attentive and not polite at all zero customer service at all. They don't know what they are doing and needs more training. The branch owner should train this people and corporate should see this because most of the people working here have no customer service at all. Washroom and restaurant are filthy as well. Those staff last night should be given more training or hire someone who can do this job. If there is negative zero that's what I want to put for the experience that we've received last night. Not a kid friendly atmosphere as well. 👎🏼 👎🏼👎🏼
Atmosphere: 1
Service: 1
Avani at reception gives good customer service..
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience with Jyoti, Jasleen, Dhruv, and Sarbh today. They were so kind and offered amazing service towards my brother and I. Guys keep doing what you do 🙌🙌🙌
Atmosphere: 5
Food: 5
Service: 5
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